TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from So easy Turbo Tax's explanations and simplifications of each process makes filing taxes kinda fun
Date published: 2021-04-23
Rated 3 out of 5 by from TurboTax was mediocre for me this year. Quick access to all the forms, and the explanations were well implemented. However, I had some difficulty discovering the stimulus payment info on the 1040 form! One wrong click and I realized I never encountered stimulus questions, so I traced back and made sure to correct my info. The entire U.S.A was impacted by the virus crisis from 2020, especially the average citizen. I think there should be a more prominent natural disaster section with pop-ups so someone does not make the mistake I almost made. Overall, there was great guidance throughout the majority of the tax process.
Date published: 2021-04-23
Rated 5 out of 5 by from Turbo is awesome! It was a great experience! Thanks for allowing me to file my taxes
Date published: 2021-04-23
Rated 5 out of 5 by from Filing Made Easy... I have used Turbo Tax Premier for more than 5 years and have no complaints. This program is very detailed, and asks questions that you would not think about if you were preparing your taxes unaided. There are many hints and explanations that it's difficult to make an error. I like this feature because, in addition to providing accurate guidance, it increases my knowledge about the taxes that I file. The option to be guided step-by-step through the program or choose a particular section to focus on is one of the best features, along with the review, corrections and e-filing.
Date published: 2021-04-23
Rated 5 out of 5 by from Great product. Mostly. I've used TurboTax for...a long time...two-three years ago the product did me wrong to the tune of $22K. But, now I've returned to the fold and for the novice, beginner and, mid-level folks, it's very simple and quick.
Date published: 2021-04-23
Rated 5 out of 5 by from Turbo Tax 2020 Turbo tax was easy to use. It prompt me exactly what I need to do.
Date published: 2021-04-23
Rated 5 out of 5 by from Very Convenient I use Turbotax all the time. I love it, it works great and is very quick to get my taxes done on here.
Date published: 2021-04-23
Rated 5 out of 5 by from Worked this year. Thanks Lyft! I think I paid for it last year. Not sure what I did wrong. It was supposed to be free. Lyft's benefits came through this year. TurboTax is so easy to use though so I'm very glad.
Date published: 2021-04-23
Rated 1 out of 5 by from Buggy Lots of trouble with the flags not working. It also lost my progress and I had to search my computer for any file with the word tax in it. Also got an error when attempting to e-file and had to update multiple times. Lots of other bugs including trouble with my intuit account. I know programs have bugs but this was ridiculous. I think it would have been easier/faster to just do it by hand.
Date published: 2021-04-23
Rated 4 out of 5 by from Turbo Tax Is good but expensive It should be a cheaper cost. It is a friendly and intuitive platform.
Date published: 2021-04-23
All TurboTax® Offerings Reviews - Page 2466
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from So easy Turbo Tax's explanations and simplifications of each process makes filing taxes kinda fun
Date published: 2021-04-23
Rated 3 out of 5 by from TurboTax was mediocre for me this year. Quick access to all the forms, and the explanations were well implemented. However, I had some difficulty discovering the stimulus payment info on the 1040 form! One wrong click and I realized I never encountered stimulus questions, so I traced back and made sure to correct my info. The entire U.S.A was impacted by the virus crisis from 2020, especially the average citizen. I think there should be a more prominent natural disaster section with pop-ups so someone does not make the mistake I almost made. Overall, there was great guidance throughout the majority of the tax process.
Date published: 2021-04-23
Rated 5 out of 5 by from Turbo is awesome! It was a great experience! Thanks for allowing me to file my taxes
Date published: 2021-04-23
Rated 5 out of 5 by from Filing Made Easy... I have used Turbo Tax Premier for more than 5 years and have no complaints. This program is very detailed, and asks questions that you would not think about if you were preparing your taxes unaided. There are many hints and explanations that it's difficult to make an error. I like this feature because, in addition to providing accurate guidance, it increases my knowledge about the taxes that I file. The option to be guided step-by-step through the program or choose a particular section to focus on is one of the best features, along with the review, corrections and e-filing.
Date published: 2021-04-23
Rated 5 out of 5 by from Great product. Mostly. I've used TurboTax for...a long time...two-three years ago the product did me wrong to the tune of $22K. But, now I've returned to the fold and for the novice, beginner and, mid-level folks, it's very simple and quick.
Date published: 2021-04-23
Rated 5 out of 5 by from Turbo Tax 2020 Turbo tax was easy to use. It prompt me exactly what I need to do.
Date published: 2021-04-23
Rated 5 out of 5 by from Very Convenient I use Turbotax all the time. I love it, it works great and is very quick to get my taxes done on here.
Date published: 2021-04-23
Rated 5 out of 5 by from Worked this year. Thanks Lyft! I think I paid for it last year. Not sure what I did wrong. It was supposed to be free. Lyft's benefits came through this year. TurboTax is so easy to use though so I'm very glad.
Date published: 2021-04-23
Rated 1 out of 5 by from Buggy Lots of trouble with the flags not working. It also lost my progress and I had to search my computer for any file with the word tax in it. Also got an error when attempting to e-file and had to update multiple times. Lots of other bugs including trouble with my intuit account. I know programs have bugs but this was ridiculous. I think it would have been easier/faster to just do it by hand.
Date published: 2021-04-23
Rated 4 out of 5 by from Turbo Tax Is good but expensive It should be a cheaper cost. It is a friendly and intuitive platform.
Date published: 2021-04-23
All TurboTax® Offerings Reviews - Page 2466