TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Own a business
Student
Rated 3 out of 5 by from Turbo tax review After completing 2019 taxes (both federal & state), my state return showed I owed over $1600.00 . I have never had to pay a penalty on my state taxes. When I compared the state return to the previous year I found line 5 was way off. I contacted a lawyer to review my return. He found that my pension and annuities (which are not taxed in Illinois) did not show up on my state return. Correcting the error on the return showed no tax due to Illinois. Don't know why these items (pension and annuities) did not transfer correctly to my Illinois return.
Date published: 2021-04-28
Rated 5 out of 5 by from Turbo tax awesome They help me to link up my accounts. The on line guy Kenneth did a professional JOB. Thank you
Date published: 2021-04-28
Rated 1 out of 5 by from Turbo Tax Business - Super Buggy! The program stalled & stalled, got stuck in loops & wouldn't proceed to the next section. Had to manually do what the software was designed to do. The walk through got stuck, had to create my own forms, then manually go through each. No time saver, just a Big time killer. Support tried & tried & tried....but couldn't help. I figured out the work around on my own.
Date published: 2021-04-28
Rated 5 out of 5 by from Amazing. Thank you! Thank you! It was easy to follow and with great instructions.
Date published: 2021-04-28
Rated 5 out of 5 by from It was very helpful Its great and very help ful and quick thanks again
Date published: 2021-04-28
Rated 4 out of 5 by from Turbo tax generally easy I have used Turbo tax for many years, and always been happy with it, and returns always correct, this year still pretty easy but seemed to ask many more questions on each item, some a bit confusing. Overall though a great program for taxed, simple and detailed.
Date published: 2021-04-28
Rated 5 out of 5 by from Good way to go I use this every year I have never been audited. I do not fudge so that is maybe why.
Date published: 2021-04-28
Rated 5 out of 5 by from I love Turbo Tax I have been using Turbo Tax for years and always like how easy it is to get Taxes done. I would recommend it to anyone that wants to do taxes on their own.
Date published: 2021-04-28
Rated 5 out of 5 by from Great finish awesome people very helpful most assurance from great people
Date published: 2021-04-28
Rated 5 out of 5 by from turbo tax is awesome excellent service and fast thank you for you help.
Date published: 2021-04-28
All TurboTax® Offerings Reviews - Page 2466
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Turbo tax review After completing 2019 taxes (both federal & state), my state return showed I owed over $1600.00 . I have never had to pay a penalty on my state taxes. When I compared the state return to the previous year I found line 5 was way off. I contacted a lawyer to review my return. He found that my pension and annuities (which are not taxed in Illinois) did not show up on my state return. Correcting the error on the return showed no tax due to Illinois. Don't know why these items (pension and annuities) did not transfer correctly to my Illinois return.
Date published: 2021-04-28
Rated 5 out of 5 by from Turbo tax awesome They help me to link up my accounts. The on line guy Kenneth did a professional JOB. Thank you
Date published: 2021-04-28
Rated 1 out of 5 by from Turbo Tax Business - Super Buggy! The program stalled & stalled, got stuck in loops & wouldn't proceed to the next section. Had to manually do what the software was designed to do. The walk through got stuck, had to create my own forms, then manually go through each. No time saver, just a Big time killer. Support tried & tried & tried....but couldn't help. I figured out the work around on my own.
Date published: 2021-04-28
Rated 5 out of 5 by from Amazing. Thank you! Thank you! It was easy to follow and with great instructions.
Date published: 2021-04-28
Rated 5 out of 5 by from It was very helpful Its great and very help ful and quick thanks again
Date published: 2021-04-28
Rated 4 out of 5 by from Turbo tax generally easy I have used Turbo tax for many years, and always been happy with it, and returns always correct, this year still pretty easy but seemed to ask many more questions on each item, some a bit confusing. Overall though a great program for taxed, simple and detailed.
Date published: 2021-04-28
Rated 5 out of 5 by from Good way to go I use this every year I have never been audited. I do not fudge so that is maybe why.
Date published: 2021-04-28
Rated 5 out of 5 by from I love Turbo Tax I have been using Turbo Tax for years and always like how easy it is to get Taxes done. I would recommend it to anyone that wants to do taxes on their own.
Date published: 2021-04-28
Rated 5 out of 5 by from Great finish awesome people very helpful most assurance from great people
Date published: 2021-04-28
Rated 5 out of 5 by from turbo tax is awesome excellent service and fast thank you for you help.
Date published: 2021-04-28
All TurboTax® Offerings Reviews - Page 2466