TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 5 out of 5 by from Went great! Loved the chat with an expert feature, we rolled over a 401K and a 529 plan, saved a lot of time with Mark's help.
Date published: 2023-04-15
Rated 3 out of 5 by from Good product but too much up selling good product but the constant up selling is too much.
Date published: 2023-04-15
Rated 3 out of 5 by from Updating is horrible Just trying to update the program....I had to download an whole file, then had to update again and that didn't work. had to restart the computer and it finally worked. Intuit do better.
Date published: 2023-04-15
Rated 5 out of 5 by from EASY! EASY SOFTWARE turbo tax turbo tax turbo tax turbo tax
Date published: 2023-04-15
Rated 5 out of 5 by from Turbotax was okay Needed help, had to call a friend. Needs to be a little easier for seniors.
Date published: 2023-04-15
Rated 5 out of 5 by from super easy and friendly to use super easy and quickly to file. product is user friendly and very informative.
Date published: 2023-04-15
Rated 4 out of 5 by from All is good! I found it very cumbersome to sign into certain sections requiring a password - ie. Its Deductible. Finally got it right but, very frustrating!! References to I Cloud Keychain left me in the dark and most frustrated!! Will confess I am not the most astute tech person but have used TurboTax for well over 10 plus years and never had the issues I had this go around.
Date published: 2023-04-15
Rated 3 out of 5 by from Loading prior year taxes is difficult I have been a fan of turbo tax for years. However, in the last two years, finding and loading the previous year's taxes has been complicated. This year after spending hours with Turbo Tax and Apple support the return was never located. Fortunately, I had printed the return. Nonetheless, I was forced to reenter all data (ex., 1099 addresses), and the data recorded since 2015 was not available for comparison purposes. (except on printed records). I wonder if the reason is that there is no longer a 'save as" function. I can save as PDF, but I don't believe TT can open it.
Date published: 2023-04-15
Rated 5 out of 5 by from Live Chat was helpful The person that was doing live chat was helpful and knowledgeable of the product
Date published: 2023-04-15
Rated 5 out of 5 by from Super easy Quick and super easy……………………………………………,.,,,,,,,,,,,,,
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2465
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Went great! Loved the chat with an expert feature, we rolled over a 401K and a 529 plan, saved a lot of time with Mark's help.
Date published: 2023-04-15
Rated 3 out of 5 by from Good product but too much up selling good product but the constant up selling is too much.
Date published: 2023-04-15
Rated 3 out of 5 by from Updating is horrible Just trying to update the program....I had to download an whole file, then had to update again and that didn't work. had to restart the computer and it finally worked. Intuit do better.
Date published: 2023-04-15
Rated 5 out of 5 by from EASY! EASY SOFTWARE turbo tax turbo tax turbo tax turbo tax
Date published: 2023-04-15
Rated 5 out of 5 by from Turbotax was okay Needed help, had to call a friend. Needs to be a little easier for seniors.
Date published: 2023-04-15
Rated 5 out of 5 by from super easy and friendly to use super easy and quickly to file. product is user friendly and very informative.
Date published: 2023-04-15
Rated 4 out of 5 by from All is good! I found it very cumbersome to sign into certain sections requiring a password - ie. Its Deductible. Finally got it right but, very frustrating!! References to I Cloud Keychain left me in the dark and most frustrated!! Will confess I am not the most astute tech person but have used TurboTax for well over 10 plus years and never had the issues I had this go around.
Date published: 2023-04-15
Rated 3 out of 5 by from Loading prior year taxes is difficult I have been a fan of turbo tax for years. However, in the last two years, finding and loading the previous year's taxes has been complicated. This year after spending hours with Turbo Tax and Apple support the return was never located. Fortunately, I had printed the return. Nonetheless, I was forced to reenter all data (ex., 1099 addresses), and the data recorded since 2015 was not available for comparison purposes. (except on printed records). I wonder if the reason is that there is no longer a 'save as" function. I can save as PDF, but I don't believe TT can open it.
Date published: 2023-04-15
Rated 5 out of 5 by from Live Chat was helpful The person that was doing live chat was helpful and knowledgeable of the product
Date published: 2023-04-15
Rated 5 out of 5 by from Super easy Quick and super easy……………………………………………,.,,,,,,,,,,,,,
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2465