TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
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TurboTax Live Full Service
Rated 5 out of 5 by
TomW Family in Michigan from
Went great!
Loved the chat with an expert feature, we rolled over a 401K and a 529 plan, saved a lot of time with Mark's help.
Date published: 2023-04-15
Rated 3 out of 5 by
unclebob919 from
Good product but too much up selling
good product but the constant up selling is too much.
Date published: 2023-04-15
Rated 3 out of 5 by
Roberanne from
Updating is horrible
Just trying to update the program....I had to download an whole file, then had to update again and that didn't work. had to restart the computer and it finally worked. Intuit do better.
Date published: 2023-04-15
Rated 5 out of 5 by
taylorscar from
EASY!
EASY SOFTWARE turbo tax turbo tax turbo tax turbo tax
Date published: 2023-04-15
Rated 5 out of 5 by
tomanyquestions from
Turbotax was okay
Needed help, had to call a friend. Needs to be a little easier for seniors.
Date published: 2023-04-15
Rated 5 out of 5 by
ZTC2018 from
super easy and friendly to use
super easy and quickly to file. product is user friendly and very informative.
Date published: 2023-04-15
Rated 4 out of 5 by
GRW1 from
All is good!
I found it very cumbersome to sign into certain sections requiring a password - ie. Its Deductible. Finally got it right but, very frustrating!! References to I Cloud Keychain left me in the dark and most frustrated!! Will confess I am not the most astute tech person but have used TurboTax for well over 10 plus years and never had the issues I had this go around.
Date published: 2023-04-15
Rated 3 out of 5 by
Babs418 from
Loading prior year taxes is difficult
I have been a fan of turbo tax for years. However, in the last two years, finding and loading the previous year's taxes has been complicated. This year after spending hours with Turbo Tax and Apple support the return was never located. Fortunately, I had printed the return. Nonetheless, I was forced to reenter all data (ex., 1099 addresses), and the data recorded since 2015 was not available for comparison purposes. (except on printed records). I wonder if the reason is that there is no longer a 'save as" function. I can save as PDF, but I don't believe TT can open it.
Date published: 2023-04-15
Rated 5 out of 5 by
Iscabible from
Live Chat was helpful
The person that was doing live chat was helpful and knowledgeable of the product
Date published: 2023-04-15
Rated 5 out of 5 by
Cadenwueuehxjc from
Super easy
Quick and super easy……………………………………………,.,,,,,,,,,,,,,
All TurboTax® Offerings Reviews - Page 2465
Date published: 2023-04-15
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
TomW Family in Michigan from
Went great!
Loved the chat with an expert feature, we rolled over a 401K and a 529 plan, saved a lot of time with Mark's help.
Date published: 2023-04-15
Rated 3 out of 5 by
unclebob919 from
Good product but too much up selling
good product but the constant up selling is too much.
Date published: 2023-04-15
Rated 3 out of 5 by
Roberanne from
Updating is horrible
Just trying to update the program....I had to download an whole file, then had to update again and that didn't work. had to restart the computer and it finally worked. Intuit do better.
Date published: 2023-04-15
Rated 5 out of 5 by
taylorscar from
EASY!
EASY SOFTWARE turbo tax turbo tax turbo tax turbo tax
Date published: 2023-04-15
Rated 5 out of 5 by
tomanyquestions from
Turbotax was okay
Needed help, had to call a friend. Needs to be a little easier for seniors.
Date published: 2023-04-15
Rated 5 out of 5 by
ZTC2018 from
super easy and friendly to use
super easy and quickly to file. product is user friendly and very informative.
Date published: 2023-04-15
Rated 4 out of 5 by
GRW1 from
All is good!
I found it very cumbersome to sign into certain sections requiring a password - ie. Its Deductible. Finally got it right but, very frustrating!! References to I Cloud Keychain left me in the dark and most frustrated!! Will confess I am not the most astute tech person but have used TurboTax for well over 10 plus years and never had the issues I had this go around.
Date published: 2023-04-15
Rated 3 out of 5 by
Babs418 from
Loading prior year taxes is difficult
I have been a fan of turbo tax for years. However, in the last two years, finding and loading the previous year's taxes has been complicated. This year after spending hours with Turbo Tax and Apple support the return was never located. Fortunately, I had printed the return. Nonetheless, I was forced to reenter all data (ex., 1099 addresses), and the data recorded since 2015 was not available for comparison purposes. (except on printed records). I wonder if the reason is that there is no longer a 'save as" function. I can save as PDF, but I don't believe TT can open it.
Date published: 2023-04-15
Rated 5 out of 5 by
Iscabible from
Live Chat was helpful
The person that was doing live chat was helpful and knowledgeable of the product
Date published: 2023-04-15
Rated 5 out of 5 by
Cadenwueuehxjc from
Super easy
Quick and super easy……………………………………………,.,,,,,,,,,,,,,
All TurboTax® Offerings Reviews - Page 2465
Date published: 2023-04-15