TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294025 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Easy to use Very easy to use and helpful, walked me right through the process, I was very satisfied with the service.
Date published: 2022-04-11
Rated 3 out of 5 by from Turbo Tax Live has too long of a turnaround time Turbo Tax is anything but turbo. The process took over 3 weeks to have my taxes completed. As a business owner who typically owes taxes each year, this is a potential issue. I could have had my taxes done by a professional for the same amount of money in a couple of hours. My filer was also not from CA or even the west coast. He worked on EST which made replying to my inquiries even more difficult as I was not available during his working hours. Filers should, in the very least, live and work in the same Time Zone and preferably from the same State as they're filing for.
Date published: 2022-04-11
Rated 5 out of 5 by from Better So I have a very simple trust to care for. I hate doing it, but I'm stuck being the Trustee. So I've been fighting getting the tax done for a years now. This year I tried TurboTax Business. A lot better. No insane loops to figure out, no fighting the interface, just input the data, print out the forms. Only wished I'd had it last year.
Date published: 2022-04-11
Rated 5 out of 5 by from Great trusted and easy to use I had a wonderful experience very smooth and no hassle
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo Tax makes it easy for me They make it very easy and straightforward, and take hours off of the process.
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo Tax Free and relatively easy Step by step following guidance. when in doubt they had little help buttons to explain.
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo Tax is easy to use! This is the 8th year we have filed with turbo tax and we haven't been disappointed yet! It is easy to use, provides easy to understand instructions, and clarifies points if you have questions. We have also used audit protection and were audited in 2019. Our tax attorney from intuit has been very helpful and cut our work down to almost nothing! I definitely recommend this tax return platform!
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo Tax is Great Super easy to use just add your info and Boom you done.
Date published: 2022-04-11
Rated 5 out of 5 by from I believe is unic easy to follow step by step with a little knowledge you can have.
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo Tax Much Improved This Year Turbo Tax loads much faster this year, and I was able to go through my whole return, both Federal and State without having any problem with the program at all. Thank you Intuit
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 2463
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to use Very easy to use and helpful, walked me right through the process, I was very satisfied with the service.
Date published: 2022-04-11
Rated 3 out of 5 by from Turbo Tax Live has too long of a turnaround time Turbo Tax is anything but turbo. The process took over 3 weeks to have my taxes completed. As a business owner who typically owes taxes each year, this is a potential issue. I could have had my taxes done by a professional for the same amount of money in a couple of hours. My filer was also not from CA or even the west coast. He worked on EST which made replying to my inquiries even more difficult as I was not available during his working hours. Filers should, in the very least, live and work in the same Time Zone and preferably from the same State as they're filing for.
Date published: 2022-04-11
Rated 5 out of 5 by from Better So I have a very simple trust to care for. I hate doing it, but I'm stuck being the Trustee. So I've been fighting getting the tax done for a years now. This year I tried TurboTax Business. A lot better. No insane loops to figure out, no fighting the interface, just input the data, print out the forms. Only wished I'd had it last year.
Date published: 2022-04-11
Rated 5 out of 5 by from Great trusted and easy to use I had a wonderful experience very smooth and no hassle
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo Tax makes it easy for me They make it very easy and straightforward, and take hours off of the process.
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo Tax Free and relatively easy Step by step following guidance. when in doubt they had little help buttons to explain.
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo Tax is easy to use! This is the 8th year we have filed with turbo tax and we haven't been disappointed yet! It is easy to use, provides easy to understand instructions, and clarifies points if you have questions. We have also used audit protection and were audited in 2019. Our tax attorney from intuit has been very helpful and cut our work down to almost nothing! I definitely recommend this tax return platform!
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo Tax is Great Super easy to use just add your info and Boom you done.
Date published: 2022-04-11
Rated 5 out of 5 by from I believe is unic easy to follow step by step with a little knowledge you can have.
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo Tax Much Improved This Year Turbo Tax loads much faster this year, and I was able to go through my whole return, both Federal and State without having any problem with the program at all. Thank you Intuit
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 2463