TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281641 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from GREAT EASY TO NAVIGATE LIKED THE ABILITY TO IMPORT INFORMATION
Date published: 2021-04-29
Rated 3 out of 5 by from Used it for years I always go thru the interview in Delux, but I feel that the questions could be better worded. This year I somehow made it through without it asking me about an IRA contribution? I went back later and added the Roth contribution. There was another thing it skipped, that I only knew about because I have been doing my own taxes for years. I wish it was easier to go back and forth between the interview and the forms. I mistakenly entered something wrong in my daughter's year of college because I didn't understand the question ( I think it was referring to what year she was in college but it wasn't very clear) It took me a half hour to find the appropriate form and then figure out out to edit it. I should have been able to use a back button once I realized what I had done wrong to go back and edit. It made a $1,000 difference in my refund. I am sure taxes are getting more complicated and therefor the program must be also. But I think that each year Turbo Tax gets harder to use. Not easier. Also I save my work and when I reentered it started me at the beginning again, and not where I left off. In addition, I am a mac user and your program only works on Mac operating system for a few years, and then requires that I upgrade my operating system. Why?
Date published: 2021-04-29
Rated 5 out of 5 by from As simple as corporate tax returns can be Turbotax has somehow managed to navigate the murky and bizantine waters of the US and PA Tax codes to deliver a solution that lets the industrius owner do their own taxes.
Date published: 2021-04-29
Rated 5 out of 5 by from turbo tax is great and quick following the onscreen prompts made filing understandable
Date published: 2021-04-29
Rated 5 out of 5 by from Great It was easy to follow and helped me complete my return faster.
Date published: 2021-04-29
Rated 1 out of 5 by from Not happy with changes Don’t like that now you charge an additional 50$ to e file. OK I can see paying for the program but e file should be free.
Date published: 2021-04-29
Rated 4 out of 5 by from I;ve used TurboTax for years, It was straight forward and easy to use. I value all the help options,
Date published: 2021-04-29
Rated 2 out of 5 by from Turbotax Free Filing is NOT Free! Turbotax was not free for me because I had a 1099 form for my unemployment. I was forced to upgrade to Live Deluxe. The cost was $115 + $11.21 tax = $126.21. Moral of the story: Never believe anything is Free! Nothing is free except the air you breath and your salvation via our heavenly father.
Date published: 2021-04-29
Rated 5 out of 5 by from Turbo Tax is the real deal I haven't done my own taxes in 40 years. I decided to quit paying my accountant outrageous fees, as my income, etc has become simplified since I retired. I am thrilled with using Turbo Tax. It led me every step of the way and I'm confident I filed a valid Federal and State tax return
Date published: 2021-04-29
Rated 5 out of 5 by from TurboTax Specialist provides Excellent Help The Specialist provided step-by-step help to guide me through my mistake. Now everything is cool now. Thanks.
Date published: 2021-04-29
All TurboTax® Offerings Reviews - Page 2453
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from GREAT EASY TO NAVIGATE LIKED THE ABILITY TO IMPORT INFORMATION
Date published: 2021-04-29
Rated 3 out of 5 by from Used it for years I always go thru the interview in Delux, but I feel that the questions could be better worded. This year I somehow made it through without it asking me about an IRA contribution? I went back later and added the Roth contribution. There was another thing it skipped, that I only knew about because I have been doing my own taxes for years. I wish it was easier to go back and forth between the interview and the forms. I mistakenly entered something wrong in my daughter's year of college because I didn't understand the question ( I think it was referring to what year she was in college but it wasn't very clear) It took me a half hour to find the appropriate form and then figure out out to edit it. I should have been able to use a back button once I realized what I had done wrong to go back and edit. It made a $1,000 difference in my refund. I am sure taxes are getting more complicated and therefor the program must be also. But I think that each year Turbo Tax gets harder to use. Not easier. Also I save my work and when I reentered it started me at the beginning again, and not where I left off. In addition, I am a mac user and your program only works on Mac operating system for a few years, and then requires that I upgrade my operating system. Why?
Date published: 2021-04-29
Rated 5 out of 5 by from As simple as corporate tax returns can be Turbotax has somehow managed to navigate the murky and bizantine waters of the US and PA Tax codes to deliver a solution that lets the industrius owner do their own taxes.
Date published: 2021-04-29
Rated 5 out of 5 by from turbo tax is great and quick following the onscreen prompts made filing understandable
Date published: 2021-04-29
Rated 5 out of 5 by from Great It was easy to follow and helped me complete my return faster.
Date published: 2021-04-29
Rated 1 out of 5 by from Not happy with changes Don’t like that now you charge an additional 50$ to e file. OK I can see paying for the program but e file should be free.
Date published: 2021-04-29
Rated 4 out of 5 by from I;ve used TurboTax for years, It was straight forward and easy to use. I value all the help options,
Date published: 2021-04-29
Rated 2 out of 5 by from Turbotax Free Filing is NOT Free! Turbotax was not free for me because I had a 1099 form for my unemployment. I was forced to upgrade to Live Deluxe. The cost was $115 + $11.21 tax = $126.21. Moral of the story: Never believe anything is Free! Nothing is free except the air you breath and your salvation via our heavenly father.
Date published: 2021-04-29
Rated 5 out of 5 by from Turbo Tax is the real deal I haven't done my own taxes in 40 years. I decided to quit paying my accountant outrageous fees, as my income, etc has become simplified since I retired. I am thrilled with using Turbo Tax. It led me every step of the way and I'm confident I filed a valid Federal and State tax return
Date published: 2021-04-29
Rated 5 out of 5 by from TurboTax Specialist provides Excellent Help The Specialist provided step-by-step help to guide me through my mistake. Now everything is cool now. Thanks.
Date published: 2021-04-29
All TurboTax® Offerings Reviews - Page 2453