TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281650 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Issue with 2020 turbotax I have to keep entering my 16 digit activation code. why is that?
Date published: 2021-04-29
Rated 5 out of 5 by from Judy was top notch! Amazing fast friendly service. Would definitely recommend!
Date published: 2021-04-29
Rated 3 out of 5 by from Needs improvement Requires a considerable amount of reviewing investment transaction statements (1099's). If you trade securities and/or have investment property, its very time and labor intensive.
Date published: 2021-04-29
Rated 5 out of 5 by from First time user! In times past, I'd always do our taxes manually. About 7 years or so ago, our tax situation had gotten more complex so I paid a professional/CPA to do prepare our taxes. Last year, our financial scenario became simple once again but I had the CPA do them again .... and I got charged what I felt was an excessive amount for no more involved than our taxes were. So I opted to use TurboTax Deluxe this year - first time ever using a tax prep package. I've been totally pleased with how straightforward and comprehensive the software is - it doesn't leave any stone unturned!! No complaints at all from my end - everything worked absolutely as it should with no hiccups!
Date published: 2021-04-29
Rated 5 out of 5 by from Turbo Tax is awesome. I've used TurboTax for years and it has always been easy for me to follow. However I had more issues this year and was stressing out over everything. Ian was reassuring and took all the stress from me. Can't say thank you enough!
Date published: 2021-04-29
Rated 5 out of 5 by from Turbo Tax was excellent! My experience with Turbo Tax was smooth and easy. I could not have done it on my own. Thanks Turbo Tax!
Date published: 2021-04-29
Rated 5 out of 5 by from Turbo tax is awsome Turbo tax live was fast and easy to use,would highly recommend your services to anyone.Lynn Jhonson did a amazing job getting my taxes done fast and was very friendly and helpfull. thanks again.
Date published: 2021-04-29
Rated 5 out of 5 by from TurboTax helpful! I used expert live and the experts are helpful, professional and friendly.
Date published: 2021-04-29
Rated 5 out of 5 by from Great experience vs the other known contender Very happy with my results and the discussions conducted with my tax advisor Charlita. Very personable, discussed my situation in detail, answered all questions and offered suggestions to savings. I can't say enough about Charlita's professionalism and knowledge helping get my taxes completed. I had started my taxes with a competitor and after not hearing from them for over 2 months I cancelled with them and came over to TurboTax. Charlita gathered all my docs and tax info and by the end of the week it was ready to file. Great experience all around and will be using TurboTax again and again.
Date published: 2021-04-29
Rated 5 out of 5 by from Turbo Tax is super easy to use. I have been using Turbo Tax for years, even when we had numerous states and rental property it was still easy. Thank You Turbo Tax!
Date published: 2021-04-29
All TurboTax® Offerings Reviews - Page 2452
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Issue with 2020 turbotax I have to keep entering my 16 digit activation code. why is that?
Date published: 2021-04-29
Rated 5 out of 5 by from Judy was top notch! Amazing fast friendly service. Would definitely recommend!
Date published: 2021-04-29
Rated 3 out of 5 by from Needs improvement Requires a considerable amount of reviewing investment transaction statements (1099's). If you trade securities and/or have investment property, its very time and labor intensive.
Date published: 2021-04-29
Rated 5 out of 5 by from First time user! In times past, I'd always do our taxes manually. About 7 years or so ago, our tax situation had gotten more complex so I paid a professional/CPA to do prepare our taxes. Last year, our financial scenario became simple once again but I had the CPA do them again .... and I got charged what I felt was an excessive amount for no more involved than our taxes were. So I opted to use TurboTax Deluxe this year - first time ever using a tax prep package. I've been totally pleased with how straightforward and comprehensive the software is - it doesn't leave any stone unturned!! No complaints at all from my end - everything worked absolutely as it should with no hiccups!
Date published: 2021-04-29
Rated 5 out of 5 by from Turbo Tax is awesome. I've used TurboTax for years and it has always been easy for me to follow. However I had more issues this year and was stressing out over everything. Ian was reassuring and took all the stress from me. Can't say thank you enough!
Date published: 2021-04-29
Rated 5 out of 5 by from Turbo Tax was excellent! My experience with Turbo Tax was smooth and easy. I could not have done it on my own. Thanks Turbo Tax!
Date published: 2021-04-29
Rated 5 out of 5 by from Turbo tax is awsome Turbo tax live was fast and easy to use,would highly recommend your services to anyone.Lynn Jhonson did a amazing job getting my taxes done fast and was very friendly and helpfull. thanks again.
Date published: 2021-04-29
Rated 5 out of 5 by from TurboTax helpful! I used expert live and the experts are helpful, professional and friendly.
Date published: 2021-04-29
Rated 5 out of 5 by from Great experience vs the other known contender Very happy with my results and the discussions conducted with my tax advisor Charlita. Very personable, discussed my situation in detail, answered all questions and offered suggestions to savings. I can't say enough about Charlita's professionalism and knowledge helping get my taxes completed. I had started my taxes with a competitor and after not hearing from them for over 2 months I cancelled with them and came over to TurboTax. Charlita gathered all my docs and tax info and by the end of the week it was ready to file. Great experience all around and will be using TurboTax again and again.
Date published: 2021-04-29
Rated 5 out of 5 by from Turbo Tax is super easy to use. I have been using Turbo Tax for years, even when we had numerous states and rental property it was still easy. Thank You Turbo Tax!
Date published: 2021-04-29
All TurboTax® Offerings Reviews - Page 2452