TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from awesome awesome loved it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-04-24
Rated 5 out of 5 by from Great experience with TurboTax Julia was very helpful. She promptly answered my question and produced my return in a timely manner
Date published: 2021-04-24
Rated 5 out of 5 by from great it was my first time easy and id use it again thank you
Date published: 2021-04-24
Rated 2 out of 5 by from Could be better for the price There were some mistakes in the forms that I had to fix manually in the forms after reading the IRS publications. Those should have been fixed by TurboTax, some issues are the same as when I last filed 3 years ago. Customer Support could be better - don't know what is in the development, ETA on updates, no email support or chat, phone is too slow. I like the ability to drill down into the form, which is a big plus and the main reason why I used this software.
Date published: 2021-04-24
Rated 5 out of 5 by from For Family Trust Did not have help from Assistant, Followed instruction and was east
Date published: 2021-04-24
Rated 5 out of 5 by from love turbotax! they really walk you through everything and help you
Date published: 2021-04-24
Rated 5 out of 5 by from Easy and fast! I love that this system keeps track of all last years info! It makes filing so much easier!
Date published: 2021-04-24
Rated 5 out of 5 by from Amazing Service Amazing tutorials and guidance captions that best help filing taxes simple!!!
Date published: 2021-04-24
Rated 4 out of 5 by from Mass healthcare info confusing You need to clarify the healthcare section for Massachusetts. It keeps asking for 1095-HC and we only get 1095-C. The questions are also very unclear with respect to healthcare and it was very difficult to enter the information correctly. This needs fixing.
Date published: 2021-04-24
Rated 4 out of 5 by from TURBOTAX MAKES IT EASIER I had to reach out for help twice this time. Some areas I have never encountered before such as RMD. Even the agent was a little iffy but we got through it. The persons I spoke with were patient and tried to explain the confusion. They were easy to work with,
Date published: 2021-04-24
All TurboTax® Offerings Reviews - Page 2443
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from awesome awesome loved it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-04-24
Rated 5 out of 5 by from Great experience with TurboTax Julia was very helpful. She promptly answered my question and produced my return in a timely manner
Date published: 2021-04-24
Rated 5 out of 5 by from great it was my first time easy and id use it again thank you
Date published: 2021-04-24
Rated 2 out of 5 by from Could be better for the price There were some mistakes in the forms that I had to fix manually in the forms after reading the IRS publications. Those should have been fixed by TurboTax, some issues are the same as when I last filed 3 years ago. Customer Support could be better - don't know what is in the development, ETA on updates, no email support or chat, phone is too slow. I like the ability to drill down into the form, which is a big plus and the main reason why I used this software.
Date published: 2021-04-24
Rated 5 out of 5 by from For Family Trust Did not have help from Assistant, Followed instruction and was east
Date published: 2021-04-24
Rated 5 out of 5 by from love turbotax! they really walk you through everything and help you
Date published: 2021-04-24
Rated 5 out of 5 by from Easy and fast! I love that this system keeps track of all last years info! It makes filing so much easier!
Date published: 2021-04-24
Rated 5 out of 5 by from Amazing Service Amazing tutorials and guidance captions that best help filing taxes simple!!!
Date published: 2021-04-24
Rated 4 out of 5 by from Mass healthcare info confusing You need to clarify the healthcare section for Massachusetts. It keeps asking for 1095-HC and we only get 1095-C. The questions are also very unclear with respect to healthcare and it was very difficult to enter the information correctly. This needs fixing.
Date published: 2021-04-24
Rated 4 out of 5 by from TURBOTAX MAKES IT EASIER I had to reach out for help twice this time. Some areas I have never encountered before such as RMD. Even the agent was a little iffy but we got through it. The persons I spoke with were patient and tried to explain the confusion. They were easy to work with,
Date published: 2021-04-24
All TurboTax® Offerings Reviews - Page 2443