TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 4 out of 5 by from Turbo Tax in 2023 for 2022 Turbo tax is generally easy for anyone looking to do taxes for themselves. I just think it should be easier to downgrade the plan if you end up not needing the part of the tax process that required the upgrade. Other than that I think turbo tax is good and I will continue to use it.
Date published: 2023-04-16
Rated 5 out of 5 by from love turbo tax easy and informative love turbo tax everyone should use turbo tax
Date published: 2023-04-16
Rated 1 out of 5 by from TurboTax - no thank you, I'm done with Intuit Yes, it walks you through everything, asking dozens of irrelevant questions. But it also leads you on and is always trying to squeeze more money and services out of you. My son used the "Free" online edition until the end where it said he owed over $50 - one for each of his state tax returns. He had zero taxable income on both returns, but TT erroneously calculated that he still owed $68 (when we filled out the form manually in another tax package, the error became clear). This plus my very bad experieence with QuickBooks, leaves me very happy to leave Intuit behind forever. My annoyance with Intuit is reinforced below by having to provide and email and accept future emails as part of the "terms and conditions" to provide this feedback. Ugh.
Date published: 2023-04-16
Rated 5 out of 5 by from Easy and helpful This is my third year filing with TurboTax and it is always super easy to follow. When I'm unsure of what something means, I'm able to click on the highlighted text to see an explanation and I really appreciate that convenient hack.
Date published: 2023-04-16
Rated 4 out of 5 by from Turbo tax is great Turbo tax does exceptional work helping to file taxes
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax The program walks you through everything. I did have to call in for help on question. The CS representative was fantastic, so helpful. Stayed with me until the end.
Date published: 2023-04-16
Rated 5 out of 5 by from Easy and economical Priced right and very easy to use. I would recommend it to others.
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax Helps you Every Step of the Way TurboTax makes it easy to file your taxes...period
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is the way to GO! Turbo tax is great! I love the fact that it's free and user friendly.
Date published: 2023-04-16
Rated 3 out of 5 by from Turbo Tax glitches Loyal 8 yr Turbo Tax user: I got through my entering all my tax information, went to file, and found that Turbo tax had changed the amount I had to pay. I went from $59 to $129. I called support, was on the phone for over an hour and they could not help. Then I got disconnected!! So I had to clear my whole tax document and start over. Turbo Tax definitely needs to fix that glitch.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2436
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax in 2023 for 2022 Turbo tax is generally easy for anyone looking to do taxes for themselves. I just think it should be easier to downgrade the plan if you end up not needing the part of the tax process that required the upgrade. Other than that I think turbo tax is good and I will continue to use it.
Date published: 2023-04-16
Rated 5 out of 5 by from love turbo tax easy and informative love turbo tax everyone should use turbo tax
Date published: 2023-04-16
Rated 1 out of 5 by from TurboTax - no thank you, I'm done with Intuit Yes, it walks you through everything, asking dozens of irrelevant questions. But it also leads you on and is always trying to squeeze more money and services out of you. My son used the "Free" online edition until the end where it said he owed over $50 - one for each of his state tax returns. He had zero taxable income on both returns, but TT erroneously calculated that he still owed $68 (when we filled out the form manually in another tax package, the error became clear). This plus my very bad experieence with QuickBooks, leaves me very happy to leave Intuit behind forever. My annoyance with Intuit is reinforced below by having to provide and email and accept future emails as part of the "terms and conditions" to provide this feedback. Ugh.
Date published: 2023-04-16
Rated 5 out of 5 by from Easy and helpful This is my third year filing with TurboTax and it is always super easy to follow. When I'm unsure of what something means, I'm able to click on the highlighted text to see an explanation and I really appreciate that convenient hack.
Date published: 2023-04-16
Rated 4 out of 5 by from Turbo tax is great Turbo tax does exceptional work helping to file taxes
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax The program walks you through everything. I did have to call in for help on question. The CS representative was fantastic, so helpful. Stayed with me until the end.
Date published: 2023-04-16
Rated 5 out of 5 by from Easy and economical Priced right and very easy to use. I would recommend it to others.
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax Helps you Every Step of the Way TurboTax makes it easy to file your taxes...period
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is the way to GO! Turbo tax is great! I love the fact that it's free and user friendly.
Date published: 2023-04-16
Rated 3 out of 5 by from Turbo Tax glitches Loyal 8 yr Turbo Tax user: I got through my entering all my tax information, went to file, and found that Turbo tax had changed the amount I had to pay. I went from $59 to $129. I called support, was on the phone for over an hour and they could not help. Then I got disconnected!! So I had to clear my whole tax document and start over. Turbo Tax definitely needs to fix that glitch.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2436