TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Outstanding Job Very easy to understand and complete. The whole platform was complete and very knowledgeable so if I questions or got frustrated, help was a click away.
Date published: 2022-04-09
Rated 3 out of 5 by from Not up to par Slow, overpriced, wrong quotes, service code not working
Date published: 2022-04-09
Rated 1 out of 5 by from Last year we use TT An absolute horror this year your customer service is the worst
Date published: 2022-04-09
Rated 4 out of 5 by from Turbo tax is good enough Easy to follow steps, fee to file State electronically should be mentioned at the beginning of the process.
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo Tax is the Best! I've been doing taxes for a very long time and as long as you have the right product for your situation, Turbo Tax is the easiest and most straightforward tax program to use, hands down.
Date published: 2022-04-09
Rated 1 out of 5 by from Hidden Fees I get sick of doing all the work of inputting the info and getting over charged. This will be my last year using Turbotax. Every year there are new fees for what ever you feel like charging for.
Date published: 2022-04-09
Rated 4 out of 5 by from Okay Some of the carryover or lack of from section to section gets confusing i.e. between home business and personal income otherwise pretty straight forward and helpful
Date published: 2022-04-09
Rated 3 out of 5 by from Good but needs lot of improvement for downloads Product is good - however was unable to download from the website initially - its very difficult to figure out how to do it. You should include the download without the option to sign in as you re asking for the code anyway. So people like us who buy your product from Costco dont have to struggle finding the download option. It was quite an experience trying to get it to download when it keeps pushing you online and asking you to pay for another copy of the turbo tax. That was a horrible experience. Till last year it was easy to download and now you have made it very complicated and difficult. Also you dont have the option to get/import your 1099-DIV from Robinhood Securities LLC. Please could you have that done.
Date published: 2022-04-09
Rated 5 out of 5 by from Great tool! Easy to navigate, good tips and instructions, easy to file
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo Tax- Easy and Quick Very simple and quick to complete like in prior years.
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 2435
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Outstanding Job Very easy to understand and complete. The whole platform was complete and very knowledgeable so if I questions or got frustrated, help was a click away.
Date published: 2022-04-09
Rated 3 out of 5 by from Not up to par Slow, overpriced, wrong quotes, service code not working
Date published: 2022-04-09
Rated 1 out of 5 by from Last year we use TT An absolute horror this year your customer service is the worst
Date published: 2022-04-09
Rated 4 out of 5 by from Turbo tax is good enough Easy to follow steps, fee to file State electronically should be mentioned at the beginning of the process.
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo Tax is the Best! I've been doing taxes for a very long time and as long as you have the right product for your situation, Turbo Tax is the easiest and most straightforward tax program to use, hands down.
Date published: 2022-04-09
Rated 1 out of 5 by from Hidden Fees I get sick of doing all the work of inputting the info and getting over charged. This will be my last year using Turbotax. Every year there are new fees for what ever you feel like charging for.
Date published: 2022-04-09
Rated 4 out of 5 by from Okay Some of the carryover or lack of from section to section gets confusing i.e. between home business and personal income otherwise pretty straight forward and helpful
Date published: 2022-04-09
Rated 3 out of 5 by from Good but needs lot of improvement for downloads Product is good - however was unable to download from the website initially - its very difficult to figure out how to do it. You should include the download without the option to sign in as you re asking for the code anyway. So people like us who buy your product from Costco dont have to struggle finding the download option. It was quite an experience trying to get it to download when it keeps pushing you online and asking you to pay for another copy of the turbo tax. That was a horrible experience. Till last year it was easy to download and now you have made it very complicated and difficult. Also you dont have the option to get/import your 1099-DIV from Robinhood Securities LLC. Please could you have that done.
Date published: 2022-04-09
Rated 5 out of 5 by from Great tool! Easy to navigate, good tips and instructions, easy to file
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo Tax- Easy and Quick Very simple and quick to complete like in prior years.
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 2435