TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Turbo Tax is Super Easy!! Good experience, No complains even with Amendments
Date published: 2022-04-07
Rated 5 out of 5 by from Turbo Tax is Epic! Loved the experience. Tracie was an amazing and very helpful. By the way the online process was so easy.
Date published: 2022-04-07
Rated 5 out of 5 by from Turbo tax is awesome My experience was wonderful. I hope and pray that I can use this service again
Date published: 2022-04-07
Rated 5 out of 5 by from Always Reliable and Easy to Use I've been using Turbo Tax for years ( it was recommended by my former tax preparer) and am always confident my taxes are done right. It's easy to use, as long as you have all your paperwork in order to start with. I also like being told ahead of time whether the standard deduction is best, or if I should itemize. I'll keep using Turbo Tax as long as I can.
Date published: 2022-04-07
Rated 4 out of 5 by from Helpful with tax jargon Did my own through TurboTax last year and was pretty simple but this year got help with live expert and they were able to save me a little money. They were helpful with tax jargon.
Date published: 2022-04-07
Rated 4 out of 5 by from Turbo Tax is good, could be better I have been using it for years, and my faith in the product is shrinking. Very Rigid on RITA RITA OH Taxes, constant error messaging - kept insisting. Also, it forced me had to complete 8812 for child care credit, which I have never qualified for. I would like an option to use TT for RITA Oh but this product should either be eliminated or reprogrammed. I end up writing it out myself, and mailing.
Date published: 2022-04-07
Rated 5 out of 5 by from TurboTax helped me understand small business taxes I used to file with a CPA but all the small-business tax jargon left my head spinning. TurboTax walked me through each step and helped me list more deductions than ever before.
Date published: 2022-04-07
Rated 5 out of 5 by from My reviewer was awesome very helpful, and answered all my questions and was thorough
Date published: 2022-04-07
Rated 3 out of 5 by from Disappointed Been using Turbo tax for many years. This year I noticed changes that were not explained so I had to call support to see what I needed to do. Unfortunately, the support people knew less than me
Date published: 2022-04-07
Rated 2 out of 5 by from Just tell us the real cost to file. Geez I hate using this program. Why cant you guys just be upfront on the cost of everything to file.
Date published: 2022-04-07
All TurboTax® Offerings Reviews - Page 2435
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is Super Easy!! Good experience, No complains even with Amendments
Date published: 2022-04-07
Rated 5 out of 5 by from Turbo Tax is Epic! Loved the experience. Tracie was an amazing and very helpful. By the way the online process was so easy.
Date published: 2022-04-07
Rated 5 out of 5 by from Turbo tax is awesome My experience was wonderful. I hope and pray that I can use this service again
Date published: 2022-04-07
Rated 5 out of 5 by from Always Reliable and Easy to Use I've been using Turbo Tax for years ( it was recommended by my former tax preparer) and am always confident my taxes are done right. It's easy to use, as long as you have all your paperwork in order to start with. I also like being told ahead of time whether the standard deduction is best, or if I should itemize. I'll keep using Turbo Tax as long as I can.
Date published: 2022-04-07
Rated 4 out of 5 by from Helpful with tax jargon Did my own through TurboTax last year and was pretty simple but this year got help with live expert and they were able to save me a little money. They were helpful with tax jargon.
Date published: 2022-04-07
Rated 4 out of 5 by from Turbo Tax is good, could be better I have been using it for years, and my faith in the product is shrinking. Very Rigid on RITA RITA OH Taxes, constant error messaging - kept insisting. Also, it forced me had to complete 8812 for child care credit, which I have never qualified for. I would like an option to use TT for RITA Oh but this product should either be eliminated or reprogrammed. I end up writing it out myself, and mailing.
Date published: 2022-04-07
Rated 5 out of 5 by from TurboTax helped me understand small business taxes I used to file with a CPA but all the small-business tax jargon left my head spinning. TurboTax walked me through each step and helped me list more deductions than ever before.
Date published: 2022-04-07
Rated 5 out of 5 by from My reviewer was awesome very helpful, and answered all my questions and was thorough
Date published: 2022-04-07
Rated 3 out of 5 by from Disappointed Been using Turbo tax for many years. This year I noticed changes that were not explained so I had to call support to see what I needed to do. Unfortunately, the support people knew less than me
Date published: 2022-04-07
Rated 2 out of 5 by from Just tell us the real cost to file. Geez I hate using this program. Why cant you guys just be upfront on the cost of everything to file.
Date published: 2022-04-07
All TurboTax® Offerings Reviews - Page 2435