TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 3 out of 5 by from Turbo Tax 23 It's very confusing to allow more than one account and not be able to find the prior years filed and the charge for filing federal separate from state charge is a little much, but it is easy to use and file taxes.
Date published: 2023-02-02
Rated 4 out of 5 by from Expressway Lots of questions, but I appreciate being able to utilize the most of my refund, paying close attention to everything I am able to write off as a real estate agent. I was very frustrated, repeating the same questions over and over and finally was able to get a helper, Paula, who mirrored my screen and walked me through where my errors were. So so grateful! Praying the LORD continues to bless and keep her and that my federal refund is what is projected. Thank you Jesus.
Date published: 2023-02-02
Rated 5 out of 5 by from Turbo Tax to the rescue! I received an e-mail stating that my return was rejected from the IRS. I needed to input my pin number. Turbo Tax quickly helped me fix the issue.
Date published: 2023-02-02
Rated 5 out of 5 by from Free Phone Support was a Life Saver on Desktop CD Encountered several confusing entries including insufficient information regarding the Federal tax liability on the California Middle Class Tax Refund (MCTR) and Returning funds back to an IRA under the 60 day rule. Excellent support on four different phone calls to TurboTax.
Date published: 2023-02-02
Rated 5 out of 5 by from amazing service all around very easy to use, live help when needed and they are very friendly
Date published: 2023-02-02
Rated 5 out of 5 by from TurboTax is well worth the money It covered all my major questions. There was no need to call in customer service support.
Date published: 2023-02-02
Rated 5 out of 5 by from Love turbo Been using turbo since 2005 I have only been audited one time great softwate
Date published: 2023-02-02
Rated 5 out of 5 by from Turbo Tax is easy to use and gets the job done! I used the online self-serve format and it was very easy. I trust that, if needed, I could move to a Live Agent without reservations. Thank you for this platform.
Date published: 2023-02-02
Rated 5 out of 5 by from Turbo Tax is Excellent! So easy to use for my tax return. I will definitely use again for my next years tax return.
Date published: 2023-02-02
Rated 5 out of 5 by from Turbo Tax Is so Simple! Been using Turbo Tax To file taxes for 8 years and it just gets easier each year to do my taxes.
Date published: 2023-02-02
All TurboTax® Offerings Reviews - Page 2434
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
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Rated 3 out of 5 by from Turbo Tax 23 It's very confusing to allow more than one account and not be able to find the prior years filed and the charge for filing federal separate from state charge is a little much, but it is easy to use and file taxes.
Date published: 2023-02-02
Rated 4 out of 5 by from Expressway Lots of questions, but I appreciate being able to utilize the most of my refund, paying close attention to everything I am able to write off as a real estate agent. I was very frustrated, repeating the same questions over and over and finally was able to get a helper, Paula, who mirrored my screen and walked me through where my errors were. So so grateful! Praying the LORD continues to bless and keep her and that my federal refund is what is projected. Thank you Jesus.
Date published: 2023-02-02
Rated 5 out of 5 by from Turbo Tax to the rescue! I received an e-mail stating that my return was rejected from the IRS. I needed to input my pin number. Turbo Tax quickly helped me fix the issue.
Date published: 2023-02-02
Rated 5 out of 5 by from Free Phone Support was a Life Saver on Desktop CD Encountered several confusing entries including insufficient information regarding the Federal tax liability on the California Middle Class Tax Refund (MCTR) and Returning funds back to an IRA under the 60 day rule. Excellent support on four different phone calls to TurboTax.
Date published: 2023-02-02
Rated 5 out of 5 by from amazing service all around very easy to use, live help when needed and they are very friendly
Date published: 2023-02-02
Rated 5 out of 5 by from TurboTax is well worth the money It covered all my major questions. There was no need to call in customer service support.
Date published: 2023-02-02
Rated 5 out of 5 by from Love turbo Been using turbo since 2005 I have only been audited one time great softwate
Date published: 2023-02-02
Rated 5 out of 5 by from Turbo Tax is easy to use and gets the job done! I used the online self-serve format and it was very easy. I trust that, if needed, I could move to a Live Agent without reservations. Thank you for this platform.
Date published: 2023-02-02
Rated 5 out of 5 by from Turbo Tax is Excellent! So easy to use for my tax return. I will definitely use again for my next years tax return.
Date published: 2023-02-02
Rated 5 out of 5 by from Turbo Tax Is so Simple! Been using Turbo Tax To file taxes for 8 years and it just gets easier each year to do my taxes.
Date published: 2023-02-02
All TurboTax® Offerings Reviews - Page 2434