TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by
millerar23 from
Turbo Tax 23
It's very confusing to allow more than one account and not be able to find the prior years filed and the charge for filing federal separate from state charge is a little much, but it is easy to use and file taxes.
Date published: 2023-02-02
Rated 4 out of 5 by
Samantha Rife Realtor from
Expressway
Lots of questions, but I appreciate being able to utilize the most of my refund, paying close attention to everything I am able to write off as a real estate agent. I was very frustrated, repeating the same questions over and over and finally was able to get a helper, Paula, who mirrored my screen and walked me through where my errors were. So so grateful! Praying the LORD continues to bless and keep her and that my federal refund is what is projected. Thank you Jesus.
Date published: 2023-02-02
Rated 5 out of 5 by
sumgirl from
Turbo Tax to the rescue!
I received an e-mail stating that my return was rejected from the IRS. I needed to input my pin number. Turbo Tax quickly helped me fix the issue.
Date published: 2023-02-02
Rated 5 out of 5 by
Hilltopper 5858 from
Free Phone Support was a Life Saver on Desktop CD
Encountered several confusing entries including insufficient information regarding the Federal tax liability on the California Middle Class Tax Refund (MCTR) and Returning funds back to an IRA under the 60 day rule. Excellent support on four different phone calls to TurboTax.
Date published: 2023-02-02
Rated 5 out of 5 by
aaron0805 from
amazing service all around
very easy to use, live help when needed and they are very friendly
Date published: 2023-02-02
Rated 5 out of 5 by
Joe1119 from
TurboTax is well worth the money
It covered all my major questions. There was no need to call in customer service support.
Date published: 2023-02-02
Rated 5 out of 5 by
Sheenita56 from
Love turbo
Been using turbo since 2005 I have only been audited one time great softwate
Date published: 2023-02-02
Rated 5 out of 5 by
Eric E from
Turbo Tax is easy to use and gets the job done!
I used the online self-serve format and it was very easy. I trust that, if needed, I could move to a Live Agent without reservations. Thank you for this platform.
Date published: 2023-02-02
Rated 5 out of 5 by
lovesoftball252 from
Turbo Tax is Excellent!
So easy to use for my tax return. I will definitely use again for my next years tax return.
Date published: 2023-02-02
Rated 5 out of 5 by
Sunshine Bank from
Turbo Tax Is so Simple!
Been using Turbo Tax To file taxes for 8 years and it just gets easier each year to do my taxes.
All TurboTax® Offerings Reviews - Page 2434
Date published: 2023-02-02
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
millerar23 from
Turbo Tax 23
It's very confusing to allow more than one account and not be able to find the prior years filed and the charge for filing federal separate from state charge is a little much, but it is easy to use and file taxes.
Date published: 2023-02-02
Rated 4 out of 5 by
Samantha Rife Realtor from
Expressway
Lots of questions, but I appreciate being able to utilize the most of my refund, paying close attention to everything I am able to write off as a real estate agent. I was very frustrated, repeating the same questions over and over and finally was able to get a helper, Paula, who mirrored my screen and walked me through where my errors were. So so grateful! Praying the LORD continues to bless and keep her and that my federal refund is what is projected. Thank you Jesus.
Date published: 2023-02-02
Rated 5 out of 5 by
sumgirl from
Turbo Tax to the rescue!
I received an e-mail stating that my return was rejected from the IRS. I needed to input my pin number. Turbo Tax quickly helped me fix the issue.
Date published: 2023-02-02
Rated 5 out of 5 by
Hilltopper 5858 from
Free Phone Support was a Life Saver on Desktop CD
Encountered several confusing entries including insufficient information regarding the Federal tax liability on the California Middle Class Tax Refund (MCTR) and Returning funds back to an IRA under the 60 day rule. Excellent support on four different phone calls to TurboTax.
Date published: 2023-02-02
Rated 5 out of 5 by
aaron0805 from
amazing service all around
very easy to use, live help when needed and they are very friendly
Date published: 2023-02-02
Rated 5 out of 5 by
Joe1119 from
TurboTax is well worth the money
It covered all my major questions. There was no need to call in customer service support.
Date published: 2023-02-02
Rated 5 out of 5 by
Sheenita56 from
Love turbo
Been using turbo since 2005 I have only been audited one time great softwate
Date published: 2023-02-02
Rated 5 out of 5 by
Eric E from
Turbo Tax is easy to use and gets the job done!
I used the online self-serve format and it was very easy. I trust that, if needed, I could move to a Live Agent without reservations. Thank you for this platform.
Date published: 2023-02-02
Rated 5 out of 5 by
lovesoftball252 from
Turbo Tax is Excellent!
So easy to use for my tax return. I will definitely use again for my next years tax return.
Date published: 2023-02-02
Rated 5 out of 5 by
Sunshine Bank from
Turbo Tax Is so Simple!
Been using Turbo Tax To file taxes for 8 years and it just gets easier each year to do my taxes.
All TurboTax® Offerings Reviews - Page 2434
Date published: 2023-02-02