TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 1 out of 5 by from Not what it used to be Came back after a few years. Confusing product and pricing info (bad) inability to print out entries for review (bad) not good value as accountant is about the same (bad) Hoping I can print out entire returns but dont know Would not use again nor recommend. Too much unrelated personal info needed.
Date published: 2023-04-15
Rated 4 out of 5 by from professional The system is easy to follow and understand how to file your taxes.
Date published: 2023-04-15
Rated 2 out of 5 by from Like kind rental exchange was very difficult. I had to report like kind rental property exchange and easily entered the wrong info. Be very careful when entering this. Support with the downloaded version is almost not existent. Turbo tax tries to get you to upgrade to the online version with support Needs to be more easily entered. Also very confusing to enter a k1.
Date published: 2023-04-15
Rated 3 out of 5 by from Turbo Tax is average at most For doing this electronically, it sure is taking a long time to get a check.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax is Great! Ken did amazing getting our questions answered before filing. Whole process online and step by step really helped get through taxes easily, especially with live tax experts to help.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax is Awesome So easy to use and instructions so easy to follow. Looks for maximum refund.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax was super easy and quick! I have used Turbo Tax for many years and have never had a problem. It is easy with step by step instructions and doesn't take too much time.
Date published: 2023-04-15
Rated 5 out of 5 by from Satisfied return customer! I've been filing with Turbo Tax for close to a decade. The software is easy to use and walks you right through the process.
Date published: 2023-04-15
Rated 4 out of 5 by from Oh Its ok Some things are hard to find like the SSA-1099. I hope this is a long enough comment.
Date published: 2023-04-15
Rated 4 out of 5 by from Love Turbo Tax Okay, please add more questions and explanations for unusual life situations, business situations. Wife and I both unable to work last year and we survived off of savings. Temporarily out of action. This year we are back in good health and many work things going on. Your system seems to expect year after year consistency and I'm sorry, retirement and self employment are just not like that.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2431
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Not what it used to be Came back after a few years. Confusing product and pricing info (bad) inability to print out entries for review (bad) not good value as accountant is about the same (bad) Hoping I can print out entire returns but dont know Would not use again nor recommend. Too much unrelated personal info needed.
Date published: 2023-04-15
Rated 4 out of 5 by from professional The system is easy to follow and understand how to file your taxes.
Date published: 2023-04-15
Rated 2 out of 5 by from Like kind rental exchange was very difficult. I had to report like kind rental property exchange and easily entered the wrong info. Be very careful when entering this. Support with the downloaded version is almost not existent. Turbo tax tries to get you to upgrade to the online version with support Needs to be more easily entered. Also very confusing to enter a k1.
Date published: 2023-04-15
Rated 3 out of 5 by from Turbo Tax is average at most For doing this electronically, it sure is taking a long time to get a check.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax is Great! Ken did amazing getting our questions answered before filing. Whole process online and step by step really helped get through taxes easily, especially with live tax experts to help.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax is Awesome So easy to use and instructions so easy to follow. Looks for maximum refund.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax was super easy and quick! I have used Turbo Tax for many years and have never had a problem. It is easy with step by step instructions and doesn't take too much time.
Date published: 2023-04-15
Rated 5 out of 5 by from Satisfied return customer! I've been filing with Turbo Tax for close to a decade. The software is easy to use and walks you right through the process.
Date published: 2023-04-15
Rated 4 out of 5 by from Oh Its ok Some things are hard to find like the SSA-1099. I hope this is a long enough comment.
Date published: 2023-04-15
Rated 4 out of 5 by from Love Turbo Tax Okay, please add more questions and explanations for unusual life situations, business situations. Wife and I both unable to work last year and we survived off of savings. Temporarily out of action. This year we are back in good health and many work things going on. Your system seems to expect year after year consistency and I'm sorry, retirement and self employment are just not like that.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2431