TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Incredible experience Last text chat and final review expert were incredible.
Date published: 2022-04-07
Rated 5 out of 5 by from Always there when I need them. I was extremely frustrated this year doing my taxes on my own but I decided to hand over the torch to an expert. I'm glad I did.
Date published: 2022-04-07
Rated 5 out of 5 by from Turbo Tax 2021 I have used turbo tax for many years and find it to be the most useful method to prepare my taxes.
Date published: 2022-04-07
Rated 5 out of 5 by from TurboTax live experts really helped along the way My TurboTax expert Michael was super helpful and ran me through all my options and mistakes.
Date published: 2022-04-07
Rated 5 out of 5 by from Turbo Tax is the best Turbo tax is easy to use and helps you along the way to make the appropriate response to all question
Date published: 2022-04-07
Rated 5 out of 5 by from :) process was easy and simple, unlike the rest of my life
Date published: 2022-04-07
Rated 5 out of 5 by from turbo tax is the bomb. awesome after lots of stress about taxes this year over several out of the norm situations i found turbo tax better than trying to use h and r block
Date published: 2022-04-07
Rated 4 out of 5 by from Good except e-file glitch I've been a TurboTax customer for many years. Overall, I have found TurboTax quite good, using the interview to prompt me to be thorough, but allowing me to access topics and forms directly when needed. The explanations in the help are generally good, as well. Occasionally, however, I've had difficulties with the software or the help. For example, the help on dealing with college tuition and expenses could be much better. And this year my e-file kept failing with a very cryptic error message -- "cancelled, Looks like we've had a technical hiccup." -- that defied debugging! I fixed it only by *manually* initiating an update of the software. E-filing successfully is pretty basic functionality that should be FULLY tested and working in the base version *before* early April! C'mon, Intuit -- you can do better with thorough testing!
Date published: 2022-04-07
Rated 5 out of 5 by from We love Turbotax! We have used it for years and will continue!!! First year using the full service. So helpful!!!!
Date published: 2022-04-07
Rated 5 out of 5 by from I'm ok with turbo tax One of your female online reps walked me through my taxes online and she was awesome, no complaints. I recommend her and turbo tax to anybody.
Date published: 2022-04-07
All TurboTax® Offerings Reviews - Page 2431
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Incredible experience Last text chat and final review expert were incredible.
Date published: 2022-04-07
Rated 5 out of 5 by from Always there when I need them. I was extremely frustrated this year doing my taxes on my own but I decided to hand over the torch to an expert. I'm glad I did.
Date published: 2022-04-07
Rated 5 out of 5 by from Turbo Tax 2021 I have used turbo tax for many years and find it to be the most useful method to prepare my taxes.
Date published: 2022-04-07
Rated 5 out of 5 by from TurboTax live experts really helped along the way My TurboTax expert Michael was super helpful and ran me through all my options and mistakes.
Date published: 2022-04-07
Rated 5 out of 5 by from Turbo Tax is the best Turbo tax is easy to use and helps you along the way to make the appropriate response to all question
Date published: 2022-04-07
Rated 5 out of 5 by from :) process was easy and simple, unlike the rest of my life
Date published: 2022-04-07
Rated 5 out of 5 by from turbo tax is the bomb. awesome after lots of stress about taxes this year over several out of the norm situations i found turbo tax better than trying to use h and r block
Date published: 2022-04-07
Rated 4 out of 5 by from Good except e-file glitch I've been a TurboTax customer for many years. Overall, I have found TurboTax quite good, using the interview to prompt me to be thorough, but allowing me to access topics and forms directly when needed. The explanations in the help are generally good, as well. Occasionally, however, I've had difficulties with the software or the help. For example, the help on dealing with college tuition and expenses could be much better. And this year my e-file kept failing with a very cryptic error message -- "cancelled, Looks like we've had a technical hiccup." -- that defied debugging! I fixed it only by *manually* initiating an update of the software. E-filing successfully is pretty basic functionality that should be FULLY tested and working in the base version *before* early April! C'mon, Intuit -- you can do better with thorough testing!
Date published: 2022-04-07
Rated 5 out of 5 by from We love Turbotax! We have used it for years and will continue!!! First year using the full service. So helpful!!!!
Date published: 2022-04-07
Rated 5 out of 5 by from I'm ok with turbo tax One of your female online reps walked me through my taxes online and she was awesome, no complaints. I recommend her and turbo tax to anybody.
Date published: 2022-04-07
All TurboTax® Offerings Reviews - Page 2431