TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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Rated 1 out of 5 by from Sneak attack with the $25 for state filing Poor crypto support and hidden fee/ not obvious $25 for state e file
Date published: 2022-04-10
Rated 4 out of 5 by from TurboTax Premier desktop and crypto I bought the TurboTax Premier version for 2021 because it was advertised to allow cryptocurrencies entries. I bought the desktop download version. However, the desktop version does NOT have the ability to enter cryptocurrency transactions. It seems that the online version does have that functionality, but the desktop version does not as there is no cryptocurrency option within the Investment section. Please fix that.
Date published: 2022-04-10
Rated 5 out of 5 by from Excellent, as usual Turbotax is always a pleasure to work with, and makes tax filing easy, even with a few complications
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax is Awesome!! Turbo Tax is so easy to use and I love that it asks important questions.
Date published: 2022-04-10
Rated 4 out of 5 by from 2021 Turbo Tax Survey For the most part, Turbo Tax was fairly simple. There was some confusion with what to print. Also, when e-filing my state tax return, Turbo Tax asked for my credit card number to be entered without showing the amount that would be charged first.
Date published: 2022-04-10
Rated 2 out of 5 by from Product is too expensive I only had simple losses but had to pay for extra services. No discount for loyalty
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax Online was great with expert service Service Agent was so helpful and worked with me patiently.
Date published: 2022-04-10
Rated 2 out of 5 by from Turbo Tax NOT GOOD this year I have been using Tubo Tax for more than 20 years. All smooth before. Easy quick. But this year, Turbo Tax just is not that smart anymore. Had to manually check 3 times to finally get everything right. It even asked strange question out of blue saying my wife health insurance stopped in the middle of the year. Not sure where Turbo Tax got that ridiculous information. Bad. Very bad
Date published: 2022-04-10
Rated 5 out of 5 by from He was very helpful and patient. This was a fantastic experience since I have been putting it off for too long. I am glad it has been taken care of and I enjoyed the interaction with Ernesto.
Date published: 2022-04-10
Rated 4 out of 5 by from FILING TAXES IS STRESSFUL, TURBO IS A GREAT TOOL FILING TAXES IS STRESSFUL, AND ONE TENDS TO PROCRASTINATE IN DOING SO. TURBO WILL WALK YOU THROUGH DOING YOUR OWN TAX PREPARATION AS THOUGH YOU WERE SITTING ACROSS THE DESK FROM A TAX PREPARER.
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 2425
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Sneak attack with the $25 for state filing Poor crypto support and hidden fee/ not obvious $25 for state e file
Date published: 2022-04-10
Rated 4 out of 5 by from TurboTax Premier desktop and crypto I bought the TurboTax Premier version for 2021 because it was advertised to allow cryptocurrencies entries. I bought the desktop download version. However, the desktop version does NOT have the ability to enter cryptocurrency transactions. It seems that the online version does have that functionality, but the desktop version does not as there is no cryptocurrency option within the Investment section. Please fix that.
Date published: 2022-04-10
Rated 5 out of 5 by from Excellent, as usual Turbotax is always a pleasure to work with, and makes tax filing easy, even with a few complications
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax is Awesome!! Turbo Tax is so easy to use and I love that it asks important questions.
Date published: 2022-04-10
Rated 4 out of 5 by from 2021 Turbo Tax Survey For the most part, Turbo Tax was fairly simple. There was some confusion with what to print. Also, when e-filing my state tax return, Turbo Tax asked for my credit card number to be entered without showing the amount that would be charged first.
Date published: 2022-04-10
Rated 2 out of 5 by from Product is too expensive I only had simple losses but had to pay for extra services. No discount for loyalty
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax Online was great with expert service Service Agent was so helpful and worked with me patiently.
Date published: 2022-04-10
Rated 2 out of 5 by from Turbo Tax NOT GOOD this year I have been using Tubo Tax for more than 20 years. All smooth before. Easy quick. But this year, Turbo Tax just is not that smart anymore. Had to manually check 3 times to finally get everything right. It even asked strange question out of blue saying my wife health insurance stopped in the middle of the year. Not sure where Turbo Tax got that ridiculous information. Bad. Very bad
Date published: 2022-04-10
Rated 5 out of 5 by from He was very helpful and patient. This was a fantastic experience since I have been putting it off for too long. I am glad it has been taken care of and I enjoyed the interaction with Ernesto.
Date published: 2022-04-10
Rated 4 out of 5 by from FILING TAXES IS STRESSFUL, TURBO IS A GREAT TOOL FILING TAXES IS STRESSFUL, AND ONE TENDS TO PROCRASTINATE IN DOING SO. TURBO WILL WALK YOU THROUGH DOING YOUR OWN TAX PREPARATION AS THOUGH YOU WERE SITTING ACROSS THE DESK FROM A TAX PREPARER.
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 2425