TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Turbo Tax disappointment I've used Turbo Tax for many years. In 2021 I was disappointed with TT. I needed to purchase 2019 TT cd from Amazon to get key and download with help of Turbo tax. It was a very difficult process to download on MAC. I had been told be a TT customer service person that I can still e-file my 2019 but found out in the process of filing 2019 that I could not. I had to print and mail both Fed and State.
Date published: 2021-04-24
Rated 3 out of 5 by from Not as easy as usual The 2020 edition was harder to use than all the many years' past editions I've used. A lot of info wouldn't transfer from last year's records as it should have and had to be entered manually. The option to use the one-time-only "e-file State now" was confusing because it really wasn't an option; it was the only choice. It wasn't made clear that the choice to not e-file State could be made later. I usually breeze through TurboTax, which is why I continue to pay the outrageous price for it year after year. I was just aggravated with the program this year.
Date published: 2021-04-24
Rated 4 out of 5 by from Prices It's great and all, but they definitely raised their prices from last year. Probably going elsewhere to file next year so we don't pay through the nose for an online service.
Date published: 2021-04-24
Rated 5 out of 5 by from I love Turbo Tax Excellent source and easy to navigate. thank you very much
Date published: 2021-04-24
Rated 5 out of 5 by from free and easy free, free, free, free, free, free, free, free, free
Date published: 2021-04-24
Rated 5 out of 5 by from I love Turbo Tax I am so glad I have Turbo Tax to guide me through a stressful task
Date published: 2021-04-24
Rated 5 out of 5 by from Turbo Tax is great! Awesome and easy to use. Definitely will use it for my taxes next year.
Date published: 2021-04-24
Rated 5 out of 5 by from Easy in general One issue. Could not get a real person to answer a question about an mistake in transferring brokerage data. Otherwisw, easy as always.
Date published: 2021-04-24
Rated 5 out of 5 by from taxes I have been using turbotax for 8 years and I love it.
Date published: 2021-04-24
Rated 5 out of 5 by from Turbotax was Great This is my 4th year filing with Turbo Tax. The first 3 years were fine and this year I decided to have an expert file for me. Linda was great. She was extremely helpful and made sure that I received the best return as possible as a starting small business.
Date published: 2021-04-24
All TurboTax® Offerings Reviews - Page 2425
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Turbo Tax disappointment I've used Turbo Tax for many years. In 2021 I was disappointed with TT. I needed to purchase 2019 TT cd from Amazon to get key and download with help of Turbo tax. It was a very difficult process to download on MAC. I had been told be a TT customer service person that I can still e-file my 2019 but found out in the process of filing 2019 that I could not. I had to print and mail both Fed and State.
Date published: 2021-04-24
Rated 3 out of 5 by from Not as easy as usual The 2020 edition was harder to use than all the many years' past editions I've used. A lot of info wouldn't transfer from last year's records as it should have and had to be entered manually. The option to use the one-time-only "e-file State now" was confusing because it really wasn't an option; it was the only choice. It wasn't made clear that the choice to not e-file State could be made later. I usually breeze through TurboTax, which is why I continue to pay the outrageous price for it year after year. I was just aggravated with the program this year.
Date published: 2021-04-24
Rated 4 out of 5 by from Prices It's great and all, but they definitely raised their prices from last year. Probably going elsewhere to file next year so we don't pay through the nose for an online service.
Date published: 2021-04-24
Rated 5 out of 5 by from I love Turbo Tax Excellent source and easy to navigate. thank you very much
Date published: 2021-04-24
Rated 5 out of 5 by from free and easy free, free, free, free, free, free, free, free, free
Date published: 2021-04-24
Rated 5 out of 5 by from I love Turbo Tax I am so glad I have Turbo Tax to guide me through a stressful task
Date published: 2021-04-24
Rated 5 out of 5 by from Turbo Tax is great! Awesome and easy to use. Definitely will use it for my taxes next year.
Date published: 2021-04-24
Rated 5 out of 5 by from Easy in general One issue. Could not get a real person to answer a question about an mistake in transferring brokerage data. Otherwisw, easy as always.
Date published: 2021-04-24
Rated 5 out of 5 by from taxes I have been using turbotax for 8 years and I love it.
Date published: 2021-04-24
Rated 5 out of 5 by from Turbotax was Great This is my 4th year filing with Turbo Tax. The first 3 years were fine and this year I decided to have an expert file for me. Linda was great. She was extremely helpful and made sure that I received the best return as possible as a starting small business.
Date published: 2021-04-24
All TurboTax® Offerings Reviews - Page 2425