TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Very Easy Very easy to fill in the information. Good explanations offered when needed.
Date published: 2021-04-24
Rated 4 out of 5 by from Worked well this time John was extremely helpful and knowledgable. Where did you find this guy!!
Date published: 2021-04-24
Rated 5 out of 5 by from Ask for Jarrett I mentioned earlier Jarrett was absolutely amazing somewhere I messed up filing my taxes on my own swear I owed roughly $5,000 Jarrett was able to correct my mistakes ensuring I received a full refund
Date published: 2021-04-24
Rated 5 out of 5 by from Turbo tax I have used Turbo Tax for years now. Last year I needed the gross income number from 2018 but could not locate that number, because I could locate my 2018 return. I must have used my other email address, I will start looking for 2018 again on your site because I never filed taxes last year but I did pay!
Date published: 2021-04-24
Rated 5 out of 5 by from Easy turbo tax! Very easy to navigate. Well laid out to figure out any issues.
Date published: 2021-04-24
Rated 5 out of 5 by from TurboTax is Awesome! This is my 5th year using Turbo Tax, in which i fine software easy to understand and navigate. And there's always the chat line there to assist if needed.
Date published: 2021-04-24
Rated 4 out of 5 by from Very helpful TurboTax is very helpful. I use it every year and appreciate that it can transfer info from the prior year.
Date published: 2021-04-24
Rated 5 out of 5 by from Almost Perfect Most everything is great. We've used turbo tax for several year and love it. Only one thing I would like to see is the font color in a lot of screens is to dim. I can read it but it isn't bright, it's kind of a faded gray.
Date published: 2021-04-24
Rated 4 out of 5 by from Turbo tax I used the live help once it was average but I didn't need a lot of help. I used the information boxes to answer most of my questions.
Date published: 2021-04-24
Rated 2 out of 5 by from Turbo Tax's Password to Protect Tax Returns I finally tried to use the Password to protect my tax return. However, when I try to save my tax return, update my tax return, or electronically file my tax return I need to deal with the issues related to passwords before I can take any action. Turbo Tax does not provide instructions to unlock the tax return even though they encourage you to use the passwords.
Date published: 2021-04-24
All TurboTax® Offerings Reviews - Page 2421
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Very Easy Very easy to fill in the information. Good explanations offered when needed.
Date published: 2021-04-24
Rated 4 out of 5 by from Worked well this time John was extremely helpful and knowledgable. Where did you find this guy!!
Date published: 2021-04-24
Rated 5 out of 5 by from Ask for Jarrett I mentioned earlier Jarrett was absolutely amazing somewhere I messed up filing my taxes on my own swear I owed roughly $5,000 Jarrett was able to correct my mistakes ensuring I received a full refund
Date published: 2021-04-24
Rated 5 out of 5 by from Turbo tax I have used Turbo Tax for years now. Last year I needed the gross income number from 2018 but could not locate that number, because I could locate my 2018 return. I must have used my other email address, I will start looking for 2018 again on your site because I never filed taxes last year but I did pay!
Date published: 2021-04-24
Rated 5 out of 5 by from Easy turbo tax! Very easy to navigate. Well laid out to figure out any issues.
Date published: 2021-04-24
Rated 5 out of 5 by from TurboTax is Awesome! This is my 5th year using Turbo Tax, in which i fine software easy to understand and navigate. And there's always the chat line there to assist if needed.
Date published: 2021-04-24
Rated 4 out of 5 by from Very helpful TurboTax is very helpful. I use it every year and appreciate that it can transfer info from the prior year.
Date published: 2021-04-24
Rated 5 out of 5 by from Almost Perfect Most everything is great. We've used turbo tax for several year and love it. Only one thing I would like to see is the font color in a lot of screens is to dim. I can read it but it isn't bright, it's kind of a faded gray.
Date published: 2021-04-24
Rated 4 out of 5 by from Turbo tax I used the live help once it was average but I didn't need a lot of help. I used the information boxes to answer most of my questions.
Date published: 2021-04-24
Rated 2 out of 5 by from Turbo Tax's Password to Protect Tax Returns I finally tried to use the Password to protect my tax return. However, when I try to save my tax return, update my tax return, or electronically file my tax return I need to deal with the issues related to passwords before I can take any action. Turbo Tax does not provide instructions to unlock the tax return even though they encourage you to use the passwords.
Date published: 2021-04-24
All TurboTax® Offerings Reviews - Page 2421