TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 1 out of 5 by from supposed to be free Ive been using turbo tax for years and never had a problem this year they automatically upgraded me to turbo max when i did not select this option and when i tried to clear it snd start over it said i could not winded up paying over 100 dollars to do my own taxes for "free"
Date published: 2022-04-06
Rated 5 out of 5 by from TurboTax is the super Best. TurboTax is the best, and I have been using TurboTax for over 25 years for all Federal and State Taxes.
Date published: 2022-04-06
Rated 5 out of 5 by from TurboTax is worth it! We had a complicated 2021 and it was so great to just hand it off to an expert! So glad we did this.
Date published: 2022-04-06
Rated 3 out of 5 by from Why so tough this year Every year that I have used TurboTax, it has been intuitive and user-friendly. This time I had to redo my Federal and my State to get the deductions that I needed and that was after I went online (not TurboTax questions) to get answers on how to maneuver your system. This time you had to put in specific verbiage, or verbiage with commas and space (what's up with that), or look for language that looked like it meant one thing but actually meant something else. No Bueno! Since I was experienced and a little savy in taxes, I was able to get what I needed. However, if I were a first-time user of TurboTax, I probably wouldn’t have gotten my full refund. Let's go back to user friendly.
Date published: 2022-04-06
Rated 4 out of 5 by from TURBO TAX IS EASY AND AWSOME GIVES YOU ALL THE INFORMATION HINTS YOU NEED TO COMPLETE
Date published: 2022-04-06
Rated 5 out of 5 by from help was needed i hope i can receive my taxes and not get an error again. made so many mistakes. i will never file my taxes when im sleepy again
Date published: 2022-04-06
Rated 5 out of 5 by from Turbo Tax is AWESOME Not real familiar with tax return prep. Turbo tax makes it do able!!!
Date published: 2022-04-06
Rated 1 out of 5 by from Gave me same outcome no matter what I typed in The lady on the phone took the time but she didn’t know how to fix it either
Date published: 2022-04-06
Rated 5 out of 5 by from Love the service Quick, easy, and reliable. All questions answered timely.
Date published: 2022-04-06
Rated 5 out of 5 by from SO HELPFUL and WORTH IT Took a daunting task and made it so simple to understand. The real person (vs robot) being able to chat made it that much easier
Date published: 2022-04-06
All TurboTax® Offerings Reviews - Page 2419
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from supposed to be free Ive been using turbo tax for years and never had a problem this year they automatically upgraded me to turbo max when i did not select this option and when i tried to clear it snd start over it said i could not winded up paying over 100 dollars to do my own taxes for "free"
Date published: 2022-04-06
Rated 5 out of 5 by from TurboTax is the super Best. TurboTax is the best, and I have been using TurboTax for over 25 years for all Federal and State Taxes.
Date published: 2022-04-06
Rated 5 out of 5 by from TurboTax is worth it! We had a complicated 2021 and it was so great to just hand it off to an expert! So glad we did this.
Date published: 2022-04-06
Rated 3 out of 5 by from Why so tough this year Every year that I have used TurboTax, it has been intuitive and user-friendly. This time I had to redo my Federal and my State to get the deductions that I needed and that was after I went online (not TurboTax questions) to get answers on how to maneuver your system. This time you had to put in specific verbiage, or verbiage with commas and space (what's up with that), or look for language that looked like it meant one thing but actually meant something else. No Bueno! Since I was experienced and a little savy in taxes, I was able to get what I needed. However, if I were a first-time user of TurboTax, I probably wouldn’t have gotten my full refund. Let's go back to user friendly.
Date published: 2022-04-06
Rated 4 out of 5 by from TURBO TAX IS EASY AND AWSOME GIVES YOU ALL THE INFORMATION HINTS YOU NEED TO COMPLETE
Date published: 2022-04-06
Rated 5 out of 5 by from help was needed i hope i can receive my taxes and not get an error again. made so many mistakes. i will never file my taxes when im sleepy again
Date published: 2022-04-06
Rated 5 out of 5 by from Turbo Tax is AWESOME Not real familiar with tax return prep. Turbo tax makes it do able!!!
Date published: 2022-04-06
Rated 1 out of 5 by from Gave me same outcome no matter what I typed in The lady on the phone took the time but she didn’t know how to fix it either
Date published: 2022-04-06
Rated 5 out of 5 by from Love the service Quick, easy, and reliable. All questions answered timely.
Date published: 2022-04-06
Rated 5 out of 5 by from SO HELPFUL and WORTH IT Took a daunting task and made it so simple to understand. The real person (vs robot) being able to chat made it that much easier
Date published: 2022-04-06
All TurboTax® Offerings Reviews - Page 2419