TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
4Santa from
Lack of contact info for Turbo Tax on the site is
The Turbo Tax information collection process was amazing. However there is no way to contact Turbo Tax listed. HELP only provided assistance for 4 pre-selected questions. Live Assistance wanted $89 to talk with someone. So when I went to finish my filing there was no assistance to to get my code to file because the code was being forwarded to an incorrect partial email address. So my taxes were filed late although TT had them since 03/10/2023 Finally found contact info on Bing - and the Angel walked me through the necessary steps to file.
Date published: 2023-04-24
Rated 4 out of 5 by
Dallas Chic from
Seamless and Efficient
Owning a business and working a full-time job has its challenges when filing your taxes. Turbo-Tax made it effortless to include business expenses and losses, additionally including my taxes from employment.
Date published: 2023-04-24
Rated 5 out of 5 by
rondaandalat444 from
Helpful
Easy and helpful made it easy for me to file.i will continue to use Turbo tax ty
Date published: 2023-04-24
Rated 5 out of 5 by
null from
I love turbo tax
They r very helpful an gave me hope in filing my taxes
Date published: 2023-04-24
Rated 3 out of 5 by
bree63115joshmoney from
took to long to speak with rep.
not enough info on filing state taxes time, after filing federal.
Date published: 2023-04-24
Rated 5 out of 5 by
null from
Thank You!
Enjoyed the easy step-by-step walk through. We appreciate the service.
Date published: 2023-04-24
Rated 1 out of 5 by
SAFK from
Im frustrated
I used turbo tax this year and last and both times its been rejected. So I end up paper filing. I never got my return last year. I have tried talking to someone in support but you want to charge me more money. I dont think I will use this next year. The tears and frustration arent worth it. I will save a little more and have a CPA do it. Totally not worth the $129 I paid you for this.
Date published: 2023-04-24
Rated 5 out of 5 by
Desi71 from
Most Useful Software I've Ever Experienced!!
As a tax paying adult, there is no more productive suite of software.
Date published: 2023-04-24
Rated 5 out of 5 by
PS1970 from
Turbotax is wonderful and very easy to navigate
Navigation is smooth and every step is easy to understand and also has help questions along the way
Date published: 2023-04-24
Rated 5 out of 5 by
Shawna23 from
Awesome product!
It was simple, quick, and user friendly. I would recommend to friends ad family
All TurboTax® Offerings Reviews - Page 242
Date published: 2023-04-24
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
4Santa from
Lack of contact info for Turbo Tax on the site is
The Turbo Tax information collection process was amazing. However there is no way to contact Turbo Tax listed. HELP only provided assistance for 4 pre-selected questions. Live Assistance wanted $89 to talk with someone. So when I went to finish my filing there was no assistance to to get my code to file because the code was being forwarded to an incorrect partial email address. So my taxes were filed late although TT had them since 03/10/2023 Finally found contact info on Bing - and the Angel walked me through the necessary steps to file.
Date published: 2023-04-24
Rated 4 out of 5 by
Dallas Chic from
Seamless and Efficient
Owning a business and working a full-time job has its challenges when filing your taxes. Turbo-Tax made it effortless to include business expenses and losses, additionally including my taxes from employment.
Date published: 2023-04-24
Rated 5 out of 5 by
rondaandalat444 from
Helpful
Easy and helpful made it easy for me to file.i will continue to use Turbo tax ty
Date published: 2023-04-24
Rated 5 out of 5 by
null from
I love turbo tax
They r very helpful an gave me hope in filing my taxes
Date published: 2023-04-24
Rated 3 out of 5 by
bree63115joshmoney from
took to long to speak with rep.
not enough info on filing state taxes time, after filing federal.
Date published: 2023-04-24
Rated 5 out of 5 by
null from
Thank You!
Enjoyed the easy step-by-step walk through. We appreciate the service.
Date published: 2023-04-24
Rated 1 out of 5 by
SAFK from
Im frustrated
I used turbo tax this year and last and both times its been rejected. So I end up paper filing. I never got my return last year. I have tried talking to someone in support but you want to charge me more money. I dont think I will use this next year. The tears and frustration arent worth it. I will save a little more and have a CPA do it. Totally not worth the $129 I paid you for this.
Date published: 2023-04-24
Rated 5 out of 5 by
Desi71 from
Most Useful Software I've Ever Experienced!!
As a tax paying adult, there is no more productive suite of software.
Date published: 2023-04-24
Rated 5 out of 5 by
PS1970 from
Turbotax is wonderful and very easy to navigate
Navigation is smooth and every step is easy to understand and also has help questions along the way
Date published: 2023-04-24
Rated 5 out of 5 by
Shawna23 from
Awesome product!
It was simple, quick, and user friendly. I would recommend to friends ad family
All TurboTax® Offerings Reviews - Page 242
Date published: 2023-04-24