TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 1 out of 5 by from Lack of contact info for Turbo Tax on the site is The Turbo Tax information collection process was amazing. However there is no way to contact Turbo Tax listed. HELP only provided assistance for 4 pre-selected questions. Live Assistance wanted $89 to talk with someone. So when I went to finish my filing there was no assistance to to get my code to file because the code was being forwarded to an incorrect partial email address. So my taxes were filed late although TT had them since 03/10/2023 Finally found contact info on Bing - and the Angel walked me through the necessary steps to file.
Date published: 2023-04-24
Rated 4 out of 5 by from Seamless and Efficient Owning a business and working a full-time job has its challenges when filing your taxes. Turbo-Tax made it effortless to include business expenses and losses, additionally including my taxes from employment.
Date published: 2023-04-24
Rated 5 out of 5 by from Helpful Easy and helpful made it easy for me to file.i will continue to use Turbo tax ty
Date published: 2023-04-24
Rated 5 out of 5 by from I love turbo tax They r very helpful an gave me hope in filing my taxes
Date published: 2023-04-24
Rated 3 out of 5 by from took to long to speak with rep. not enough info on filing state taxes time, after filing federal.
Date published: 2023-04-24
Rated 5 out of 5 by from Thank You! Enjoyed the easy step-by-step walk through. We appreciate the service.
Date published: 2023-04-24
Rated 1 out of 5 by from Im frustrated I used turbo tax this year and last and both times its been rejected. So I end up paper filing. I never got my return last year. I have tried talking to someone in support but you want to charge me more money. I dont think I will use this next year. The tears and frustration arent worth it. I will save a little more and have a CPA do it. Totally not worth the $129 I paid you for this.
Date published: 2023-04-24
Rated 5 out of 5 by from Most Useful Software I've Ever Experienced!! As a tax paying adult, there is no more productive suite of software.
Date published: 2023-04-24
Rated 5 out of 5 by from Turbotax is wonderful and very easy to navigate Navigation is smooth and every step is easy to understand and also has help questions along the way
Date published: 2023-04-24
Rated 5 out of 5 by from Awesome product! It was simple, quick, and user friendly. I would recommend to friends ad family
Date published: 2023-04-24
All TurboTax® Offerings Reviews - Page 242
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Lack of contact info for Turbo Tax on the site is The Turbo Tax information collection process was amazing. However there is no way to contact Turbo Tax listed. HELP only provided assistance for 4 pre-selected questions. Live Assistance wanted $89 to talk with someone. So when I went to finish my filing there was no assistance to to get my code to file because the code was being forwarded to an incorrect partial email address. So my taxes were filed late although TT had them since 03/10/2023 Finally found contact info on Bing - and the Angel walked me through the necessary steps to file.
Date published: 2023-04-24
Rated 4 out of 5 by from Seamless and Efficient Owning a business and working a full-time job has its challenges when filing your taxes. Turbo-Tax made it effortless to include business expenses and losses, additionally including my taxes from employment.
Date published: 2023-04-24
Rated 5 out of 5 by from Helpful Easy and helpful made it easy for me to file.i will continue to use Turbo tax ty
Date published: 2023-04-24
Rated 5 out of 5 by from I love turbo tax They r very helpful an gave me hope in filing my taxes
Date published: 2023-04-24
Rated 3 out of 5 by from took to long to speak with rep. not enough info on filing state taxes time, after filing federal.
Date published: 2023-04-24
Rated 5 out of 5 by from Thank You! Enjoyed the easy step-by-step walk through. We appreciate the service.
Date published: 2023-04-24
Rated 1 out of 5 by from Im frustrated I used turbo tax this year and last and both times its been rejected. So I end up paper filing. I never got my return last year. I have tried talking to someone in support but you want to charge me more money. I dont think I will use this next year. The tears and frustration arent worth it. I will save a little more and have a CPA do it. Totally not worth the $129 I paid you for this.
Date published: 2023-04-24
Rated 5 out of 5 by from Most Useful Software I've Ever Experienced!! As a tax paying adult, there is no more productive suite of software.
Date published: 2023-04-24
Rated 5 out of 5 by from Turbotax is wonderful and very easy to navigate Navigation is smooth and every step is easy to understand and also has help questions along the way
Date published: 2023-04-24
Rated 5 out of 5 by from Awesome product! It was simple, quick, and user friendly. I would recommend to friends ad family
Date published: 2023-04-24
All TurboTax® Offerings Reviews - Page 242