TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from TurboTax was helpful and Expert's help Having a stroke, TurboTax with Pat's help was really easy. Pat was patient with me, friendly, and got all the work done faster than I thought it would take.
Date published: 2022-04-09
Rated 4 out of 5 by from Turbo Tax Rep is Awesome Teresa was awesome, she help me work out things that I didn't know where to begin. TBH, I thought I would owe a lot more, but after seeing my taxes it blew my mind that it was only way less than I could've imagine.
Date published: 2022-04-09
Rated 5 out of 5 by from I love Turbotax I have used Turbotax for years. It is convenient and costs less than having it done elsewhere. The program is quite user friendly and is easy to use.
Date published: 2022-04-09
Rated 5 out of 5 by from So easy, so quick! We love TurboTax, and have used it for many years. Easy to navigate, and uses language that the standard person can understand.
Date published: 2022-04-09
Rated 5 out of 5 by from Twenty Year Plus User Turbo Tax is great, I have been a user for over twenty years. The ease of use does not disappoint. I highly recommend it, because it is easy to use for anyone, you don't need to be a tax expert.
Date published: 2022-04-09
Rated 1 out of 5 by from H&R??? Headache, troubles, troubles, troubles. i will be inquiring with h&r next time
Date published: 2022-04-09
Rated 1 out of 5 by from Pricing and time matter I felt like I was overcharged for this service. I started my taxes with TurboTax in the middle of March and 3-4 weeks later it’s now being filed. I don’t feel like a customer that was treated fairly at all. I was offered a service that was $452. This was my first time using turbo because my girlfriend recommended I used it base on the process being painless and fast, not to mention her paying $0. I tried to get in contact with Matthew for about 3 weeks on a call and I wasn’t able to get that. So I paid nearly $500 for someone to not give me a call? Even when my schedule was sent to him and he said that he would call me. I didn’t receive that call back. All of that just to ask a few questions? From the very moment I chatted with the first representative something felt off and I should of followed my gut. Im beyond unhappy with this whole process and never experience this type of service before.
Date published: 2022-04-09
Rated 5 out of 5 by from turbotax Experts were great help when I did not know what I needed to do and took their time (more then and hour to be exact) so that I filed my taxes correctly.
Date published: 2022-04-09
Rated 5 out of 5 by from i have been using turbo for 20 years just great so simple once you have used it several years twenty years for me
Date published: 2022-04-09
Rated 5 out of 5 by from Eric from TurboTax LiveChat was great He went straight to the issue I was having. He knew almost instantly what I had overlooked and explained exactly what I needed to do.
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 2410
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax was helpful and Expert's help Having a stroke, TurboTax with Pat's help was really easy. Pat was patient with me, friendly, and got all the work done faster than I thought it would take.
Date published: 2022-04-09
Rated 4 out of 5 by from Turbo Tax Rep is Awesome Teresa was awesome, she help me work out things that I didn't know where to begin. TBH, I thought I would owe a lot more, but after seeing my taxes it blew my mind that it was only way less than I could've imagine.
Date published: 2022-04-09
Rated 5 out of 5 by from I love Turbotax I have used Turbotax for years. It is convenient and costs less than having it done elsewhere. The program is quite user friendly and is easy to use.
Date published: 2022-04-09
Rated 5 out of 5 by from So easy, so quick! We love TurboTax, and have used it for many years. Easy to navigate, and uses language that the standard person can understand.
Date published: 2022-04-09
Rated 5 out of 5 by from Twenty Year Plus User Turbo Tax is great, I have been a user for over twenty years. The ease of use does not disappoint. I highly recommend it, because it is easy to use for anyone, you don't need to be a tax expert.
Date published: 2022-04-09
Rated 1 out of 5 by from H&R??? Headache, troubles, troubles, troubles. i will be inquiring with h&r next time
Date published: 2022-04-09
Rated 1 out of 5 by from Pricing and time matter I felt like I was overcharged for this service. I started my taxes with TurboTax in the middle of March and 3-4 weeks later it’s now being filed. I don’t feel like a customer that was treated fairly at all. I was offered a service that was $452. This was my first time using turbo because my girlfriend recommended I used it base on the process being painless and fast, not to mention her paying $0. I tried to get in contact with Matthew for about 3 weeks on a call and I wasn’t able to get that. So I paid nearly $500 for someone to not give me a call? Even when my schedule was sent to him and he said that he would call me. I didn’t receive that call back. All of that just to ask a few questions? From the very moment I chatted with the first representative something felt off and I should of followed my gut. Im beyond unhappy with this whole process and never experience this type of service before.
Date published: 2022-04-09
Rated 5 out of 5 by from turbotax Experts were great help when I did not know what I needed to do and took their time (more then and hour to be exact) so that I filed my taxes correctly.
Date published: 2022-04-09
Rated 5 out of 5 by from i have been using turbo for 20 years just great so simple once you have used it several years twenty years for me
Date published: 2022-04-09
Rated 5 out of 5 by from Eric from TurboTax LiveChat was great He went straight to the issue I was having. He knew almost instantly what I had overlooked and explained exactly what I needed to do.
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 2410