TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Turbo Tax was amazing!!! The online self service was great. It walks you through each step completely, you cannot make a mistake.
Date published: 2023-04-16
Rated 5 out of 5 by from Great Tax Prep Software The software is intuitive and comprehensive. Makes an unpleasant necessity bearable.
Date published: 2023-04-16
Rated 4 out of 5 by from all is great except - see review still a laborious process to enter non earned income from a 1099-misc
Date published: 2023-04-16
Rated 5 out of 5 by from great service easy to use and very intutive my return was completed very efficiently
Date published: 2023-04-16
Rated 5 out of 5 by from Great and Helpful program Once we had the materials and information handy, Turbo Tax guided us through the entry expediently and clearly.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is great I have used this program for the last 7 years and it always helps and reminds me of the correct input for income and deductions. I can always depend on 2 to 3 hours to complete my return.
Date published: 2023-04-16
Rated 5 out of 5 by from Saved my bacon !!! i've used TurboTax online for years. This year, I had made an error on the schedule for sale of a primary residence that was going to cost me $14k in capital gains tax that I knew from the code I should not owe. The on-line adviser helped me identify and resolve that error with efficiency and professionalism. Very grateful for this service!!
Date published: 2023-04-16
Rated 2 out of 5 by from Too Complicated in comparison to previous years. Not as easy to use as previous Turbo-Tax versions.
Date published: 2023-04-16
Rated 3 out of 5 by from Getting less streamlined every year It's getting super frustrating the added steps of entering stuff that Intuit already knows, I can believe this is by design.. Some examples... manually having to type in my w2 vs importing from ADP, not remembering what refund payment i got from the gov last year, not remembering any AMT type info from prior years, reentering and re-logging in all my credit card and account info when filing. Super frustrating that they say it's included and yet there's another fee.
Date published: 2023-04-16
Rated 1 out of 5 by from Hidden fees It says FREE Federal e-file and $25 per state. How insulting that my $59 refund is not big enough to cover the fees. Mind you, we bought the desktop version. After hours of work, they want $45 to buy the program (AGAIN) plus the $25 for the state. What a waste. I'd rather pay a professional than pay Turbo Tax another nickle.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2409
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax was amazing!!! The online self service was great. It walks you through each step completely, you cannot make a mistake.
Date published: 2023-04-16
Rated 5 out of 5 by from Great Tax Prep Software The software is intuitive and comprehensive. Makes an unpleasant necessity bearable.
Date published: 2023-04-16
Rated 4 out of 5 by from all is great except - see review still a laborious process to enter non earned income from a 1099-misc
Date published: 2023-04-16
Rated 5 out of 5 by from great service easy to use and very intutive my return was completed very efficiently
Date published: 2023-04-16
Rated 5 out of 5 by from Great and Helpful program Once we had the materials and information handy, Turbo Tax guided us through the entry expediently and clearly.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is great I have used this program for the last 7 years and it always helps and reminds me of the correct input for income and deductions. I can always depend on 2 to 3 hours to complete my return.
Date published: 2023-04-16
Rated 5 out of 5 by from Saved my bacon !!! i've used TurboTax online for years. This year, I had made an error on the schedule for sale of a primary residence that was going to cost me $14k in capital gains tax that I knew from the code I should not owe. The on-line adviser helped me identify and resolve that error with efficiency and professionalism. Very grateful for this service!!
Date published: 2023-04-16
Rated 2 out of 5 by from Too Complicated in comparison to previous years. Not as easy to use as previous Turbo-Tax versions.
Date published: 2023-04-16
Rated 3 out of 5 by from Getting less streamlined every year It's getting super frustrating the added steps of entering stuff that Intuit already knows, I can believe this is by design.. Some examples... manually having to type in my w2 vs importing from ADP, not remembering what refund payment i got from the gov last year, not remembering any AMT type info from prior years, reentering and re-logging in all my credit card and account info when filing. Super frustrating that they say it's included and yet there's another fee.
Date published: 2023-04-16
Rated 1 out of 5 by from Hidden fees It says FREE Federal e-file and $25 per state. How insulting that my $59 refund is not big enough to cover the fees. Mind you, we bought the desktop version. After hours of work, they want $45 to buy the program (AGAIN) plus the $25 for the state. What a waste. I'd rather pay a professional than pay Turbo Tax another nickle.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2409