TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

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America’s #1 tax prep provider.

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Rated 5 out of 5 by from TurboTax is Easy to Use Great experience and took very little time. Will be using again.
Date published: 2023-03-04
Rated 5 out of 5 by from easy easy, fast with helpful instant friendly customer service
Date published: 2023-03-04
Rated 2 out of 5 by from Turbo filing The experience was ok. I think the charges are too high being that you actually do all the work.
Date published: 2023-03-04
Rated 3 out of 5 by from 1120 Return and State Return I have been a long time Turbotax user for my, as well as friends and family, 1040 returns. I decided for the first time to try Turbotax for business for a couple business ventures that needed filing. I was disappointed in the process for two primary reasons: 1) after spending "more than the benefits received in cost" for the software itself, after spending the entire time to prepare, including a call or two to the Turbotax help desk, that could not answer my 1 question, I was unable to efile due to the business activity code error message (odd how the accounting business code was not an acceptable code to efile). Then, Turbotax wanted an additional $55 to file state, which for Texas can be filed for free in 10 minutes online. So, I ended up having to print and mail my 1120 and efile my Texas Franchise return, which is exactly what I did in the past, without the cost. I will go back to the old, manual way in the future due to the lack of any read advantage vs the cost of using Turbotax.
Date published: 2023-03-04
Rated 4 out of 5 by from Great experience It was reassuring to get help from a live expert and Donata made it easy,
Date published: 2023-03-04
Rated 3 out of 5 by from Okay It was a little harder this year than past years. Hopefully next year will be much better.
Date published: 2023-03-04
Rated 5 out of 5 by from TT makes it easy TT makes it so easy to file our taxes. We have been using it for 6 years now and have no complaints so far. I love that it keeps all of our information from previous years and helps to not forget anything!
Date published: 2023-03-04
Rated 5 out of 5 by from Turbo Your are great. Thank you very much for providing this program
Date published: 2023-03-04
Rated 5 out of 5 by from AWESOME Gran professional y con mucho conocimiento y de mucha ayuda.
Date published: 2023-03-04
Rated 4 out of 5 by from A little confusing I did not like all the exclamation marks when I chose to enter my on data on income.
Date published: 2023-03-04
All TurboTax® Offerings Reviews - Page 2409
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is Easy to Use Great experience and took very little time. Will be using again.
Date published: 2023-03-04
Rated 5 out of 5 by from easy easy, fast with helpful instant friendly customer service
Date published: 2023-03-04
Rated 2 out of 5 by from Turbo filing The experience was ok. I think the charges are too high being that you actually do all the work.
Date published: 2023-03-04
Rated 3 out of 5 by from 1120 Return and State Return I have been a long time Turbotax user for my, as well as friends and family, 1040 returns. I decided for the first time to try Turbotax for business for a couple business ventures that needed filing. I was disappointed in the process for two primary reasons: 1) after spending "more than the benefits received in cost" for the software itself, after spending the entire time to prepare, including a call or two to the Turbotax help desk, that could not answer my 1 question, I was unable to efile due to the business activity code error message (odd how the accounting business code was not an acceptable code to efile). Then, Turbotax wanted an additional $55 to file state, which for Texas can be filed for free in 10 minutes online. So, I ended up having to print and mail my 1120 and efile my Texas Franchise return, which is exactly what I did in the past, without the cost. I will go back to the old, manual way in the future due to the lack of any read advantage vs the cost of using Turbotax.
Date published: 2023-03-04
Rated 4 out of 5 by from Great experience It was reassuring to get help from a live expert and Donata made it easy,
Date published: 2023-03-04
Rated 3 out of 5 by from Okay It was a little harder this year than past years. Hopefully next year will be much better.
Date published: 2023-03-04
Rated 5 out of 5 by from TT makes it easy TT makes it so easy to file our taxes. We have been using it for 6 years now and have no complaints so far. I love that it keeps all of our information from previous years and helps to not forget anything!
Date published: 2023-03-04
Rated 5 out of 5 by from Turbo Your are great. Thank you very much for providing this program
Date published: 2023-03-04
Rated 5 out of 5 by from AWESOME Gran professional y con mucho conocimiento y de mucha ayuda.
Date published: 2023-03-04
Rated 4 out of 5 by from A little confusing I did not like all the exclamation marks when I chose to enter my on data on income.
Date published: 2023-03-04
All TurboTax® Offerings Reviews - Page 2409