TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Soooo butter My brother in law suggested it and I love the man even more now
Date published: 2021-04-24
Rated 5 out of 5 by from Old user Been using TurboTax for years. Still great. Integrations with investments is a game changer.
Date published: 2021-04-24
Rated 4 out of 5 by from State Tax Modules are to expensive. State Tax Modules are to expensive. They should be less expensive.
Date published: 2021-04-24
Rated 4 out of 5 by from Quite useful but with a few issues Importing 1099-INT or 1099-DIV forms can sometimes delete previous entries Removing forms is not obvious but live tax advice had a good tip which solved the issue
Date published: 2021-04-24
Rated 2 out of 5 by from Too many bugs!! Very disappointed I used the help forums and they were not helpful. I understand that there were many tax law changes that were late. I ended up having to calculate and enter directly on the worksheets because the questions for 401 K withdrawal due to Covid were doubled. It kept changing the amount and making the whole amount taxable if I answered both sets. Additionally, the transfer to Colorado state did not enter the exclusion correctly and I have zero confidence I will not be getting an audit notice or additional tax due. This last year was hard enough and your company did not live up to its history of being one to count on in tough times.
Date published: 2021-04-24
Rated 5 out of 5 by from deluxe easy to use great assistance helps yp ou wall through all the steps
Date published: 2021-04-24
Rated 5 out of 5 by from Fantastic - easy to use and understand Love the step by step format. Easy to understand what information is needed and where to find it.
Date published: 2021-04-24
Rated 4 out of 5 by from Dependable and Thorough Mostly pleased with program assistance online and by phone. A strange glitch in one area caused me to experience an extra long wait for an answer to my entry on the tax form.
Date published: 2021-04-24
Rated 3 out of 5 by from Printing is a pain Why should I have to download Adobe or preview my printed copy before printing?
Date published: 2021-04-24
Rated 3 out of 5 by from Turbo tax would not load to a new computer tried putting this on my new laptop but it would not accept the License code and this is a known issue where it ask you every time you try to log in. I had to pull out my old computer for the software to work. No way to return or switch to online turbo tax and no assistance from support. I reached out with zero response
Date published: 2021-04-24
All TurboTax® Offerings Reviews - Page 2406
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Soooo butter My brother in law suggested it and I love the man even more now
Date published: 2021-04-24
Rated 5 out of 5 by from Old user Been using TurboTax for years. Still great. Integrations with investments is a game changer.
Date published: 2021-04-24
Rated 4 out of 5 by from State Tax Modules are to expensive. State Tax Modules are to expensive. They should be less expensive.
Date published: 2021-04-24
Rated 4 out of 5 by from Quite useful but with a few issues Importing 1099-INT or 1099-DIV forms can sometimes delete previous entries Removing forms is not obvious but live tax advice had a good tip which solved the issue
Date published: 2021-04-24
Rated 2 out of 5 by from Too many bugs!! Very disappointed I used the help forums and they were not helpful. I understand that there were many tax law changes that were late. I ended up having to calculate and enter directly on the worksheets because the questions for 401 K withdrawal due to Covid were doubled. It kept changing the amount and making the whole amount taxable if I answered both sets. Additionally, the transfer to Colorado state did not enter the exclusion correctly and I have zero confidence I will not be getting an audit notice or additional tax due. This last year was hard enough and your company did not live up to its history of being one to count on in tough times.
Date published: 2021-04-24
Rated 5 out of 5 by from deluxe easy to use great assistance helps yp ou wall through all the steps
Date published: 2021-04-24
Rated 5 out of 5 by from Fantastic - easy to use and understand Love the step by step format. Easy to understand what information is needed and where to find it.
Date published: 2021-04-24
Rated 4 out of 5 by from Dependable and Thorough Mostly pleased with program assistance online and by phone. A strange glitch in one area caused me to experience an extra long wait for an answer to my entry on the tax form.
Date published: 2021-04-24
Rated 3 out of 5 by from Printing is a pain Why should I have to download Adobe or preview my printed copy before printing?
Date published: 2021-04-24
Rated 3 out of 5 by from Turbo tax would not load to a new computer tried putting this on my new laptop but it would not accept the License code and this is a known issue where it ask you every time you try to log in. I had to pull out my old computer for the software to work. No way to return or switch to online turbo tax and no assistance from support. I reached out with zero response
Date published: 2021-04-24
All TurboTax® Offerings Reviews - Page 2406