TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 1 out of 5 by from Was helped by 3 representatives and still not sure Hello, there were a few user experience inconveniences with the software itself. Endless loops of correcting my forms and the information not saving got me in contact with the first representative from Turbo Tax. She helped me get through my section but when it came to filing, I ended up filling out a bunch more forms (and being asked to pay for a TurboTax upgrade) that ultimately didn't result in more of a refund. The software charged me twice for the same filing, which is really frustrating, I'm not really confident in my filing and I'm hoping it doesn't result in consequences for me down the line.
Date published: 2022-04-07
Rated 5 out of 5 by from Turbo Tax I've used Turbo Tax the last 8 years. The service is user friendly, super easy to use and I never stress about doing my taxes. My bank offers a discount to use the service through online banking. I never thought it made a difference until this year, when my friend told me how much she paid to file a simple tax return, this well known tax preparer even sent her a $25 off coupon and she ended up paying $50 more in fees than I did!
Date published: 2022-04-07
Rated 4 out of 5 by from Would recommend it to friends and family members. The product was easier to understand this year and I didn't need to contact a consultant with a problem. The explanations included (see more information) was informative.
Date published: 2022-04-07
Rated 5 out of 5 by from Turbo Tax is the best! Woot! Filing our taxes was quick and easy. We love turbotax.
Date published: 2022-04-07
Rated 3 out of 5 by from Annoying and frustrating When going back to a section or coming back to a session, have to address previously answered questions again … and again. Of course, you already know that.
Date published: 2022-04-07
Rated 4 out of 5 by from use Turbotax 2021 some area is complex . you can't automatics input ,
Date published: 2022-04-07
Rated 4 out of 5 by from Turbo Tax is great and simple Was super simple and help you along the way if you have any questions .
Date published: 2022-04-07
Rated 5 out of 5 by from Awesome Very helpful, timely, available.....................
Date published: 2022-04-07
Rated 4 out of 5 by from Good This was helpful and faster than doing it by hand. I'm pleased.
Date published: 2022-04-07
Rated 4 out of 5 by from it's ok good until you get to intuit (the end, for ordering next year's product) then an old obsolete email address populates the my email field and I can't escape or exit anything.
Date published: 2022-04-07
All TurboTax® Offerings Reviews - Page 2406
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Was helped by 3 representatives and still not sure Hello, there were a few user experience inconveniences with the software itself. Endless loops of correcting my forms and the information not saving got me in contact with the first representative from Turbo Tax. She helped me get through my section but when it came to filing, I ended up filling out a bunch more forms (and being asked to pay for a TurboTax upgrade) that ultimately didn't result in more of a refund. The software charged me twice for the same filing, which is really frustrating, I'm not really confident in my filing and I'm hoping it doesn't result in consequences for me down the line.
Date published: 2022-04-07
Rated 5 out of 5 by from Turbo Tax I've used Turbo Tax the last 8 years. The service is user friendly, super easy to use and I never stress about doing my taxes. My bank offers a discount to use the service through online banking. I never thought it made a difference until this year, when my friend told me how much she paid to file a simple tax return, this well known tax preparer even sent her a $25 off coupon and she ended up paying $50 more in fees than I did!
Date published: 2022-04-07
Rated 4 out of 5 by from Would recommend it to friends and family members. The product was easier to understand this year and I didn't need to contact a consultant with a problem. The explanations included (see more information) was informative.
Date published: 2022-04-07
Rated 5 out of 5 by from Turbo Tax is the best! Woot! Filing our taxes was quick and easy. We love turbotax.
Date published: 2022-04-07
Rated 3 out of 5 by from Annoying and frustrating When going back to a section or coming back to a session, have to address previously answered questions again … and again. Of course, you already know that.
Date published: 2022-04-07
Rated 4 out of 5 by from use Turbotax 2021 some area is complex . you can't automatics input ,
Date published: 2022-04-07
Rated 4 out of 5 by from Turbo Tax is great and simple Was super simple and help you along the way if you have any questions .
Date published: 2022-04-07
Rated 5 out of 5 by from Awesome Very helpful, timely, available.....................
Date published: 2022-04-07
Rated 4 out of 5 by from Good This was helpful and faster than doing it by hand. I'm pleased.
Date published: 2022-04-07
Rated 4 out of 5 by from it's ok good until you get to intuit (the end, for ordering next year's product) then an old obsolete email address populates the my email field and I can't escape or exit anything.
Date published: 2022-04-07
All TurboTax® Offerings Reviews - Page 2406