TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

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Rated 5 out of 5 by from SO EASY GAVE STEP BY STEP EXPLANATIONS. EASY TO FOLLOW & E-FILE
Date published: 2022-04-10
Rated 3 out of 5 by from More complicated than prior years Since problems arose it would have been helpful to have a number to call. It was not always possible to give a yes/no answer to certain questions and we had to keep backing up to figure out why there were errors. Also our info did not carry over from last year.
Date published: 2022-04-10
Rated 5 out of 5 by from I have been using TurboTax for about 25 years Tax experts are very knowledgeable courteous and super patient.
Date published: 2022-04-10
Rated 4 out of 5 by from NY State Tax processing 1099R 14a Errors I had several 14a errors to fix the processing of 1099R's for NY State during review processing. The error occurs because box 16 is blank.
Date published: 2022-04-10
Rated 4 out of 5 by from Easy to use method. Thorough explanation of all of the steps in filing the return.
Date published: 2022-04-10
Rated 5 out of 5 by from TurboTax is awesom I have been using TurboTax for five years and have never had any issues. I plan to continue using them.
Date published: 2022-04-10
Rated 4 out of 5 by from Good but could be better Does the trick, but some things could be improved. I have to go back to my previous year to find some data, it fails e-file rather than warning me upfront I need to update, I need to enter all my drivers license info again every year (Maybe that information protection)
Date published: 2022-04-10
Rated 4 out of 5 by from Still good but slipping I've been using Turbotax for 30 years and this was the first year I had to call support. After several phone calls and 3-4 hours the problem was found. The problem is that the online version is only good for a single use. I bought the upgrade that I didn't need, believing I could use it for a more complex tax return later. No so and it caused a hugh waste of my time. Had I known going in that the online version was a single user only, I would have bought the program at a store as usual.
Date published: 2022-04-10
Rated 1 out of 5 by from Deception I wanted to use the TurboTax free version since I am a student and short on cash and have very simple taxes, but it was not even an option for me to choose. I was forced into choosing TurboTax deluxe for $55 or upgrade to an even more expensive version.
Date published: 2022-04-10
Rated 5 out of 5 by from It's Good I liked it. I liked it a lot. Filing taxes has never been more fun!
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 2402
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from SO EASY GAVE STEP BY STEP EXPLANATIONS. EASY TO FOLLOW & E-FILE
Date published: 2022-04-10
Rated 3 out of 5 by from More complicated than prior years Since problems arose it would have been helpful to have a number to call. It was not always possible to give a yes/no answer to certain questions and we had to keep backing up to figure out why there were errors. Also our info did not carry over from last year.
Date published: 2022-04-10
Rated 5 out of 5 by from I have been using TurboTax for about 25 years Tax experts are very knowledgeable courteous and super patient.
Date published: 2022-04-10
Rated 4 out of 5 by from NY State Tax processing 1099R 14a Errors I had several 14a errors to fix the processing of 1099R's for NY State during review processing. The error occurs because box 16 is blank.
Date published: 2022-04-10
Rated 4 out of 5 by from Easy to use method. Thorough explanation of all of the steps in filing the return.
Date published: 2022-04-10
Rated 5 out of 5 by from TurboTax is awesom I have been using TurboTax for five years and have never had any issues. I plan to continue using them.
Date published: 2022-04-10
Rated 4 out of 5 by from Good but could be better Does the trick, but some things could be improved. I have to go back to my previous year to find some data, it fails e-file rather than warning me upfront I need to update, I need to enter all my drivers license info again every year (Maybe that information protection)
Date published: 2022-04-10
Rated 4 out of 5 by from Still good but slipping I've been using Turbotax for 30 years and this was the first year I had to call support. After several phone calls and 3-4 hours the problem was found. The problem is that the online version is only good for a single use. I bought the upgrade that I didn't need, believing I could use it for a more complex tax return later. No so and it caused a hugh waste of my time. Had I known going in that the online version was a single user only, I would have bought the program at a store as usual.
Date published: 2022-04-10
Rated 1 out of 5 by from Deception I wanted to use the TurboTax free version since I am a student and short on cash and have very simple taxes, but it was not even an option for me to choose. I was forced into choosing TurboTax deluxe for $55 or upgrade to an even more expensive version.
Date published: 2022-04-10
Rated 5 out of 5 by from It's Good I liked it. I liked it a lot. Filing taxes has never been more fun!
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 2402