TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax makes it easy to file your taxes This is my third time if not mistaken doing my taxes with Turbotax. It sort of gives you independence when you complete it yourself and don't have to pay or rely on someone else to do it for you.
Date published: 2022-04-07
Rated 5 out of 5 by from Good experience I made a mistake in typing my form. The Turbo representative found the error. She was easy to work with.
Date published: 2022-04-07
Rated 1 out of 5 by from Beyond disappointed We have used turbo tax for years now and this is the second year we had used turbo tax live full service. Worst mistake we have made. This year the expert I had missed $38k in income and it went through QC and they missed it too. I was basically told it was my fault that I uploaded documents together… this was a professional who had 25 years experience?! We almost filed and would’ve had a mess on our hands if I hadn’t caught that massive error. A few issues with Him like this and I wasn't comfortable paying the amount I was told when I had found the errors in our return… that’s turbo tax experts job. Not worth the stress it caused me. Also virtually impossible to get in contact with anyone besides the tax expert..
Date published: 2022-04-07
Rated 5 out of 5 by from Great Product Simple questionnaire to follow in filing your tax.
Date published: 2022-04-07
Rated 5 out of 5 by from Turbo tax was great! Very professional, prompt in preparation and answering questions.
Date published: 2022-04-07
Rated 5 out of 5 by from TurboTax Live help is Awesome! I had concerns this year with my returns and my tax professional answered my questions honestly, and in a couple of days she had it done and was thorough. Communication was swift and reached out to me to keep me updated!
Date published: 2022-04-07
Rated 5 out of 5 by from Helpful and quick response times Helpful tax experts that were able to answer questions I was unsure on.
Date published: 2022-04-07
Rated 5 out of 5 by from Taxes Made East Using TurboTax as easy and my professional, Scott, did a great job but this review is already tiresome.
Date published: 2022-04-07
Rated 5 out of 5 by from SHUNA THIS PERSON DOES KNOW HERE JOB WAS VERRY HELPFUL , I WISH TO THANK FOR ALL THE HELP, 5 STARS +
Date published: 2022-04-07
Rated 4 out of 5 by from Very easy to use I am a first time user and easily imported the required 1099 forms. I worked my way through all the questions, but when I got to the end, I had a question about the 3rd stimulus. I had a chat with one expert that did not go so well, so I switched to another via the phone. The was much better, and in the future I will always use the phone system. The problem with the first expert was not just the person, but also me as a first-time user and a not particularly computer-savvy person.
Date published: 2022-04-07
All TurboTax® Offerings Reviews - Page 2400
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax makes it easy to file your taxes This is my third time if not mistaken doing my taxes with Turbotax. It sort of gives you independence when you complete it yourself and don't have to pay or rely on someone else to do it for you.
Date published: 2022-04-07
Rated 5 out of 5 by from Good experience I made a mistake in typing my form. The Turbo representative found the error. She was easy to work with.
Date published: 2022-04-07
Rated 1 out of 5 by from Beyond disappointed We have used turbo tax for years now and this is the second year we had used turbo tax live full service. Worst mistake we have made. This year the expert I had missed $38k in income and it went through QC and they missed it too. I was basically told it was my fault that I uploaded documents together… this was a professional who had 25 years experience?! We almost filed and would’ve had a mess on our hands if I hadn’t caught that massive error. A few issues with Him like this and I wasn't comfortable paying the amount I was told when I had found the errors in our return… that’s turbo tax experts job. Not worth the stress it caused me. Also virtually impossible to get in contact with anyone besides the tax expert..
Date published: 2022-04-07
Rated 5 out of 5 by from Great Product Simple questionnaire to follow in filing your tax.
Date published: 2022-04-07
Rated 5 out of 5 by from Turbo tax was great! Very professional, prompt in preparation and answering questions.
Date published: 2022-04-07
Rated 5 out of 5 by from TurboTax Live help is Awesome! I had concerns this year with my returns and my tax professional answered my questions honestly, and in a couple of days she had it done and was thorough. Communication was swift and reached out to me to keep me updated!
Date published: 2022-04-07
Rated 5 out of 5 by from Helpful and quick response times Helpful tax experts that were able to answer questions I was unsure on.
Date published: 2022-04-07
Rated 5 out of 5 by from Taxes Made East Using TurboTax as easy and my professional, Scott, did a great job but this review is already tiresome.
Date published: 2022-04-07
Rated 5 out of 5 by from SHUNA THIS PERSON DOES KNOW HERE JOB WAS VERRY HELPFUL , I WISH TO THANK FOR ALL THE HELP, 5 STARS +
Date published: 2022-04-07
Rated 4 out of 5 by from Very easy to use I am a first time user and easily imported the required 1099 forms. I worked my way through all the questions, but when I got to the end, I had a question about the 3rd stimulus. I had a chat with one expert that did not go so well, so I switched to another via the phone. The was much better, and in the future I will always use the phone system. The problem with the first expert was not just the person, but also me as a first-time user and a not particularly computer-savvy person.
Date published: 2022-04-07
All TurboTax® Offerings Reviews - Page 2400