TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Great Program and especially the assistance Assistance was outstanding, Errors I made were quickly investigated, corrected which allowed my E file.
Date published: 2021-05-01
Rated 5 out of 5 by from Amazing !!! Had to use live expert help, and Tarasha was the bomb!! I was so happy I actually cried. She made my day, and made the process so easy for me. Well worth the money.
Date published: 2021-05-01
Rated 4 out of 5 by from It works for me It was as easy as if I was being interviewed by a "real person." Not so easy to go "back and forth" within the app, but much easier than other apps I've used. i even tried another service this year 2020 and came back to turbo tax and submitted both e-files through the online app. Very simple.
Date published: 2021-05-01
Rated 5 out of 5 by from Turbo tax was awesome IT was nice and simple to file income tax again after the crazy year everyone had
Date published: 2021-05-01
Rated 4 out of 5 by from Got my taxes filed I had trouble importing data from Vanguard. TurboTax should review its process how to import the necessary forms from Vanguard. Further, I had trouble with Foreign Accounts and some (very minor) Dividends and Interests from there. TurboTax should fix this and include better user guidance at least for European Countries and maybe Canada.
Date published: 2021-05-01
Rated 5 out of 5 by from 2020 Turbo Tax Lots of new information added and eligible deductions.
Date published: 2021-05-01
Rated 5 out of 5 by from Happy with TT I've been using Turbo Tax for 15+ years. Easy to understand and navigate through all normal tax issues
Date published: 2021-05-01
Rated 4 out of 5 by from 1098-T Worksheet I found an error with Question B on the 1098-T Worksheet under 1098-T Information which asks if the 1098-T Form "was received from this institution for 2019 with Box 2 filled in and Box 7 checked". There was no entry in Box 2 and Box 7 was checked on the 2019 1098-T Form. You would answer no to the question based on the info on the form. This worksheet is used to fill out Form 8863 Education Credits Part III Question 3. The program answers Question 3 on Form 8863 incorrectly based on this worksheet. The question on Form 8863 does not match the 1098-T Worksheet question - it should be corrected.
Date published: 2021-05-01
Rated 5 out of 5 by from Turbo Tax is easy to use This was so easy to use and they made sure I kept up with all the new changes in the tax code.
Date published: 2021-05-01
Rated 5 out of 5 by from Turbo Tax was great Turbo Tax is straight forward and easy to use. Explanations of IRS terms are very good.
Date published: 2021-05-01
All TurboTax® Offerings Reviews - Page 2396
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Program and especially the assistance Assistance was outstanding, Errors I made were quickly investigated, corrected which allowed my E file.
Date published: 2021-05-01
Rated 5 out of 5 by from Amazing !!! Had to use live expert help, and Tarasha was the bomb!! I was so happy I actually cried. She made my day, and made the process so easy for me. Well worth the money.
Date published: 2021-05-01
Rated 4 out of 5 by from It works for me It was as easy as if I was being interviewed by a "real person." Not so easy to go "back and forth" within the app, but much easier than other apps I've used. i even tried another service this year 2020 and came back to turbo tax and submitted both e-files through the online app. Very simple.
Date published: 2021-05-01
Rated 5 out of 5 by from Turbo tax was awesome IT was nice and simple to file income tax again after the crazy year everyone had
Date published: 2021-05-01
Rated 4 out of 5 by from Got my taxes filed I had trouble importing data from Vanguard. TurboTax should review its process how to import the necessary forms from Vanguard. Further, I had trouble with Foreign Accounts and some (very minor) Dividends and Interests from there. TurboTax should fix this and include better user guidance at least for European Countries and maybe Canada.
Date published: 2021-05-01
Rated 5 out of 5 by from 2020 Turbo Tax Lots of new information added and eligible deductions.
Date published: 2021-05-01
Rated 5 out of 5 by from Happy with TT I've been using Turbo Tax for 15+ years. Easy to understand and navigate through all normal tax issues
Date published: 2021-05-01
Rated 4 out of 5 by from 1098-T Worksheet I found an error with Question B on the 1098-T Worksheet under 1098-T Information which asks if the 1098-T Form "was received from this institution for 2019 with Box 2 filled in and Box 7 checked". There was no entry in Box 2 and Box 7 was checked on the 2019 1098-T Form. You would answer no to the question based on the info on the form. This worksheet is used to fill out Form 8863 Education Credits Part III Question 3. The program answers Question 3 on Form 8863 incorrectly based on this worksheet. The question on Form 8863 does not match the 1098-T Worksheet question - it should be corrected.
Date published: 2021-05-01
Rated 5 out of 5 by from Turbo Tax is easy to use This was so easy to use and they made sure I kept up with all the new changes in the tax code.
Date published: 2021-05-01
Rated 5 out of 5 by from Turbo Tax was great Turbo Tax is straight forward and easy to use. Explanations of IRS terms are very good.
Date published: 2021-05-01
All TurboTax® Offerings Reviews - Page 2396