TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from Solid product; excellent user interface! As a software analyst (who also works on payroll and tax software and documentation), I applaud TurboTax's easy to use interface! I love it. The format and color are simple and the help functions embedded in labels are actually helpful and written clearly. It is sometimes difficult to find certain places inside the workflow, but the "jump to" feature works as expected. Knowing how complicated taxes really are on the back-end, I am impressed. I did a refinance this year and was worried about how it would turn out, and it was simple. Thank you.
Date published: 2021-04-25
Rated 5 out of 5 by from Helped with some new issues. Was very helpful for issues this year. Helped with entering SS wages especially.
Date published: 2021-04-24
Rated 5 out of 5 by from Turbo Tax is great but pricey. Jasmine was the best. She was super patient and helpful. She answered all my questions and got me through my taxes in a breeze.
Date published: 2021-04-24
Rated 5 out of 5 by from Turbotax is affordable We reduced the amount we paid for tax preparation from $2,000 to $350
Date published: 2021-04-24
Rated 4 out of 5 by from 5th year and still going As long as you read carefully, it's easy. When confused, just go to the help section to get back on track.
Date published: 2021-04-24
Rated 5 out of 5 by from great product Easy to use . I have never had an error when using this product
Date published: 2021-04-24
Rated 2 out of 5 by from Crypto taxes nightmare! I spent over about 6 hours manually checking and typing in my crypto, even after paying for coin tracker, all the buy and sells were inaccurate. Please simplify crypto-taxes! Also please specify which column to look at on the w2's, sometimes i couldn't tell if i should be looking at state taxes or local taxes etc.
Date published: 2021-04-24
Rated 4 out of 5 by from great great easy to use awsome tax prep software woot!!!
Date published: 2021-04-24
Rated 5 out of 5 by from Very Helpful! The live tax expert was extremely helpful and very kind. I now have a better understanding of how to approach various aspects of taxes which prior I was lost.
Date published: 2021-04-24
Rated 2 out of 5 by from The Stock Sale tax calculation not fixed until Apr I have been using TurboTax for about 5 years. This year, anyways it could not get it right with my stock sale tax. I saw a lot of users asking about the bug. At end of March or early Apr it was fixed. However, I have waisted 4 hours to work around it in March. This is a very disappointed experience this year.
Date published: 2021-04-24
All TurboTax® Offerings Reviews - Page 2394
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Solid product; excellent user interface! As a software analyst (who also works on payroll and tax software and documentation), I applaud TurboTax's easy to use interface! I love it. The format and color are simple and the help functions embedded in labels are actually helpful and written clearly. It is sometimes difficult to find certain places inside the workflow, but the "jump to" feature works as expected. Knowing how complicated taxes really are on the back-end, I am impressed. I did a refinance this year and was worried about how it would turn out, and it was simple. Thank you.
Date published: 2021-04-25
Rated 5 out of 5 by from Helped with some new issues. Was very helpful for issues this year. Helped with entering SS wages especially.
Date published: 2021-04-24
Rated 5 out of 5 by from Turbo Tax is great but pricey. Jasmine was the best. She was super patient and helpful. She answered all my questions and got me through my taxes in a breeze.
Date published: 2021-04-24
Rated 5 out of 5 by from Turbotax is affordable We reduced the amount we paid for tax preparation from $2,000 to $350
Date published: 2021-04-24
Rated 4 out of 5 by from 5th year and still going As long as you read carefully, it's easy. When confused, just go to the help section to get back on track.
Date published: 2021-04-24
Rated 5 out of 5 by from great product Easy to use . I have never had an error when using this product
Date published: 2021-04-24
Rated 2 out of 5 by from Crypto taxes nightmare! I spent over about 6 hours manually checking and typing in my crypto, even after paying for coin tracker, all the buy and sells were inaccurate. Please simplify crypto-taxes! Also please specify which column to look at on the w2's, sometimes i couldn't tell if i should be looking at state taxes or local taxes etc.
Date published: 2021-04-24
Rated 4 out of 5 by from great great easy to use awsome tax prep software woot!!!
Date published: 2021-04-24
Rated 5 out of 5 by from Very Helpful! The live tax expert was extremely helpful and very kind. I now have a better understanding of how to approach various aspects of taxes which prior I was lost.
Date published: 2021-04-24
Rated 2 out of 5 by from The Stock Sale tax calculation not fixed until Apr I have been using TurboTax for about 5 years. This year, anyways it could not get it right with my stock sale tax. I saw a lot of users asking about the bug. At end of March or early Apr it was fixed. However, I have waisted 4 hours to work around it in March. This is a very disappointed experience this year.
Date published: 2021-04-24
All TurboTax® Offerings Reviews - Page 2394