TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Fast and accurate Though I had some unusual circumstances this year, I found the program to be fast and accurate, save for a few items at the end that needed manual adjustment. These should have been caught by the program.
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax: We almost received a refund! As always, Turbo Tax worked diligently to aid me in receiving a refund but once again, for the 4th or 5th year in a row I am paying. This year I am paying 10 times as much as in prior years. Oh well! maybe next year! :(
Date published: 2022-04-10
Rated 5 out of 5 by from My Review for TurboTax Deluxe My first-time using Turbo tax, and I am quite satisfied with it
Date published: 2022-04-10
Rated 5 out of 5 by from GREAT HELP it walks you thru each step to help you with all the different taxes and tax credits, even things you never thought of
Date published: 2022-04-10
Rated 5 out of 5 by from outstanding had issues and turbo tax took care of it in real time
Date published: 2022-04-10
Rated 2 out of 5 by from TURBO TAX DELUXE This year 2021, was horrible trying to navigate thru. Many blank screens when you wanted to input data. This required switching back & forth between Forms & step by step.
Date published: 2022-04-10
Rated 4 out of 5 by from Could be better Product is good and polished overall but few areas could be improved 1) tends to repetitively ask same questions if we navigate out of some section or log back in. 2) Automatic capture of 1099 forms is not perfect. Tends to have errors and requires careful review. Sometimes ends up capturing same form twice and requires deletion. Help tips are not sufficient on what needs to be updated when it asks us to 'review'. I spent over 30 minutes fixing a bunch of entries which were worth $4 of captial gains in total 3) Some crucial explanations are behind paywall (i.e. cant be understood until filing). For eg how total capital gain is arrived. In my case, there was a capital gain distribution hidden in one of the forms, and turbo tax was not displaying it obviously in the income section review.
Date published: 2022-04-10
Rated 4 out of 5 by from Great Great software. The only negative is that the popup help messages fonts are too small and don't resize proportionally to the size of the window.
Date published: 2022-04-10
Rated 5 out of 5 by from TurboTax saved my sanity. No kidding. I have had horrible tax experience for the past two years that was NOT with turbo tax. Kandice has been so helpful and friendly she made this years' experience a good one. It was easy to get her what she needed. I will be back next year.
Date published: 2022-04-10
Rated 5 out of 5 by from We will always do Full Service! I have always done our taxes on my own, and this year it felt more complicated so we decided to take advantage of the Full Service help. Our professional, Kathy, was attentive, easy to talk to, kind and most importantly fast. I don't think I will ever go back to doing my own taxes ever again!
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 2393
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Fast and accurate Though I had some unusual circumstances this year, I found the program to be fast and accurate, save for a few items at the end that needed manual adjustment. These should have been caught by the program.
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax: We almost received a refund! As always, Turbo Tax worked diligently to aid me in receiving a refund but once again, for the 4th or 5th year in a row I am paying. This year I am paying 10 times as much as in prior years. Oh well! maybe next year! :(
Date published: 2022-04-10
Rated 5 out of 5 by from My Review for TurboTax Deluxe My first-time using Turbo tax, and I am quite satisfied with it
Date published: 2022-04-10
Rated 5 out of 5 by from GREAT HELP it walks you thru each step to help you with all the different taxes and tax credits, even things you never thought of
Date published: 2022-04-10
Rated 5 out of 5 by from outstanding had issues and turbo tax took care of it in real time
Date published: 2022-04-10
Rated 2 out of 5 by from TURBO TAX DELUXE This year 2021, was horrible trying to navigate thru. Many blank screens when you wanted to input data. This required switching back & forth between Forms & step by step.
Date published: 2022-04-10
Rated 4 out of 5 by from Could be better Product is good and polished overall but few areas could be improved 1) tends to repetitively ask same questions if we navigate out of some section or log back in. 2) Automatic capture of 1099 forms is not perfect. Tends to have errors and requires careful review. Sometimes ends up capturing same form twice and requires deletion. Help tips are not sufficient on what needs to be updated when it asks us to 'review'. I spent over 30 minutes fixing a bunch of entries which were worth $4 of captial gains in total 3) Some crucial explanations are behind paywall (i.e. cant be understood until filing). For eg how total capital gain is arrived. In my case, there was a capital gain distribution hidden in one of the forms, and turbo tax was not displaying it obviously in the income section review.
Date published: 2022-04-10
Rated 4 out of 5 by from Great Great software. The only negative is that the popup help messages fonts are too small and don't resize proportionally to the size of the window.
Date published: 2022-04-10
Rated 5 out of 5 by from TurboTax saved my sanity. No kidding. I have had horrible tax experience for the past two years that was NOT with turbo tax. Kandice has been so helpful and friendly she made this years' experience a good one. It was easy to get her what she needed. I will be back next year.
Date published: 2022-04-10
Rated 5 out of 5 by from We will always do Full Service! I have always done our taxes on my own, and this year it felt more complicated so we decided to take advantage of the Full Service help. Our professional, Kathy, was attentive, easy to talk to, kind and most importantly fast. I don't think I will ever go back to doing my own taxes ever again!
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 2393