TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 3 out of 5 by from Turbo Tax not so great this year. Turbo tax didn't seem to provide enough support this year. I had a hard time with one section and hope I got it right.
Date published: 2021-04-26
Rated 5 out of 5 by from ABSOLUTELY AMAZING it was smooth and absolutely incredible, highly recommended...
Date published: 2021-04-26
Rated 5 out of 5 by from Turbo tax is great. The process was easy and when I need help...they were quick to answer questions
Date published: 2021-04-26
Rated 1 out of 5 by from TurboTax Live Experts are aweful The first live agent was clueless, not responsive and extremely slow. Had to switch TurboTax live agent after 1.5 months of wasting time and no progress. The second agent was much faster and prepared the taxes within a day (mine were extremely simple with under 100 transactions for the year). However, even the second agent was not customer friendly and came across as curt and rude sometimes. I would advise to not go with TT live.
Date published: 2021-04-26
Rated 5 out of 5 by from turbo tax is great really great, very helpful, very detailed and easy to understand
Date published: 2021-04-26
Rated 5 out of 5 by from Rhonda I was Rhonda first customer for doing my Taxes completely and she has done a wonderful job and has answered all my questions. She also asked question before proceeding further into conducting my taxes. She has a great attitude when speaking to me and has never been inappropriate once! If anything I believe she deserves a raise and an outstanding award.
Date published: 2021-04-26
Rated 5 out of 5 by from Taxes made easy Turbo Tax made doing my taxes seem easy. All together in between answering phone calls and taking my dog outside, I was done in well under an hour. Plus I never had to leave the house and it was free.
Date published: 2021-04-26
Rated 5 out of 5 by from My service provider Nancy was awesome. Nancy was extremely helpful and professional. I will use Turbo tax in the furture.
Date published: 2021-04-26
Rated 3 out of 5 by from Tubo Tax is difficult to get to the right form Difficult to find the right forms. I spent hours trying to enter my income.
Date published: 2021-04-26
Rated 4 out of 5 by from Works consistently year after year I have relied on this product for many years. For the most part, it has always worked great.
Date published: 2021-04-26
All TurboTax® Offerings Reviews - Page 2393
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Turbo Tax not so great this year. Turbo tax didn't seem to provide enough support this year. I had a hard time with one section and hope I got it right.
Date published: 2021-04-26
Rated 5 out of 5 by from ABSOLUTELY AMAZING it was smooth and absolutely incredible, highly recommended...
Date published: 2021-04-26
Rated 5 out of 5 by from Turbo tax is great. The process was easy and when I need help...they were quick to answer questions
Date published: 2021-04-26
Rated 1 out of 5 by from TurboTax Live Experts are aweful The first live agent was clueless, not responsive and extremely slow. Had to switch TurboTax live agent after 1.5 months of wasting time and no progress. The second agent was much faster and prepared the taxes within a day (mine were extremely simple with under 100 transactions for the year). However, even the second agent was not customer friendly and came across as curt and rude sometimes. I would advise to not go with TT live.
Date published: 2021-04-26
Rated 5 out of 5 by from turbo tax is great really great, very helpful, very detailed and easy to understand
Date published: 2021-04-26
Rated 5 out of 5 by from Rhonda I was Rhonda first customer for doing my Taxes completely and she has done a wonderful job and has answered all my questions. She also asked question before proceeding further into conducting my taxes. She has a great attitude when speaking to me and has never been inappropriate once! If anything I believe she deserves a raise and an outstanding award.
Date published: 2021-04-26
Rated 5 out of 5 by from Taxes made easy Turbo Tax made doing my taxes seem easy. All together in between answering phone calls and taking my dog outside, I was done in well under an hour. Plus I never had to leave the house and it was free.
Date published: 2021-04-26
Rated 5 out of 5 by from My service provider Nancy was awesome. Nancy was extremely helpful and professional. I will use Turbo tax in the furture.
Date published: 2021-04-26
Rated 3 out of 5 by from Tubo Tax is difficult to get to the right form Difficult to find the right forms. I spent hours trying to enter my income.
Date published: 2021-04-26
Rated 4 out of 5 by from Works consistently year after year I have relied on this product for many years. For the most part, it has always worked great.
Date published: 2021-04-26
All TurboTax® Offerings Reviews - Page 2393