TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

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Rated 3 out of 5 by from TurboTax is great if you filed on your own before Turbotax is a good way to go, but takes time and must be someone who is very detail oriented in order to complete correctly. Not good if you have many deductions. Good for simple form. It does take time to complete - took me over an hour and mine was fairly simple. One problem is wish I could have a way via Turbotax to have my current year refund pay my owed taxes of last year directly to IRS.
Date published: 2022-04-10
Rated 4 out of 5 by from Been Using Turbo Tax for Many Years Reliable and easy to use. Glad we have Turbo Tax. Highly recommend.
Date published: 2022-04-10
Rated 5 out of 5 by from Good experience overall Good personal experience overall for 5 years now! Usually run into minor glitches but have never experienced issues submitting my taxes thus far.
Date published: 2022-04-10
Rated 5 out of 5 by from SO EASY GAVE STEP BY STEP EXPLANATIONS. EASY TO FOLLOW & E-FILE
Date published: 2022-04-10
Rated 3 out of 5 by from More complicated than prior years Since problems arose it would have been helpful to have a number to call. It was not always possible to give a yes/no answer to certain questions and we had to keep backing up to figure out why there were errors. Also our info did not carry over from last year.
Date published: 2022-04-10
Rated 5 out of 5 by from I have been using TurboTax for about 25 years Tax experts are very knowledgeable courteous and super patient.
Date published: 2022-04-10
Rated 4 out of 5 by from NY State Tax processing 1099R 14a Errors I had several 14a errors to fix the processing of 1099R's for NY State during review processing. The error occurs because box 16 is blank.
Date published: 2022-04-10
Rated 4 out of 5 by from Easy to use method. Thorough explanation of all of the steps in filing the return.
Date published: 2022-04-10
Rated 5 out of 5 by from TurboTax is awesom I have been using TurboTax for five years and have never had any issues. I plan to continue using them.
Date published: 2022-04-10
Rated 4 out of 5 by from Good but could be better Does the trick, but some things could be improved. I have to go back to my previous year to find some data, it fails e-file rather than warning me upfront I need to update, I need to enter all my drivers license info again every year (Maybe that information protection)
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 2391
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from TurboTax is great if you filed on your own before Turbotax is a good way to go, but takes time and must be someone who is very detail oriented in order to complete correctly. Not good if you have many deductions. Good for simple form. It does take time to complete - took me over an hour and mine was fairly simple. One problem is wish I could have a way via Turbotax to have my current year refund pay my owed taxes of last year directly to IRS.
Date published: 2022-04-10
Rated 4 out of 5 by from Been Using Turbo Tax for Many Years Reliable and easy to use. Glad we have Turbo Tax. Highly recommend.
Date published: 2022-04-10
Rated 5 out of 5 by from Good experience overall Good personal experience overall for 5 years now! Usually run into minor glitches but have never experienced issues submitting my taxes thus far.
Date published: 2022-04-10
Rated 5 out of 5 by from SO EASY GAVE STEP BY STEP EXPLANATIONS. EASY TO FOLLOW & E-FILE
Date published: 2022-04-10
Rated 3 out of 5 by from More complicated than prior years Since problems arose it would have been helpful to have a number to call. It was not always possible to give a yes/no answer to certain questions and we had to keep backing up to figure out why there were errors. Also our info did not carry over from last year.
Date published: 2022-04-10
Rated 5 out of 5 by from I have been using TurboTax for about 25 years Tax experts are very knowledgeable courteous and super patient.
Date published: 2022-04-10
Rated 4 out of 5 by from NY State Tax processing 1099R 14a Errors I had several 14a errors to fix the processing of 1099R's for NY State during review processing. The error occurs because box 16 is blank.
Date published: 2022-04-10
Rated 4 out of 5 by from Easy to use method. Thorough explanation of all of the steps in filing the return.
Date published: 2022-04-10
Rated 5 out of 5 by from TurboTax is awesom I have been using TurboTax for five years and have never had any issues. I plan to continue using them.
Date published: 2022-04-10
Rated 4 out of 5 by from Good but could be better Does the trick, but some things could be improved. I have to go back to my previous year to find some data, it fails e-file rather than warning me upfront I need to update, I need to enter all my drivers license info again every year (Maybe that information protection)
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 2391