TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Student
Rated 1 out of 5 by from Absolute Crap 529 information doesn't work. It doesn't allow input of the state deduction for 529 Edvest contributions as it says it does in the help section (at least not for Wisconsin). It doesn't calculate the 529 distribution tax correctly either. Obviously, this item isn't part of their testing.
Date published: 2021-04-18
Rated 3 out of 5 by from Free? Not even close The service is overall good but way too expensive for what it is. My tax situation is considered complicated because I have one dependent, even though I took the standard deduction. In the end I kept getting prompted to add more services. I was only given the final charges after I had spent time inputting all of my tax info. I'll be shopping around next year for sure.
Date published: 2021-04-18
Rated 5 out of 5 by from Quick and easy filing I just filed my 2020 taxes! I ran into a small issue when the software did not accept my donations entry. I reached out to a Turbo Tax expert and received a response within 5 minutes. The discrepancy was resolved quickly and easily. I'm looking forward to my refund!
Date published: 2021-04-18
Rated 5 out of 5 by from Gave me peace of mind Great experience because I hadn’t filed in awhile since my husband don’t have enough income.
Date published: 2021-04-18
Rated 5 out of 5 by from Great Easy and quick thanks for everything. Will use again
Date published: 2021-04-18
Rated 5 out of 5 by from totally free like they said Easy to understand and walked me through every step.
Date published: 2021-04-18
Rated 5 out of 5 by from Been using for YEARS!! Never had an issue in the 15+ years I've been using. Easy step my step instructions, almost impossible to mess up.
Date published: 2021-04-18
Rated 5 out of 5 by from Great!!!!! It was easy to maneuver this software. Will recommend to others.
Date published: 2021-04-18
Rated 5 out of 5 by from TurboTax makes it easy to file! This year was easier than ever to file. I had one little issue, used chat, and Laurie helped me through it quickly and efficiently. I was able to complete everything with minimal stress.
Date published: 2021-04-18
Rated 3 out of 5 by from Instructions Could be Improved Still several areas need more details elaborated on
Date published: 2021-04-18
All TurboTax® Offerings Reviews - Page 240
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Absolute Crap 529 information doesn't work. It doesn't allow input of the state deduction for 529 Edvest contributions as it says it does in the help section (at least not for Wisconsin). It doesn't calculate the 529 distribution tax correctly either. Obviously, this item isn't part of their testing.
Date published: 2021-04-18
Rated 3 out of 5 by from Free? Not even close The service is overall good but way too expensive for what it is. My tax situation is considered complicated because I have one dependent, even though I took the standard deduction. In the end I kept getting prompted to add more services. I was only given the final charges after I had spent time inputting all of my tax info. I'll be shopping around next year for sure.
Date published: 2021-04-18
Rated 5 out of 5 by from Quick and easy filing I just filed my 2020 taxes! I ran into a small issue when the software did not accept my donations entry. I reached out to a Turbo Tax expert and received a response within 5 minutes. The discrepancy was resolved quickly and easily. I'm looking forward to my refund!
Date published: 2021-04-18
Rated 5 out of 5 by from Gave me peace of mind Great experience because I hadn’t filed in awhile since my husband don’t have enough income.
Date published: 2021-04-18
Rated 5 out of 5 by from Great Easy and quick thanks for everything. Will use again
Date published: 2021-04-18
Rated 5 out of 5 by from totally free like they said Easy to understand and walked me through every step.
Date published: 2021-04-18
Rated 5 out of 5 by from Been using for YEARS!! Never had an issue in the 15+ years I've been using. Easy step my step instructions, almost impossible to mess up.
Date published: 2021-04-18
Rated 5 out of 5 by from Great!!!!! It was easy to maneuver this software. Will recommend to others.
Date published: 2021-04-18
Rated 5 out of 5 by from TurboTax makes it easy to file! This year was easier than ever to file. I had one little issue, used chat, and Laurie helped me through it quickly and efficiently. I was able to complete everything with minimal stress.
Date published: 2021-04-18
Rated 3 out of 5 by from Instructions Could be Improved Still several areas need more details elaborated on
Date published: 2021-04-18
All TurboTax® Offerings Reviews - Page 240