TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Getting Better all the time It was very simple to understand the questions this year.
Date published: 2023-04-16
Rated 5 out of 5 by from 2022 tax return excellent. easy to use and fast. Very efficient to use
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax was so helpful! Turbo Tax made every step so easy, made me feel very confident in my tax filing.
Date published: 2023-04-16
Rated 5 out of 5 by from Easy To Use, Easy To Spend Money I use TurboTax every year because it's easy and they make the process rather easy. I like it enough to give it a full 5 stars, but as my Review Title says, it's just as easy to spend money. Filing my taxes feels like getting an oil change. I know I need to get more oil but my knowledge stops there. I'll end up spending money on new filters, fluid, etc. The same goes for Intuit & TurboTax where they suggest all of these add-ons and you really have to understand what they're trying to sell you and also pay close attention given that they sometimes switch up where the 'continue' button is and/or make it difficult to know that you're adding a premium.
Date published: 2023-04-16
Rated 4 out of 5 by from Turbo Tax Had a very difficult time loading from the CD to my computer. Took 2-1/2 hours. Once all was loaded properly the program and return went very well. Simple questions and explanations. Highly recommend.
Date published: 2023-04-16
Rated 5 out of 5 by from Taxes made easy Turbo tax has made it easy for almost anyone to file taxes. I use it year after year just like my father did and it hasn't let me down yet. I recommend TurboTax to anyone.
Date published: 2023-04-16
Rated 5 out of 5 by from so easy to use I don't have lots of fancy investments but I have a career job and side job as a paper delivery person and its relatively easy to get thru all the sections. Total of about 3 hours to complete Federal and State but I had 90% of my documents ready.
Date published: 2023-04-16
Rated 3 out of 5 by from confusing confusing and frustrating at times. it could be much easier
Date published: 2023-04-16
Rated 3 out of 5 by from TurboTax incorrectly omits form 1116 The IRS instructions say that 1116 may be omitted *only* if all the relevant amounts are reported on an 1099-INT (etc.) In my case they are not (and that's how I entered the amount into TurboTax), but TurboTax still omitted the form 1116. In particular, if I had entered the foreign tax into the 1099-INT form, it would be fine to omit 1116. But I entered it under Foreign Tax Credit (under Deductions). By IRS rules, this means that 1116 must be included. But TurboTax did not include the form (even though it appears under the "Delete forms" tool).
Date published: 2023-04-16
Rated 5 out of 5 by from Sixteenth year using TurboTax! Love the ease of use and guidance offered by this product.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2390
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Getting Better all the time It was very simple to understand the questions this year.
Date published: 2023-04-16
Rated 5 out of 5 by from 2022 tax return excellent. easy to use and fast. Very efficient to use
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax was so helpful! Turbo Tax made every step so easy, made me feel very confident in my tax filing.
Date published: 2023-04-16
Rated 5 out of 5 by from Easy To Use, Easy To Spend Money I use TurboTax every year because it's easy and they make the process rather easy. I like it enough to give it a full 5 stars, but as my Review Title says, it's just as easy to spend money. Filing my taxes feels like getting an oil change. I know I need to get more oil but my knowledge stops there. I'll end up spending money on new filters, fluid, etc. The same goes for Intuit & TurboTax where they suggest all of these add-ons and you really have to understand what they're trying to sell you and also pay close attention given that they sometimes switch up where the 'continue' button is and/or make it difficult to know that you're adding a premium.
Date published: 2023-04-16
Rated 4 out of 5 by from Turbo Tax Had a very difficult time loading from the CD to my computer. Took 2-1/2 hours. Once all was loaded properly the program and return went very well. Simple questions and explanations. Highly recommend.
Date published: 2023-04-16
Rated 5 out of 5 by from Taxes made easy Turbo tax has made it easy for almost anyone to file taxes. I use it year after year just like my father did and it hasn't let me down yet. I recommend TurboTax to anyone.
Date published: 2023-04-16
Rated 5 out of 5 by from so easy to use I don't have lots of fancy investments but I have a career job and side job as a paper delivery person and its relatively easy to get thru all the sections. Total of about 3 hours to complete Federal and State but I had 90% of my documents ready.
Date published: 2023-04-16
Rated 3 out of 5 by from confusing confusing and frustrating at times. it could be much easier
Date published: 2023-04-16
Rated 3 out of 5 by from TurboTax incorrectly omits form 1116 The IRS instructions say that 1116 may be omitted *only* if all the relevant amounts are reported on an 1099-INT (etc.) In my case they are not (and that's how I entered the amount into TurboTax), but TurboTax still omitted the form 1116. In particular, if I had entered the foreign tax into the 1099-INT form, it would be fine to omit 1116. But I entered it under Foreign Tax Credit (under Deductions). By IRS rules, this means that 1116 must be included. But TurboTax did not include the form (even though it appears under the "Delete forms" tool).
Date published: 2023-04-16
Rated 5 out of 5 by from Sixteenth year using TurboTax! Love the ease of use and guidance offered by this product.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2390