TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Turbotax is Great! I liked the ease of the program and the format. I will be using again.
Date published: 2022-04-10
Rated 5 out of 5 by from Good Experience Great for simple tax returns. It may be worth while including a run through for non-standard items such as a "Back Door Roth"
Date published: 2022-04-10
Rated 4 out of 5 by from Good but needs improvement I have been using TurboTax for over 20 years and it has saved my countless hours and aggravation. As with any good product/service there is always room for improvement. Two specific areas that can stand improvement: (1) TurboTax should make it easier to report nondeductible IRA contributions, especially with regard to generating Form 8086 (not sure I have the right form number) (2) TurboTax should make reporting rental income and foreign taxes on home(s) owned outside the US. Both issues I raise are not that uncommon these days and yet over the years I have not seen any improvement whatsoever in how these are handled in TurboTax--I hope the experts at TurboTax are listening!
Date published: 2022-04-10
Rated 5 out of 5 by from TurboTax is the best! very easy to use and have been using for 3 years now
Date published: 2022-04-10
Rated 4 out of 5 by from No issues with TurboTax TurboTax is a good tool. the only issue I had was that even though my bank is part of a listed bank, I cannot access the account from here.
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax comes through again! Great program 6th year of using this. Easy to use and understand.
Date published: 2022-04-10
Rated 4 out of 5 by from Turbo tax is helpful but when there is a glitch... Turbo tax was great until it was time to efile. In order to get it to go through I was asked to retype one form in. In order to make it go through, numbers needed to be added to boxes that were not on the tax forms. That was beyond frustrating. The system should not hold up my efile due to numbers that are not on my tax form.... This is a glitch on your end that should be fixed. The IRA inheritance from another state needs more guides....The woman on the phone was nice and helpful.
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax was my best choice I really like how Turbo Tax works as well in the phone app as it does on the computer. Communication with my preparer was very quick and easy to do thru messages and we set up a phone call to discuss my return thoroughly. I will continue to use Turbo Tax each year now that I know I can submit the simple tax returns I filed in previous years and also more complicated issues like stocks and crypto holdings. A+++
Date published: 2022-04-10
Rated 5 out of 5 by from efficient, easy to use software! Once started, the process was easy, with easy to find searches and help. Would recommend to first time users, and I plan to use again next year. This is my 5th year with Turbo Tax!!
Date published: 2022-04-10
Rated 5 out of 5 by from TurboTax was a great first experience This was first time personally doing my taxes and TurboTax made it easy and convenient to file my taxes the Expert was friendly and explained everything in great detail
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 2389
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax is Great! I liked the ease of the program and the format. I will be using again.
Date published: 2022-04-10
Rated 5 out of 5 by from Good Experience Great for simple tax returns. It may be worth while including a run through for non-standard items such as a "Back Door Roth"
Date published: 2022-04-10
Rated 4 out of 5 by from Good but needs improvement I have been using TurboTax for over 20 years and it has saved my countless hours and aggravation. As with any good product/service there is always room for improvement. Two specific areas that can stand improvement: (1) TurboTax should make it easier to report nondeductible IRA contributions, especially with regard to generating Form 8086 (not sure I have the right form number) (2) TurboTax should make reporting rental income and foreign taxes on home(s) owned outside the US. Both issues I raise are not that uncommon these days and yet over the years I have not seen any improvement whatsoever in how these are handled in TurboTax--I hope the experts at TurboTax are listening!
Date published: 2022-04-10
Rated 5 out of 5 by from TurboTax is the best! very easy to use and have been using for 3 years now
Date published: 2022-04-10
Rated 4 out of 5 by from No issues with TurboTax TurboTax is a good tool. the only issue I had was that even though my bank is part of a listed bank, I cannot access the account from here.
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax comes through again! Great program 6th year of using this. Easy to use and understand.
Date published: 2022-04-10
Rated 4 out of 5 by from Turbo tax is helpful but when there is a glitch... Turbo tax was great until it was time to efile. In order to get it to go through I was asked to retype one form in. In order to make it go through, numbers needed to be added to boxes that were not on the tax forms. That was beyond frustrating. The system should not hold up my efile due to numbers that are not on my tax form.... This is a glitch on your end that should be fixed. The IRA inheritance from another state needs more guides....The woman on the phone was nice and helpful.
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax was my best choice I really like how Turbo Tax works as well in the phone app as it does on the computer. Communication with my preparer was very quick and easy to do thru messages and we set up a phone call to discuss my return thoroughly. I will continue to use Turbo Tax each year now that I know I can submit the simple tax returns I filed in previous years and also more complicated issues like stocks and crypto holdings. A+++
Date published: 2022-04-10
Rated 5 out of 5 by from efficient, easy to use software! Once started, the process was easy, with easy to find searches and help. Would recommend to first time users, and I plan to use again next year. This is my 5th year with Turbo Tax!!
Date published: 2022-04-10
Rated 5 out of 5 by from TurboTax was a great first experience This was first time personally doing my taxes and TurboTax made it easy and convenient to file my taxes the Expert was friendly and explained everything in great detail
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 2389