TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 1 out of 5 by from Do Not Use I literally had to upload two 1099 documents only and got charged $120. What a scam.
Date published: 2023-04-15
Rated 3 out of 5 by from Been using for years I like the ease of using this product to get the most deductions that I can. I like that I can get explanations about things to help me make the right decision. I don't however, like the product cost increase every single year. There is an additional charge for everything!
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax was so easy. Easier than I expected. Turbo Tax was so easy. First time to file using Turbo Tax in over 12 years. Easier than I remembered and saved me over $1100 by not going through my CPA this year.
Date published: 2023-04-15
Rated 5 out of 5 by from 4.9 stars My only complaint is that if you no longer use a deduction from the previous year. i.e mileage deduction for a business expense, I still have to enter a number other than zero for the program to advance.
Date published: 2023-04-15
Rated 5 out of 5 by from TurboTax is Great! It was informative, intuitive and precise. Inexpensive and lease stressful.
Date published: 2023-04-15
Rated 2 out of 5 by from turbo tax was very hard to use this year turbo tax was very hard for us this yr however after numerous attempts to get clarification i finally called and got connected with Vicky K who i can not say enough about. she stayed on the line with me until she and i were confident they were done right vicky deserves a gold star!!!
Date published: 2023-04-15
Rated 5 out of 5 by from Very helpful and easy to work with. Great job. As always TurboTax was great to work with. Wouldn’t use anyone else.
Date published: 2023-04-15
Rated 5 out of 5 by from SO EASY Best tax program ever! SO easy to use. I felt totally confident when I hit "submit." I've been using Turbo for years!!
Date published: 2023-04-15
Rated 1 out of 5 by from overcharged charged me for premium even though I declined numerous times.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax live assist saved me 8900.00 on fed tx I chatted with a live tech (Verron C) Verron was fabulous, he found an error on take return that saved us paying 8900. Verron also gave us guidance on what to do for our 23 returns so we wont have to pay.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2387
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Do Not Use I literally had to upload two 1099 documents only and got charged $120. What a scam.
Date published: 2023-04-15
Rated 3 out of 5 by from Been using for years I like the ease of using this product to get the most deductions that I can. I like that I can get explanations about things to help me make the right decision. I don't however, like the product cost increase every single year. There is an additional charge for everything!
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax was so easy. Easier than I expected. Turbo Tax was so easy. First time to file using Turbo Tax in over 12 years. Easier than I remembered and saved me over $1100 by not going through my CPA this year.
Date published: 2023-04-15
Rated 5 out of 5 by from 4.9 stars My only complaint is that if you no longer use a deduction from the previous year. i.e mileage deduction for a business expense, I still have to enter a number other than zero for the program to advance.
Date published: 2023-04-15
Rated 5 out of 5 by from TurboTax is Great! It was informative, intuitive and precise. Inexpensive and lease stressful.
Date published: 2023-04-15
Rated 2 out of 5 by from turbo tax was very hard to use this year turbo tax was very hard for us this yr however after numerous attempts to get clarification i finally called and got connected with Vicky K who i can not say enough about. she stayed on the line with me until she and i were confident they were done right vicky deserves a gold star!!!
Date published: 2023-04-15
Rated 5 out of 5 by from Very helpful and easy to work with. Great job. As always TurboTax was great to work with. Wouldn’t use anyone else.
Date published: 2023-04-15
Rated 5 out of 5 by from SO EASY Best tax program ever! SO easy to use. I felt totally confident when I hit "submit." I've been using Turbo for years!!
Date published: 2023-04-15
Rated 1 out of 5 by from overcharged charged me for premium even though I declined numerous times.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax live assist saved me 8900.00 on fed tx I chatted with a live tech (Verron C) Verron was fabulous, he found an error on take return that saved us paying 8900. Verron also gave us guidance on what to do for our 23 returns so we wont have to pay.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2387