TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294023 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from The best helper for filing taxes We are using Turbota for more than 10 years now. Have started with it as a small business and now are filing as individuals. It has never let us down despite the fact that taxes themselves are becoming more and more compicate, time consuming and change from year to year. Yet TurboTax keeps up with all that and is the most reliable software we have encountered.
Date published: 2022-04-12
Rated 5 out of 5 by from very user friendlly covers all the bases, very complete. user friendly
Date published: 2022-04-12
Rated 5 out of 5 by from Easy to use Worked as expected and needed. State provided and worked smoothly.
Date published: 2022-04-12
Rated 5 out of 5 by from TurboTax is Easy to Use Turbo Tax helped me with unique issues that I had this tax year. Examples are how to handle my estate inheritance from my mother and IRA withdrawals. Plus, I used turbo tax "live help" to review why I had a small tax penalty to pay this year - very responsive and great service!
Date published: 2022-04-12
Rated 5 out of 5 by from Turbotax made it easy to complete my efile I have used another online tax preparer in the past. I found out they never filed my my federal taxes because I wouldn't pay for the state filing. The support was zero. Turbo=tax made everything so easy, even providing links to get missing information. My own employer was harder to deal with than turbotax. Why did I not use you sooner???
Date published: 2022-04-12
Rated 1 out of 5 by from Turbotax live is not worth the money I thought it was externally disorganized and impersonal. They started me with one lady who I gave all the details to, before switching me to another lady who I had to reexplain everything to. The second lady the gave me was on the west coast, and only worked west coast hours which didn’t really help me much. The experts talked to me like I was a tax professional and understood the things they were asking me for. At no point did anyone pick up the phone to call me to explain anything. My tax expert never called me to go over my final return. I would never recommend this service to anyone.
Date published: 2022-04-12
Rated 1 out of 5 by from Turbo Tax fraught with problems!! I had a plethora of problems from start to finish. Your people that tried to help were incompetent and not knowledgable at all. I know much more than they did. I wound up Googling many issues and found that MANY others had the same issues. There is no way I will ever use Turbo Tax again and waste the hundreds of hours of my life caused by Imports not working properly, options dates issues, etc. I used to be an IT director and would fire any of my programmers that released such buggy software! It is always difficult but this year was a total nightmare!
Date published: 2022-04-12
Rated 5 out of 5 by from Great Experience with turbotax! Turbotax is very easy to use online. I was filing a simple tax return and was done in 30 minutes. It breaks down tax questions in a simple way to understand. Highly recommend turbotax!
Date published: 2022-04-12
Rated 5 out of 5 by from Doing my W2 filed within seconds. It's free for basic W2 income. Fast and easy to file.
Date published: 2022-04-12
Rated 5 out of 5 by from awesome Good Service and good customer service, i will do again next year
Date published: 2022-04-12
All TurboTax® Offerings Reviews - Page 2384
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from The best helper for filing taxes We are using Turbota for more than 10 years now. Have started with it as a small business and now are filing as individuals. It has never let us down despite the fact that taxes themselves are becoming more and more compicate, time consuming and change from year to year. Yet TurboTax keeps up with all that and is the most reliable software we have encountered.
Date published: 2022-04-12
Rated 5 out of 5 by from very user friendlly covers all the bases, very complete. user friendly
Date published: 2022-04-12
Rated 5 out of 5 by from Easy to use Worked as expected and needed. State provided and worked smoothly.
Date published: 2022-04-12
Rated 5 out of 5 by from TurboTax is Easy to Use Turbo Tax helped me with unique issues that I had this tax year. Examples are how to handle my estate inheritance from my mother and IRA withdrawals. Plus, I used turbo tax "live help" to review why I had a small tax penalty to pay this year - very responsive and great service!
Date published: 2022-04-12
Rated 5 out of 5 by from Turbotax made it easy to complete my efile I have used another online tax preparer in the past. I found out they never filed my my federal taxes because I wouldn't pay for the state filing. The support was zero. Turbo=tax made everything so easy, even providing links to get missing information. My own employer was harder to deal with than turbotax. Why did I not use you sooner???
Date published: 2022-04-12
Rated 1 out of 5 by from Turbotax live is not worth the money I thought it was externally disorganized and impersonal. They started me with one lady who I gave all the details to, before switching me to another lady who I had to reexplain everything to. The second lady the gave me was on the west coast, and only worked west coast hours which didn’t really help me much. The experts talked to me like I was a tax professional and understood the things they were asking me for. At no point did anyone pick up the phone to call me to explain anything. My tax expert never called me to go over my final return. I would never recommend this service to anyone.
Date published: 2022-04-12
Rated 1 out of 5 by from Turbo Tax fraught with problems!! I had a plethora of problems from start to finish. Your people that tried to help were incompetent and not knowledgable at all. I know much more than they did. I wound up Googling many issues and found that MANY others had the same issues. There is no way I will ever use Turbo Tax again and waste the hundreds of hours of my life caused by Imports not working properly, options dates issues, etc. I used to be an IT director and would fire any of my programmers that released such buggy software! It is always difficult but this year was a total nightmare!
Date published: 2022-04-12
Rated 5 out of 5 by from Great Experience with turbotax! Turbotax is very easy to use online. I was filing a simple tax return and was done in 30 minutes. It breaks down tax questions in a simple way to understand. Highly recommend turbotax!
Date published: 2022-04-12
Rated 5 out of 5 by from Doing my W2 filed within seconds. It's free for basic W2 income. Fast and easy to file.
Date published: 2022-04-12
Rated 5 out of 5 by from awesome Good Service and good customer service, i will do again next year
Date published: 2022-04-12
All TurboTax® Offerings Reviews - Page 2384