TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from TurboTax was more Difficult this year I used Turbo Tax every year, but I have to say it was more difficult this year. Left a lot of things unsaid. I had to speak to someone concerning RMD's to receive the correct info. Otherwise, TurboTax is the way to go.
Date published: 2022-04-07
Rated 2 out of 5 by from 8915F - ridiculous This year has been the most frustrating year - the fact that Turbotax took over a month after the IRS released form 8915F is absurd. I will probably look elsewhere next year. In addition - even though I save the return - as directed by Turbotax it is a nightmare getting it to open on my computer.
Date published: 2022-04-07
Rated 5 out of 5 by from Turbo Tax is the BEST! I have been using Turbo Tax since the mid-1990's. Filing with Turbo Tax is easy, straightforward, and provides experts to answer any questions while filing. I depend on Turbo Tax to correctly calculate my returns and get me the largest refund. I've never had a bad experience and will continue to use Turbo Tax in the future.
Date published: 2022-04-07
Rated 4 out of 5 by from thumbs up I've used turbo tax for many years it's great ! one year there was a problem with how it handled railroad retirement for Massachusetts, i called and it was fixed the next year. Well here we go again this year A GLITCH CAME UP re:schedule 8812 credits for qualifying children. I did not check ANY boxes regarding children or dependents I'm 79 years old and my only child is 42 ant doesn't live with me !!! when I called the girl said YOU WERE AWARE OF THIS ISSUE and just delete the form, I did but when i went to efile it wanted me to fill in the info that I DID NOT HAVE, I had to enter zero two or three time and then it went. YOU NEED TO FIX THIS !!!!!
Date published: 2022-04-07
Rated 5 out of 5 by from Easy to Use I file with Turbo Tax every year. The past few years the process has become even easier as they remember information from year to year.
Date published: 2022-04-07
Rated 5 out of 5 by from Love this product! You ask all the right questions succinctly. Very easy to use and understand
Date published: 2022-04-07
Rated 5 out of 5 by from I dont understand why people DONT use TurboTax The live experts are incredibly helpful. The step by step guidance on what data to input is user friendly and you don't need to know anything about taxes to use this program.
Date published: 2022-04-07
Rated 5 out of 5 by from Quick & Easy Very easy to use, step by step to guide you through.
Date published: 2022-04-07
Rated 4 out of 5 by from Had issues - I think they're fixed - we'll see lol I spoke to a very nice very helpful woman on the phone and I think she must have solved my issue after we hung up because I had planned to call back but it looks like the issue has been solved... I hope so! I've loved turbo tax since I started using it in 2019 and that hasn't changed there was just a tad bit of frustration this time lol
Date published: 2022-04-07
Rated 5 out of 5 by from Made it so much easier with all the 1099's I have. Downloaded several pages of 1099 from investment company saving the time and possible errors manually entering them.
Date published: 2022-04-07
All TurboTax® Offerings Reviews - Page 2383
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TurboTax was more Difficult this year I used Turbo Tax every year, but I have to say it was more difficult this year. Left a lot of things unsaid. I had to speak to someone concerning RMD's to receive the correct info. Otherwise, TurboTax is the way to go.
Date published: 2022-04-07
Rated 2 out of 5 by from 8915F - ridiculous This year has been the most frustrating year - the fact that Turbotax took over a month after the IRS released form 8915F is absurd. I will probably look elsewhere next year. In addition - even though I save the return - as directed by Turbotax it is a nightmare getting it to open on my computer.
Date published: 2022-04-07
Rated 5 out of 5 by from Turbo Tax is the BEST! I have been using Turbo Tax since the mid-1990's. Filing with Turbo Tax is easy, straightforward, and provides experts to answer any questions while filing. I depend on Turbo Tax to correctly calculate my returns and get me the largest refund. I've never had a bad experience and will continue to use Turbo Tax in the future.
Date published: 2022-04-07
Rated 4 out of 5 by from thumbs up I've used turbo tax for many years it's great ! one year there was a problem with how it handled railroad retirement for Massachusetts, i called and it was fixed the next year. Well here we go again this year A GLITCH CAME UP re:schedule 8812 credits for qualifying children. I did not check ANY boxes regarding children or dependents I'm 79 years old and my only child is 42 ant doesn't live with me !!! when I called the girl said YOU WERE AWARE OF THIS ISSUE and just delete the form, I did but when i went to efile it wanted me to fill in the info that I DID NOT HAVE, I had to enter zero two or three time and then it went. YOU NEED TO FIX THIS !!!!!
Date published: 2022-04-07
Rated 5 out of 5 by from Easy to Use I file with Turbo Tax every year. The past few years the process has become even easier as they remember information from year to year.
Date published: 2022-04-07
Rated 5 out of 5 by from Love this product! You ask all the right questions succinctly. Very easy to use and understand
Date published: 2022-04-07
Rated 5 out of 5 by from I dont understand why people DONT use TurboTax The live experts are incredibly helpful. The step by step guidance on what data to input is user friendly and you don't need to know anything about taxes to use this program.
Date published: 2022-04-07
Rated 5 out of 5 by from Quick & Easy Very easy to use, step by step to guide you through.
Date published: 2022-04-07
Rated 4 out of 5 by from Had issues - I think they're fixed - we'll see lol I spoke to a very nice very helpful woman on the phone and I think she must have solved my issue after we hung up because I had planned to call back but it looks like the issue has been solved... I hope so! I've loved turbo tax since I started using it in 2019 and that hasn't changed there was just a tad bit of frustration this time lol
Date published: 2022-04-07
Rated 5 out of 5 by from Made it so much easier with all the 1099's I have. Downloaded several pages of 1099 from investment company saving the time and possible errors manually entering them.
Date published: 2022-04-07
All TurboTax® Offerings Reviews - Page 2383