TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from TurboTax is awesome! Very simple to file for non-resident American citizen working aboard if income is less than 100K
Date published: 2021-04-25
Rated 5 out of 5 by from TurboTax is easy and simple Turbo Tax is very helpful and self explanatory. We've used it for years to complete our taxes.
Date published: 2021-04-25
Rated 1 out of 5 by from Charging for crap. Charged for a state income tax filling when my state has no income tax.
Date published: 2021-04-25
Rated 5 out of 5 by from Turbo Tax is the only way to file. I've been using Turbo Tax for over 20 years and have never had a problem with IRS. I have always maxed my deductions and received my maximum return.It's easy to use and walks you through the process step by step.
Date published: 2021-04-25
Rated 1 out of 5 by from TurboTax let me down this year TurboTax Premium began crashing on Mac Big Sur before I could file. I spent 4 hours on the phone with 3 different Intuit customer service reps and none of them could help me. I downloaded and redownloaded and nothing worked. Finally, using MY OWN computer skills I finally figured out how to delete ALL TurboTax 2020 files, redownloaded and it worked. I will NEVER use TurboTax again. I had to use it this year because I had already paid for it. Intuit needs to make sure this is compatible with the latest Mac operating system.
Date published: 2021-04-25
Rated 4 out of 5 by from All good Very convenient software. Could make some help feature easy. Probably intentional to invite people to get their assistance. Anyway using it since 2008
Date published: 2021-04-25
Rated 4 out of 5 by from Used Turbo Tax since 2014. A few glitches this year with late updates created by Covid stimulus, but otherwise easy and efficient to use as ever.
Date published: 2021-04-25
Rated 2 out of 5 by from Confusing Y'all have confusing information. It took me hours to muddle through the slow reloads that logged me out of the app!! I have some stocks and it also took me a long time to upload those tax documents to the app; including Robinhood. You have to simplify your app.
Date published: 2021-04-25
Rated 4 out of 5 by from Good With Reservations TurboTax works great. Easy to use. Clear instructions. Still, it's overpriced. And I dislike the sneaky way it charges to e-file a state return.
Date published: 2021-04-25
Rated 5 out of 5 by from Good very fast and easy to use and understand, no hidden fees
Date published: 2021-04-25
All TurboTax® Offerings Reviews - Page 2382
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax is awesome! Very simple to file for non-resident American citizen working aboard if income is less than 100K
Date published: 2021-04-25
Rated 5 out of 5 by from TurboTax is easy and simple Turbo Tax is very helpful and self explanatory. We've used it for years to complete our taxes.
Date published: 2021-04-25
Rated 1 out of 5 by from Charging for crap. Charged for a state income tax filling when my state has no income tax.
Date published: 2021-04-25
Rated 5 out of 5 by from Turbo Tax is the only way to file. I've been using Turbo Tax for over 20 years and have never had a problem with IRS. I have always maxed my deductions and received my maximum return.It's easy to use and walks you through the process step by step.
Date published: 2021-04-25
Rated 1 out of 5 by from TurboTax let me down this year TurboTax Premium began crashing on Mac Big Sur before I could file. I spent 4 hours on the phone with 3 different Intuit customer service reps and none of them could help me. I downloaded and redownloaded and nothing worked. Finally, using MY OWN computer skills I finally figured out how to delete ALL TurboTax 2020 files, redownloaded and it worked. I will NEVER use TurboTax again. I had to use it this year because I had already paid for it. Intuit needs to make sure this is compatible with the latest Mac operating system.
Date published: 2021-04-25
Rated 4 out of 5 by from All good Very convenient software. Could make some help feature easy. Probably intentional to invite people to get their assistance. Anyway using it since 2008
Date published: 2021-04-25
Rated 4 out of 5 by from Used Turbo Tax since 2014. A few glitches this year with late updates created by Covid stimulus, but otherwise easy and efficient to use as ever.
Date published: 2021-04-25
Rated 2 out of 5 by from Confusing Y'all have confusing information. It took me hours to muddle through the slow reloads that logged me out of the app!! I have some stocks and it also took me a long time to upload those tax documents to the app; including Robinhood. You have to simplify your app.
Date published: 2021-04-25
Rated 4 out of 5 by from Good With Reservations TurboTax works great. Easy to use. Clear instructions. Still, it's overpriced. And I dislike the sneaky way it charges to e-file a state return.
Date published: 2021-04-25
Rated 5 out of 5 by from Good very fast and easy to use and understand, no hidden fees
Date published: 2021-04-25
All TurboTax® Offerings Reviews - Page 2382