TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 5 out of 5 by from Easy Easy to use very fast great services use all the tome
Date published: 2023-03-06
Rated 3 out of 5 by from Great Resources BUT FORCEFUL UPSELLING I find the resources and guided assistance a positive reflection of the turbotax assistance. I have used turbotax since 2016 to complete my independent taxes. However, each year the services forces you to upgrade to a higher service purchase for example their premium or MAX in order to file online. They do not give you a disclosing statement prior to starting your taxes if you are going to add a gain/loss with selling a home for that year or if you have to include other deductions. This is the only displeasure I have with turbotax. They should alert their customers before starting that they will be forcing you to add an additional package based on your filing needs at the START.
Date published: 2023-03-06
Rated 5 out of 5 by from Turbo Tax is easy Very easy to use, walked me through every step of the way. When I didn't know what something meant there was always a link to explain.
Date published: 2023-03-06
Rated 5 out of 5 by from TurboTax helped me out! They are great! We were having troubles with our refund and didn't understand what we did wrong. We were able to get on with a Turbo Tax Expert and he helped us out tremendously! He even helped us to realize we did last years return wrong and we were able to get that fixed! We will recommend Turbo Tax to everybody that we know!
Date published: 2023-03-06
Rated 5 out of 5 by from Easy and Effective Growing up I wasn’t taught how to do my taxes, but with turbo tax it’s as easy as cake. It helps ease a lot during tax season.
Date published: 2023-03-06
Rated 3 out of 5 by from It works, but has increase in cost to file! Filing with Turbo Tax isn't the easiest, but it is convenient. I do dislike the increase in price since last year. Also filing is free for currently serving service members, but nothing once they separate.
Date published: 2023-03-06
Rated 5 out of 5 by from n/a Nothing to add. at this time to add for a review of the service
Date published: 2023-03-06
Rated 5 out of 5 by from Mary was great Uploading docs was a pain. Tax professional was great!
Date published: 2023-03-06
Rated 5 out of 5 by from Turbo Tax is easier and better than ever! Turbo Tax is very helpful with organizing my income and expenses. Always quick and easy, very helpful, glad to be able to use it!
Date published: 2023-03-06
Rated 5 out of 5 by from turbotax is amazing had an amazing experience it was fast and quick my son did them and he did a great job
Date published: 2023-03-06
All TurboTax® Offerings Reviews - Page 2374
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy Easy to use very fast great services use all the tome
Date published: 2023-03-06
Rated 3 out of 5 by from Great Resources BUT FORCEFUL UPSELLING I find the resources and guided assistance a positive reflection of the turbotax assistance. I have used turbotax since 2016 to complete my independent taxes. However, each year the services forces you to upgrade to a higher service purchase for example their premium or MAX in order to file online. They do not give you a disclosing statement prior to starting your taxes if you are going to add a gain/loss with selling a home for that year or if you have to include other deductions. This is the only displeasure I have with turbotax. They should alert their customers before starting that they will be forcing you to add an additional package based on your filing needs at the START.
Date published: 2023-03-06
Rated 5 out of 5 by from Turbo Tax is easy Very easy to use, walked me through every step of the way. When I didn't know what something meant there was always a link to explain.
Date published: 2023-03-06
Rated 5 out of 5 by from TurboTax helped me out! They are great! We were having troubles with our refund and didn't understand what we did wrong. We were able to get on with a Turbo Tax Expert and he helped us out tremendously! He even helped us to realize we did last years return wrong and we were able to get that fixed! We will recommend Turbo Tax to everybody that we know!
Date published: 2023-03-06
Rated 5 out of 5 by from Easy and Effective Growing up I wasn’t taught how to do my taxes, but with turbo tax it’s as easy as cake. It helps ease a lot during tax season.
Date published: 2023-03-06
Rated 3 out of 5 by from It works, but has increase in cost to file! Filing with Turbo Tax isn't the easiest, but it is convenient. I do dislike the increase in price since last year. Also filing is free for currently serving service members, but nothing once they separate.
Date published: 2023-03-06
Rated 5 out of 5 by from n/a Nothing to add. at this time to add for a review of the service
Date published: 2023-03-06
Rated 5 out of 5 by from Mary was great Uploading docs was a pain. Tax professional was great!
Date published: 2023-03-06
Rated 5 out of 5 by from Turbo Tax is easier and better than ever! Turbo Tax is very helpful with organizing my income and expenses. Always quick and easy, very helpful, glad to be able to use it!
Date published: 2023-03-06
Rated 5 out of 5 by from turbotax is amazing had an amazing experience it was fast and quick my son did them and he did a great job
Date published: 2023-03-06
All TurboTax® Offerings Reviews - Page 2374