TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Turbo Tax is Awesome! I have used TurboTax for my individual and business returns for many years.
Date published: 2023-04-16
Rated 3 out of 5 by from Exceptional service! I was guided through my tax return with process with no complications, technical difficulties, nor any concerns of fraud. I will be using TurboTax from here on out!
Date published: 2023-04-16
Rated 5 out of 5 by from And Done Super easy to use, love the technology and how quick the process is!
Date published: 2023-04-16
Rated 5 out of 5 by from Easy to Use TurboTax is helpful and keeps all my tax documents in one place.
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax is a life Saver. Before Turbo Tax, tax season almost made me regret making any money AT ALL.
Date published: 2023-04-16
Rated 1 out of 5 by from This isn't free It is shameful that you advertise free then I CANNOT print my return after going through the ENTIRE process. Out of $179, I am getting $21 back AND make less than the $66,000 required to charge. It is shady.
Date published: 2023-04-16
Rated 4 out of 5 by from TurboTax is helpful but not perfect We've used TurboTax for years. ItsDeductible has been helpful and appears to have been folded into the tax prep platform. For some reason, we have to always go looking for the state sales tax deduction, which no-income-tax states allow. That's really our own criticism. That's a big deduction that should autofill, particularly if you've taken it in previous years.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is Wonderful You make filing taxes easy for those who are not tax savvy
Date published: 2023-04-16
Rated 5 out of 5 by from Easy to Use I have used Turbo Tax in one form or another for years. I love how easy it is to use and the step by step process.
Date published: 2023-04-16
Rated 4 out of 5 by from Overall Very Useful I've been using TurboTax for many years because it has been a lifesaver for me in meeting the tax deadlines. My taxes are simple since I own nothing, but with the tax changes over the years and little time and patience to keep up with that, using TurboTax saves my sanity. I see there have been quite a few great improvements this year for which I'm grateful as the bugs and certain other things in its use added frustration and time. Everything this year went smoothly until the e-filing submittal. Is that a way to "encourage" users to have the submittal fee taken out of the return? Without going into details, perseverance paid off. My forms are submitted and I still recommend using TurboTax for its ease of use. That's extremely valuable to me! Thank you TT!
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2371
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is Awesome! I have used TurboTax for my individual and business returns for many years.
Date published: 2023-04-16
Rated 3 out of 5 by from Exceptional service! I was guided through my tax return with process with no complications, technical difficulties, nor any concerns of fraud. I will be using TurboTax from here on out!
Date published: 2023-04-16
Rated 5 out of 5 by from And Done Super easy to use, love the technology and how quick the process is!
Date published: 2023-04-16
Rated 5 out of 5 by from Easy to Use TurboTax is helpful and keeps all my tax documents in one place.
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax is a life Saver. Before Turbo Tax, tax season almost made me regret making any money AT ALL.
Date published: 2023-04-16
Rated 1 out of 5 by from This isn't free It is shameful that you advertise free then I CANNOT print my return after going through the ENTIRE process. Out of $179, I am getting $21 back AND make less than the $66,000 required to charge. It is shady.
Date published: 2023-04-16
Rated 4 out of 5 by from TurboTax is helpful but not perfect We've used TurboTax for years. ItsDeductible has been helpful and appears to have been folded into the tax prep platform. For some reason, we have to always go looking for the state sales tax deduction, which no-income-tax states allow. That's really our own criticism. That's a big deduction that should autofill, particularly if you've taken it in previous years.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is Wonderful You make filing taxes easy for those who are not tax savvy
Date published: 2023-04-16
Rated 5 out of 5 by from Easy to Use I have used Turbo Tax in one form or another for years. I love how easy it is to use and the step by step process.
Date published: 2023-04-16
Rated 4 out of 5 by from Overall Very Useful I've been using TurboTax for many years because it has been a lifesaver for me in meeting the tax deadlines. My taxes are simple since I own nothing, but with the tax changes over the years and little time and patience to keep up with that, using TurboTax saves my sanity. I see there have been quite a few great improvements this year for which I'm grateful as the bugs and certain other things in its use added frustration and time. Everything this year went smoothly until the e-filing submittal. Is that a way to "encourage" users to have the submittal fee taken out of the return? Without going into details, perseverance paid off. My forms are submitted and I still recommend using TurboTax for its ease of use. That's extremely valuable to me! Thank you TT!
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2371