TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Turbo Tax works for me! I'm retired and don't have much so this is the way to go for me. I found it pretty easy.
Date published: 2022-04-08
Rated 2 out of 5 by from Really frustrated Turbo tax would not e-file. No reason except "a glitch. Try again, if it doesn't go through you will have to mail in your returns." Very disappointed. There is nothing complicated about our returns. I wonder if the $25 I paid to efile the state return will be reimbursed.
Date published: 2022-04-08
Rated 5 out of 5 by from awesome and easy that is turbox tax i like doing it myself with turbo tax even though they offer help thanks again for being free
Date published: 2022-04-08
Rated 5 out of 5 by from Turbotax Made This So Easy! I'm 15, filing taxes for my first job. My parents wanted me to figure out how to do this on my own, but instead of freaking out I found Turbotax! They helped me file my taxes and save my money with no added cost. It was really easy and I'm super grateful for the excellent service!
Date published: 2022-04-08
Rated 5 out of 5 by from Turbo Tax My experience was great the live person was wonderful she walked me thru and I was able to feel at ease her name was Stephane
Date published: 2022-04-08
Rated 5 out of 5 by from Turbo tax is easy to use I love using turbo tax because it guide filing the taxes.
Date published: 2022-04-08
Rated 5 out of 5 by from Turbo Tax is Awesome! Very quick. Easy to use and understand! will use it again next year!
Date published: 2022-04-08
Rated 5 out of 5 by from Turbo tax helps I had great service and help. My tax worker was nice
Date published: 2022-04-08
Rated 5 out of 5 by from TurboTax got me through another tax year! I appreciate how systematic TurboTax is in going through my tax forms. And the background information on any particular entry is readily available, making it easier to understand what information to enter or skip. Being able to readily compare tax summaries across the years I have used TurboTax makes me more confident in the result, too.
Date published: 2022-04-08
Rated 1 out of 5 by from Deceptive pricing - hidden fees Signed up for the "Self Employed Full Service" package based on the prices listed on the website - $389 + state fee. Carried on through the service, answered all the questions, uploaded all of the necessary documents - same price and package listed. Finally, I am going through the filing process with the expert and surprise - the package is now listed as "TurboTax Online Complex Income Full Service" (which is not even listed on the website) and my price is more than $200 more expensive than the original.
Date published: 2022-04-08
All TurboTax® Offerings Reviews - Page 2371
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax works for me! I'm retired and don't have much so this is the way to go for me. I found it pretty easy.
Date published: 2022-04-08
Rated 2 out of 5 by from Really frustrated Turbo tax would not e-file. No reason except "a glitch. Try again, if it doesn't go through you will have to mail in your returns." Very disappointed. There is nothing complicated about our returns. I wonder if the $25 I paid to efile the state return will be reimbursed.
Date published: 2022-04-08
Rated 5 out of 5 by from awesome and easy that is turbox tax i like doing it myself with turbo tax even though they offer help thanks again for being free
Date published: 2022-04-08
Rated 5 out of 5 by from Turbotax Made This So Easy! I'm 15, filing taxes for my first job. My parents wanted me to figure out how to do this on my own, but instead of freaking out I found Turbotax! They helped me file my taxes and save my money with no added cost. It was really easy and I'm super grateful for the excellent service!
Date published: 2022-04-08
Rated 5 out of 5 by from Turbo Tax My experience was great the live person was wonderful she walked me thru and I was able to feel at ease her name was Stephane
Date published: 2022-04-08
Rated 5 out of 5 by from Turbo tax is easy to use I love using turbo tax because it guide filing the taxes.
Date published: 2022-04-08
Rated 5 out of 5 by from Turbo Tax is Awesome! Very quick. Easy to use and understand! will use it again next year!
Date published: 2022-04-08
Rated 5 out of 5 by from Turbo tax helps I had great service and help. My tax worker was nice
Date published: 2022-04-08
Rated 5 out of 5 by from TurboTax got me through another tax year! I appreciate how systematic TurboTax is in going through my tax forms. And the background information on any particular entry is readily available, making it easier to understand what information to enter or skip. Being able to readily compare tax summaries across the years I have used TurboTax makes me more confident in the result, too.
Date published: 2022-04-08
Rated 1 out of 5 by from Deceptive pricing - hidden fees Signed up for the "Self Employed Full Service" package based on the prices listed on the website - $389 + state fee. Carried on through the service, answered all the questions, uploaded all of the necessary documents - same price and package listed. Finally, I am going through the filing process with the expert and surprise - the package is now listed as "TurboTax Online Complex Income Full Service" (which is not even listed on the website) and my price is more than $200 more expensive than the original.
Date published: 2022-04-08
All TurboTax® Offerings Reviews - Page 2371