TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from DONT LIKE NEW $40 ELECTRONIC TRANSFER FEE DONT LIKE NEW $40 ELECTRONIC TRANSFER FEE TAKEN !!
Date published: 2021-04-25
Rated 5 out of 5 by from Everyone Should Use Turbotax! This is my second year using this program. My Grown children recommended this to me! I had so much luck last year so decided to keep my personal records and filing to Turbotax again! It's so easy and very user friendly. What a relief to get it done in a few hours in the privacy of my own home and get them sent immediatelyl Done! I'll never figure out why some people have to pay someone big bucks to do this? Great program!
Date published: 2021-04-25
Rated 3 out of 5 by from I love turbo tax but The forced audit protection is very frustrating. Wasting my time trying to decline the service,
Date published: 2021-04-25
Rated 5 out of 5 by from turbo tax is simple Made it all so easy! Have used it for many years Tell others about it
Date published: 2021-04-25
Rated 5 out of 5 by from AWESOME!!!!! GREAT JOB...WILL RECOMMEND TO OTHERS FAST AND SIMPLE
Date published: 2021-04-25
Rated 1 out of 5 by from Horrible-Waste of Time and Money There was a software glitch in my software that does not allow me to file the return with accurate information. I contacted TurboTax and was advised, after already having to pay an additional $25 for an electronic filing fee, that my only option was to file by mail due to the software glitch--this was after spending significan time with a rep who did a screen share and determined that the issue was not on my end. Given that the return window past, I cannot get refunded. This was a complete waste of time and money and I would advise others to steer clear of this product if you want to save time and money.
Date published: 2021-04-25
Rated 4 out of 5 by from TurboTax is excellent. It was a positive experience, but somehow mine was rejected because AGI issue.
Date published: 2021-04-25
Rated 3 out of 5 by from I am shocked with the 2020 turbo tax I am not at all sure why this happened, but I ran final review 3 times, and all was fine, but myl return was rejected (as some information was missing form one form). I have used Turbo Tax for Decades and this has never happened before. it makes me unsure of the continuing quality.
Date published: 2021-04-25
Rated 5 out of 5 by from Best I have used Turbo Tax is the easiest I have used. Please continue to make it user friendly
Date published: 2021-04-25
Rated 3 out of 5 by from not as good as the previous 8 years too many circle-backs for no reason. too many "are you sure you don't want to upgrade?"s
Date published: 2021-04-25
All TurboTax® Offerings Reviews - Page 2367
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from DONT LIKE NEW $40 ELECTRONIC TRANSFER FEE DONT LIKE NEW $40 ELECTRONIC TRANSFER FEE TAKEN !!
Date published: 2021-04-25
Rated 5 out of 5 by from Everyone Should Use Turbotax! This is my second year using this program. My Grown children recommended this to me! I had so much luck last year so decided to keep my personal records and filing to Turbotax again! It's so easy and very user friendly. What a relief to get it done in a few hours in the privacy of my own home and get them sent immediatelyl Done! I'll never figure out why some people have to pay someone big bucks to do this? Great program!
Date published: 2021-04-25
Rated 3 out of 5 by from I love turbo tax but The forced audit protection is very frustrating. Wasting my time trying to decline the service,
Date published: 2021-04-25
Rated 5 out of 5 by from turbo tax is simple Made it all so easy! Have used it for many years Tell others about it
Date published: 2021-04-25
Rated 5 out of 5 by from AWESOME!!!!! GREAT JOB...WILL RECOMMEND TO OTHERS FAST AND SIMPLE
Date published: 2021-04-25
Rated 1 out of 5 by from Horrible-Waste of Time and Money There was a software glitch in my software that does not allow me to file the return with accurate information. I contacted TurboTax and was advised, after already having to pay an additional $25 for an electronic filing fee, that my only option was to file by mail due to the software glitch--this was after spending significan time with a rep who did a screen share and determined that the issue was not on my end. Given that the return window past, I cannot get refunded. This was a complete waste of time and money and I would advise others to steer clear of this product if you want to save time and money.
Date published: 2021-04-25
Rated 4 out of 5 by from TurboTax is excellent. It was a positive experience, but somehow mine was rejected because AGI issue.
Date published: 2021-04-25
Rated 3 out of 5 by from I am shocked with the 2020 turbo tax I am not at all sure why this happened, but I ran final review 3 times, and all was fine, but myl return was rejected (as some information was missing form one form). I have used Turbo Tax for Decades and this has never happened before. it makes me unsure of the continuing quality.
Date published: 2021-04-25
Rated 5 out of 5 by from Best I have used Turbo Tax is the easiest I have used. Please continue to make it user friendly
Date published: 2021-04-25
Rated 3 out of 5 by from not as good as the previous 8 years too many circle-backs for no reason. too many "are you sure you don't want to upgrade?"s
Date published: 2021-04-25
All TurboTax® Offerings Reviews - Page 2367