TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Fast Fast, easy, user-friendly, strong data base, will do next year.
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax Premier My experience with Turbo Tax Premier was easy to understand and follow to complete my federal tax returns.
Date published: 2022-04-10
Rated 3 out of 5 by from Turbo tax is ok. There is a lot of scope for improvement for user friendly screens. The aspect I hate the most is how Turbo tax overcharges in the payment screen. The initial screen for state download and state e filing states one fee and when you actually go to the payment screen it is $15 more for the state and $5 more for e-filing.
Date published: 2022-04-10
Rated 5 out of 5 by from Loved the process I loved our TurboTax expert, She was very personable and knowledgeable and made us feel very comfortable with such a complicated process.
Date published: 2022-04-10
Rated 5 out of 5 by from So Easy to Use! As a senior citizen, technology isn't always my friend. Turbo Tax was so intuitive and simple to use. I answered questions as prompted and we breezed through all my information. And I am confident that I am submitting the most accurate return I can. Great product. I am going to use it again next year.
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax is awesome! Thanks to the live Turbo Tax agent, I was able to amend a simple mistake and got more on my refund. Thanks!
Date published: 2022-04-10
Rated 1 out of 5 by from Frustrating To much selling, lets get to the point, use last years info and just up date it and not try to sell or confuse getting taxes done, Last years where much simpler and to the point. Each year of input should be less frustrating NOT More. Tax reporting is why I don't operate a business any more. Why do you need a nickname to post this and then tell me there already used. My name is my name........
Date published: 2022-04-10
Rated 5 out of 5 by from My Tax Companion Every Year I use the free edition of Turbo Tax every single year, and it makes filing so easy. Honestly, taxes give me anxiety, and this helps me get through the process without having a panic attack.
Date published: 2022-04-10
Rated 3 out of 5 by from Account Recovery Problems I was not able to transfer my previous year's info. Account recovery was very difficult. I worked with 3 persons at the help center trying to resolve.
Date published: 2022-04-10
Rated 5 out of 5 by from Kudos to Turbotax! We let Turbotax do the heavy lifting for us this year because we had a few major purchases and tax situations that were not usual. The CPA they chose for us finished our tax returns without too many questions and we are happy with the outcome.
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 2362
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Fast Fast, easy, user-friendly, strong data base, will do next year.
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax Premier My experience with Turbo Tax Premier was easy to understand and follow to complete my federal tax returns.
Date published: 2022-04-10
Rated 3 out of 5 by from Turbo tax is ok. There is a lot of scope for improvement for user friendly screens. The aspect I hate the most is how Turbo tax overcharges in the payment screen. The initial screen for state download and state e filing states one fee and when you actually go to the payment screen it is $15 more for the state and $5 more for e-filing.
Date published: 2022-04-10
Rated 5 out of 5 by from Loved the process I loved our TurboTax expert, She was very personable and knowledgeable and made us feel very comfortable with such a complicated process.
Date published: 2022-04-10
Rated 5 out of 5 by from So Easy to Use! As a senior citizen, technology isn't always my friend. Turbo Tax was so intuitive and simple to use. I answered questions as prompted and we breezed through all my information. And I am confident that I am submitting the most accurate return I can. Great product. I am going to use it again next year.
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax is awesome! Thanks to the live Turbo Tax agent, I was able to amend a simple mistake and got more on my refund. Thanks!
Date published: 2022-04-10
Rated 1 out of 5 by from Frustrating To much selling, lets get to the point, use last years info and just up date it and not try to sell or confuse getting taxes done, Last years where much simpler and to the point. Each year of input should be less frustrating NOT More. Tax reporting is why I don't operate a business any more. Why do you need a nickname to post this and then tell me there already used. My name is my name........
Date published: 2022-04-10
Rated 5 out of 5 by from My Tax Companion Every Year I use the free edition of Turbo Tax every single year, and it makes filing so easy. Honestly, taxes give me anxiety, and this helps me get through the process without having a panic attack.
Date published: 2022-04-10
Rated 3 out of 5 by from Account Recovery Problems I was not able to transfer my previous year's info. Account recovery was very difficult. I worked with 3 persons at the help center trying to resolve.
Date published: 2022-04-10
Rated 5 out of 5 by from Kudos to Turbotax! We let Turbotax do the heavy lifting for us this year because we had a few major purchases and tax situations that were not usual. The CPA they chose for us finished our tax returns without too many questions and we are happy with the outcome.
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 2362