TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 5 out of 5 by
GingerRage from
9 yrs user
Very fast and easy, i would recommend to family and friends
Date published: 2023-03-05
Rated 5 out of 5 by
CC06 from
Fast and easy to use
It was easy. Total time for a federal and 2 state returns was about 3 hours
Date published: 2023-03-05
Rated 2 out of 5 by
Julie unfortunate from
wouldn't let me go back and fix state return
you wouldn't let me fix something on my state return so you could efile it but charged me $217. i could have got it done way less than that for my income level. so unfortunate.
Date published: 2023-03-05
Rated 5 out of 5 by
Patriot2415 from
taxes made easy
I have been using turbo tax for 10 years! Great program, just let it guide you!!
Date published: 2023-03-05
Rated 5 out of 5 by
meowzz2 from
So Easy and quick to use
Very simple, easy and quick to use. I have used for the last 7 years and will continue to use
Date published: 2023-03-05
Rated 3 out of 5 by
CS05 from
Upgrading Excessively Pushed
With every section, TurboTax constantly pushed us to upgrade to the next level (Premium, MAX, etc). We declined every time, but in the end, they still charged us the premium price and did not show the amount we were being charged until the transaction had already gone through.
Date published: 2023-03-05
Rated 5 out of 5 by
Daito from
2022 Filing
La’Vet was amazing! Quick and helpful. Being in the military makes doing taxes a pain, but she was very helpful
Date published: 2023-03-05
Rated 2 out of 5 by
WastedTheLight from
Cost Too High for Basics
This is the last year I'll be using TurboTax. It's awesome being able to import from ADP and other sources, but not at the upcharge of $125+ of other places. Can't even do basic investment reporting without paying another $60 for Premium! The little bit I had to report took me into the red between the $60 and paying the taxes on the gains.
Date published: 2023-03-05
Rated 1 out of 5 by
cdeer65 from
Last time using Turbo Tax
System does not communicate with financial institution and makes process more difficult than needed. Process is poorly designed in an effort to make you pay more for assistance.
Date published: 2023-03-05
Rated 4 out of 5 by
rubents90 from
Need improvement
I like TurboTax. I've been filling with TurboTax for years but need improvement in the investment section specifically the crypto section, TurboTax wont accept reports with more than 2500 transactions and the exchanges don't provide split tax reports to meet this requirement.
All TurboTax® Offerings Reviews - Page 2361
Date published: 2023-03-05
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
GingerRage from
9 yrs user
Very fast and easy, i would recommend to family and friends
Date published: 2023-03-05
Rated 5 out of 5 by
CC06 from
Fast and easy to use
It was easy. Total time for a federal and 2 state returns was about 3 hours
Date published: 2023-03-05
Rated 2 out of 5 by
Julie unfortunate from
wouldn't let me go back and fix state return
you wouldn't let me fix something on my state return so you could efile it but charged me $217. i could have got it done way less than that for my income level. so unfortunate.
Date published: 2023-03-05
Rated 5 out of 5 by
Patriot2415 from
taxes made easy
I have been using turbo tax for 10 years! Great program, just let it guide you!!
Date published: 2023-03-05
Rated 5 out of 5 by
meowzz2 from
So Easy and quick to use
Very simple, easy and quick to use. I have used for the last 7 years and will continue to use
Date published: 2023-03-05
Rated 3 out of 5 by
CS05 from
Upgrading Excessively Pushed
With every section, TurboTax constantly pushed us to upgrade to the next level (Premium, MAX, etc). We declined every time, but in the end, they still charged us the premium price and did not show the amount we were being charged until the transaction had already gone through.
Date published: 2023-03-05
Rated 5 out of 5 by
Daito from
2022 Filing
La’Vet was amazing! Quick and helpful. Being in the military makes doing taxes a pain, but she was very helpful
Date published: 2023-03-05
Rated 2 out of 5 by
WastedTheLight from
Cost Too High for Basics
This is the last year I'll be using TurboTax. It's awesome being able to import from ADP and other sources, but not at the upcharge of $125+ of other places. Can't even do basic investment reporting without paying another $60 for Premium! The little bit I had to report took me into the red between the $60 and paying the taxes on the gains.
Date published: 2023-03-05
Rated 1 out of 5 by
cdeer65 from
Last time using Turbo Tax
System does not communicate with financial institution and makes process more difficult than needed. Process is poorly designed in an effort to make you pay more for assistance.
Date published: 2023-03-05
Rated 4 out of 5 by
rubents90 from
Need improvement
I like TurboTax. I've been filling with TurboTax for years but need improvement in the investment section specifically the crypto section, TurboTax wont accept reports with more than 2500 transactions and the exchanges don't provide split tax reports to meet this requirement.
All TurboTax® Offerings Reviews - Page 2361
Date published: 2023-03-05