TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 5 out of 5 by from 9 yrs user Very fast and easy, i would recommend to family and friends
Date published: 2023-03-05
Rated 5 out of 5 by from Fast and easy to use It was easy. Total time for a federal and 2 state returns was about 3 hours
Date published: 2023-03-05
Rated 2 out of 5 by from wouldn't let me go back and fix state return you wouldn't let me fix something on my state return so you could efile it but charged me $217. i could have got it done way less than that for my income level. so unfortunate.
Date published: 2023-03-05
Rated 5 out of 5 by from taxes made easy I have been using turbo tax for 10 years! Great program, just let it guide you!!
Date published: 2023-03-05
Rated 5 out of 5 by from So Easy and quick to use Very simple, easy and quick to use. I have used for the last 7 years and will continue to use
Date published: 2023-03-05
Rated 3 out of 5 by from Upgrading Excessively Pushed With every section, TurboTax constantly pushed us to upgrade to the next level (Premium, MAX, etc). We declined every time, but in the end, they still charged us the premium price and did not show the amount we were being charged until the transaction had already gone through.
Date published: 2023-03-05
Rated 5 out of 5 by from 2022 Filing La’Vet was amazing! Quick and helpful. Being in the military makes doing taxes a pain, but she was very helpful
Date published: 2023-03-05
Rated 2 out of 5 by from Cost Too High for Basics This is the last year I'll be using TurboTax. It's awesome being able to import from ADP and other sources, but not at the upcharge of $125+ of other places. Can't even do basic investment reporting without paying another $60 for Premium! The little bit I had to report took me into the red between the $60 and paying the taxes on the gains.
Date published: 2023-03-05
Rated 1 out of 5 by from Last time using Turbo Tax System does not communicate with financial institution and makes process more difficult than needed. Process is poorly designed in an effort to make you pay more for assistance.
Date published: 2023-03-05
Rated 4 out of 5 by from Need improvement I like TurboTax. I've been filling with TurboTax for years but need improvement in the investment section specifically the crypto section, TurboTax wont accept reports with more than 2500 transactions and the exchanges don't provide split tax reports to meet this requirement.
Date published: 2023-03-05
All TurboTax® Offerings Reviews - Page 2361
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from 9 yrs user Very fast and easy, i would recommend to family and friends
Date published: 2023-03-05
Rated 5 out of 5 by from Fast and easy to use It was easy. Total time for a federal and 2 state returns was about 3 hours
Date published: 2023-03-05
Rated 2 out of 5 by from wouldn't let me go back and fix state return you wouldn't let me fix something on my state return so you could efile it but charged me $217. i could have got it done way less than that for my income level. so unfortunate.
Date published: 2023-03-05
Rated 5 out of 5 by from taxes made easy I have been using turbo tax for 10 years! Great program, just let it guide you!!
Date published: 2023-03-05
Rated 5 out of 5 by from So Easy and quick to use Very simple, easy and quick to use. I have used for the last 7 years and will continue to use
Date published: 2023-03-05
Rated 3 out of 5 by from Upgrading Excessively Pushed With every section, TurboTax constantly pushed us to upgrade to the next level (Premium, MAX, etc). We declined every time, but in the end, they still charged us the premium price and did not show the amount we were being charged until the transaction had already gone through.
Date published: 2023-03-05
Rated 5 out of 5 by from 2022 Filing La’Vet was amazing! Quick and helpful. Being in the military makes doing taxes a pain, but she was very helpful
Date published: 2023-03-05
Rated 2 out of 5 by from Cost Too High for Basics This is the last year I'll be using TurboTax. It's awesome being able to import from ADP and other sources, but not at the upcharge of $125+ of other places. Can't even do basic investment reporting without paying another $60 for Premium! The little bit I had to report took me into the red between the $60 and paying the taxes on the gains.
Date published: 2023-03-05
Rated 1 out of 5 by from Last time using Turbo Tax System does not communicate with financial institution and makes process more difficult than needed. Process is poorly designed in an effort to make you pay more for assistance.
Date published: 2023-03-05
Rated 4 out of 5 by from Need improvement I like TurboTax. I've been filling with TurboTax for years but need improvement in the investment section specifically the crypto section, TurboTax wont accept reports with more than 2500 transactions and the exchanges don't provide split tax reports to meet this requirement.
Date published: 2023-03-05
All TurboTax® Offerings Reviews - Page 2361