TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Interface Between Edward Jones and TurboTax is Bad A lot of manual editing to make the program work with the Edward Jones download.
Date published: 2022-04-10
Rated 1 out of 5 by from Ryman tax expert was horrendous ryman was my initial tax expert. i did the pre consult to give details about my tax situation and attached all needed documents. ryman never called me once. rather he made me believe he was working on the tax return for over 30 days. after an extended wait, i found out he took me off of full service. MY new tax expert greg had a tight window and everything felt very rushed and my questions were not fully answered. i will not be using turbotax next year unless this is addressed with compensation and a full refund of the $550 i paid for full service. intuit owes it to their customers to offer what they say they are.
Date published: 2022-04-10
Rated 5 out of 5 by from What an easy way to complete taxes what an easy way to complete your taxes without feeling pressured. So easy. Thanks Turbo Tax
Date published: 2022-04-10
Rated 4 out of 5 by from Turbo Tax makes it so easy Very easy to use. did not use live help, wasn't needed
Date published: 2022-04-10
Rated 5 out of 5 by from Taxes done right ! Great person to work with ! Best place to get your taxes done right !
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax This is about my tenth year of using turbo tax. Enough Said!
Date published: 2022-04-10
Rated 5 out of 5 by from great service lots of help with getting a refund instead of owing
Date published: 2022-04-10
Rated 2 out of 5 by from No support and very confussng Asked questions in a way I had to spend time on google trying to find out what was wanted.
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax advice is useful and always improving I have been using this for multiple years and the information that is stored from previous years always helps. I have also noticed that the automated advice or help features have improved each year. It has really helped me remain confident that I can do my own taxes despite my complex situation.
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo tax was great! Super easy and straight forward, feel like I got way more back for my taxes than on the sites!
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 2360
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Interface Between Edward Jones and TurboTax is Bad A lot of manual editing to make the program work with the Edward Jones download.
Date published: 2022-04-10
Rated 1 out of 5 by from Ryman tax expert was horrendous ryman was my initial tax expert. i did the pre consult to give details about my tax situation and attached all needed documents. ryman never called me once. rather he made me believe he was working on the tax return for over 30 days. after an extended wait, i found out he took me off of full service. MY new tax expert greg had a tight window and everything felt very rushed and my questions were not fully answered. i will not be using turbotax next year unless this is addressed with compensation and a full refund of the $550 i paid for full service. intuit owes it to their customers to offer what they say they are.
Date published: 2022-04-10
Rated 5 out of 5 by from What an easy way to complete taxes what an easy way to complete your taxes without feeling pressured. So easy. Thanks Turbo Tax
Date published: 2022-04-10
Rated 4 out of 5 by from Turbo Tax makes it so easy Very easy to use. did not use live help, wasn't needed
Date published: 2022-04-10
Rated 5 out of 5 by from Taxes done right ! Great person to work with ! Best place to get your taxes done right !
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax This is about my tenth year of using turbo tax. Enough Said!
Date published: 2022-04-10
Rated 5 out of 5 by from great service lots of help with getting a refund instead of owing
Date published: 2022-04-10
Rated 2 out of 5 by from No support and very confussng Asked questions in a way I had to spend time on google trying to find out what was wanted.
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax advice is useful and always improving I have been using this for multiple years and the information that is stored from previous years always helps. I have also noticed that the automated advice or help features have improved each year. It has really helped me remain confident that I can do my own taxes despite my complex situation.
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo tax was great! Super easy and straight forward, feel like I got way more back for my taxes than on the sites!
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 2360