TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281589 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from TURBO TAX WAS GREAT IT WAS A GOOD EXPERIENCE AND HELPFUL. I PLAN TO USE IT NEXT YEAR.
Date published: 2021-05-01
Rated 5 out of 5 by from I've used TurboTax for more than 10 years! So easy to use. Even with investments, selling stock, it walks you through every situation. The help is great.
Date published: 2021-05-01
Rated 3 out of 5 by from Cumbersome This software continues to be cumbersome and leaves pieces for the user to have to try and figure out instead of being able to connect to someone who can answer your question at the point you are at in the process of completing the taxes. Referring me to IRS publications is not helpful.
Date published: 2021-05-01
Rated 5 out of 5 by from Fantastic experience with one of your tax experts! I had the most enlightening experience with Rita! She was a pleasure to work with and extremely such a wonderful person! She guided me through a hang up that had been plaguing me for weeks. I will never put myself through that again and certainly hope if I need to talk with one of your experts again, it will be with Rita!
Date published: 2021-05-01
Rated 5 out of 5 by from Live Full Service is the way to go My experience with Live Experts was great! My guy was super helpful and helped me learn how to prepare my taxes for future reference.
Date published: 2021-05-01
Rated 5 out of 5 by from Turbo tax hasn't failed me ! It is always nice to use turbo tax because they know all the tax issues and the question and answer directives are easy to follow.
Date published: 2021-05-01
Rated 2 out of 5 by from Took hours to solve an error code I have used Turbo Tax for many years. I'm not sure I will again. Due to Turbo Tax error code, the program would not file because I needed to download an update. But the program crashed every time that I attempted to update. I spent hours trying to solve this issue. So frustrating! Not happy.
Date published: 2021-05-01
Rated 5 out of 5 by from TurboTax is great I have been using Turbotax for many years now and have to admit they get better every year.
Date published: 2021-05-01
Rated 5 out of 5 by from Turbo tax is so easy It was so easy, iam not good with computers, but Turbo tax made it a pleasure
Date published: 2021-05-01
Rated 5 out of 5 by from Fast & Safe Good us of my time. Saved money instead of using my accountant.
Date published: 2021-05-01
All TurboTax® Offerings Reviews - Page 2360
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TURBO TAX WAS GREAT IT WAS A GOOD EXPERIENCE AND HELPFUL. I PLAN TO USE IT NEXT YEAR.
Date published: 2021-05-01
Rated 5 out of 5 by from I've used TurboTax for more than 10 years! So easy to use. Even with investments, selling stock, it walks you through every situation. The help is great.
Date published: 2021-05-01
Rated 3 out of 5 by from Cumbersome This software continues to be cumbersome and leaves pieces for the user to have to try and figure out instead of being able to connect to someone who can answer your question at the point you are at in the process of completing the taxes. Referring me to IRS publications is not helpful.
Date published: 2021-05-01
Rated 5 out of 5 by from Fantastic experience with one of your tax experts! I had the most enlightening experience with Rita! She was a pleasure to work with and extremely such a wonderful person! She guided me through a hang up that had been plaguing me for weeks. I will never put myself through that again and certainly hope if I need to talk with one of your experts again, it will be with Rita!
Date published: 2021-05-01
Rated 5 out of 5 by from Live Full Service is the way to go My experience with Live Experts was great! My guy was super helpful and helped me learn how to prepare my taxes for future reference.
Date published: 2021-05-01
Rated 5 out of 5 by from Turbo tax hasn't failed me ! It is always nice to use turbo tax because they know all the tax issues and the question and answer directives are easy to follow.
Date published: 2021-05-01
Rated 2 out of 5 by from Took hours to solve an error code I have used Turbo Tax for many years. I'm not sure I will again. Due to Turbo Tax error code, the program would not file because I needed to download an update. But the program crashed every time that I attempted to update. I spent hours trying to solve this issue. So frustrating! Not happy.
Date published: 2021-05-01
Rated 5 out of 5 by from TurboTax is great I have been using Turbotax for many years now and have to admit they get better every year.
Date published: 2021-05-01
Rated 5 out of 5 by from Turbo tax is so easy It was so easy, iam not good with computers, but Turbo tax made it a pleasure
Date published: 2021-05-01
Rated 5 out of 5 by from Fast & Safe Good us of my time. Saved money instead of using my accountant.
Date published: 2021-05-01
All TurboTax® Offerings Reviews - Page 2360