TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from Turbo Tax Filing Using Turbo Tax for filing my Federal and State took approximately 45 minutes. Awesome
Date published: 2022-04-07
Rated 3 out of 5 by from fairly easy to file. I feel I should not have to pay extra for filing state taxes.
Date published: 2022-04-07
Rated 5 out of 5 by from My first time using a live expert with the service Been using the service for years. When I first learned of these online tax services, I had a bad experience with HR Block, and Turbo Tax was a Godsend. I've never looked back. Like everyone's, TurboTax prices have gone up over the years, but not horribly so, and the effectiveness of your accounting has helped me be able to prosper and afford the service. Because I retired in 2021 and therefore the return was going to be more complex than the short form returns I had been filing through your service over the years, I decided to use the live expert service so I wouldn't make a costly mistake, and I feel that went well too, though I guess I was expecting to work with the person on screen like thru What's App or a similar video interface. The communication via text was very good however, and I feel all bases were covered, and I'm looking forward to a no problems refund.
Date published: 2022-04-07
Rated 5 out of 5 by from Highly recommend Our taxes can get a bit complicated so I chose to have a specialist complete our taxes and was not disappointed. Our specialist went above and beyond and will definitely be a returning client.
Date published: 2022-04-07
Rated 5 out of 5 by from Turbo Tax does the job for me. I have used it for many years. The program lets me compare various ways of filing and compare the result. It reminds me of various items I forget about at times and helps me find the information. This year I saved over $1200 dollars for about two days of work with Turbo Tax. Pretty good days!
Date published: 2022-04-07
Rated 5 out of 5 by from Great Product Great Product! Made it through the entire process with no outside help. Love the fact that you can do it in multiple sessions, just sign out and your work is saved. It took me two sessions and two beers. Only made one mistake and that was inadvertently clicking on the "I Decline" button for a section of information. No big deal, just did that section again. The whole thing was pretty painless. My fellow procrastinators will love it!
Date published: 2022-04-07
Rated 5 out of 5 by from I can rate it better after the process completed A detailed review with personal information should not be required
Date published: 2022-04-07
Rated 4 out of 5 by from Turbo Tax is Really Good Turbo Tax is really good, especially if you use them every year. They retain your prior information which allows them to fill in a lot of your information automatically. They answer questions easily as well, usually on the screen. The only negative is Turbo Tax has moved away from "free file" (except for basic returns) which I don't agree with.
Date published: 2022-04-07
Rated 4 out of 5 by from Does the job I've used Turbo Tax for many years. It seems like this year's version is somewhat improved in terms of clarity and ease of use. I used "Chat" for one clarification. Chat was helpful.
Date published: 2022-04-07
Rated 5 out of 5 by from It awesome It was quick and easier. I recommend it that you can use it
Date published: 2022-04-07
All TurboTax® Offerings Reviews - Page 2360
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax Filing Using Turbo Tax for filing my Federal and State took approximately 45 minutes. Awesome
Date published: 2022-04-07
Rated 3 out of 5 by from fairly easy to file. I feel I should not have to pay extra for filing state taxes.
Date published: 2022-04-07
Rated 5 out of 5 by from My first time using a live expert with the service Been using the service for years. When I first learned of these online tax services, I had a bad experience with HR Block, and Turbo Tax was a Godsend. I've never looked back. Like everyone's, TurboTax prices have gone up over the years, but not horribly so, and the effectiveness of your accounting has helped me be able to prosper and afford the service. Because I retired in 2021 and therefore the return was going to be more complex than the short form returns I had been filing through your service over the years, I decided to use the live expert service so I wouldn't make a costly mistake, and I feel that went well too, though I guess I was expecting to work with the person on screen like thru What's App or a similar video interface. The communication via text was very good however, and I feel all bases were covered, and I'm looking forward to a no problems refund.
Date published: 2022-04-07
Rated 5 out of 5 by from Highly recommend Our taxes can get a bit complicated so I chose to have a specialist complete our taxes and was not disappointed. Our specialist went above and beyond and will definitely be a returning client.
Date published: 2022-04-07
Rated 5 out of 5 by from Turbo Tax does the job for me. I have used it for many years. The program lets me compare various ways of filing and compare the result. It reminds me of various items I forget about at times and helps me find the information. This year I saved over $1200 dollars for about two days of work with Turbo Tax. Pretty good days!
Date published: 2022-04-07
Rated 5 out of 5 by from Great Product Great Product! Made it through the entire process with no outside help. Love the fact that you can do it in multiple sessions, just sign out and your work is saved. It took me two sessions and two beers. Only made one mistake and that was inadvertently clicking on the "I Decline" button for a section of information. No big deal, just did that section again. The whole thing was pretty painless. My fellow procrastinators will love it!
Date published: 2022-04-07
Rated 5 out of 5 by from I can rate it better after the process completed A detailed review with personal information should not be required
Date published: 2022-04-07
Rated 4 out of 5 by from Turbo Tax is Really Good Turbo Tax is really good, especially if you use them every year. They retain your prior information which allows them to fill in a lot of your information automatically. They answer questions easily as well, usually on the screen. The only negative is Turbo Tax has moved away from "free file" (except for basic returns) which I don't agree with.
Date published: 2022-04-07
Rated 4 out of 5 by from Does the job I've used Turbo Tax for many years. It seems like this year's version is somewhat improved in terms of clarity and ease of use. I used "Chat" for one clarification. Chat was helpful.
Date published: 2022-04-07
Rated 5 out of 5 by from It awesome It was quick and easier. I recommend it that you can use it
Date published: 2022-04-07
All TurboTax® Offerings Reviews - Page 2360