TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281648 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from MAKES THE COMPLEX SIMPLE This was my second year using TurboTax Premier. It was easier this year due to familiarity. Our tax code is so complex, and TurboTax make it almost pain free by walking me through each income and deduction category. I will look forward to using Turbotax next year.
Date published: 2021-05-02
Rated 5 out of 5 by from TurboTax was fast and easy Fast ,easy, lots of info and the lady that helped me( Stephnie ) was so patient, really helped
Date published: 2021-05-02
Rated 5 out of 5 by from AWESOME Simple to follow and checks for accuracy. Easy operation
Date published: 2021-05-02
Rated 3 out of 5 by from Turbo Tax is Relieable Turbo is easy and reliable. I was told do to my low income I would not have to pay for my return but same charges were added at the end so gets that wasn't true.
Date published: 2021-05-02
Rated 4 out of 5 by from Good but some issues Turbo Tax over-all is a good product but this years version had issues with processing the return where it repeated steps which caused concern as to what was being captured or not. Got by those issues on a positive side but then ran into issues processing payment for the State return which was paid for but the product process keeping failing and wouldn't accept paid status and kept failing on accessing the Intuit site stating my file has been restored but I would have to go back and add a state. Basic processing that worked fine last year failed miserably. Suggestion would be to volume User test the product more prior to releasing. It should be a much smoother processing with less blips.
Date published: 2021-05-02
Rated 5 out of 5 by from Turbo Tax is A+ as in awesome... A+... 5 Stars out of 5 Stars... 10 x 10 to the exponential power of 10, ad infinitum...
Date published: 2021-05-02
Rated 5 out of 5 by from Turbo Tax Business is fantastic I have used the direct competition software H&R for a few years and always had this uneasy feeling when I finished that maybe it wasn't completely correct. Then for 2020 when it wouldn't pull in my info from 2019 (many user comments in reviews about this failure!) I was furious and changed to Turbo Tax. What a difference! Like night and day. So easy to follow and all the explanations were excellent. Now I wish I had changed years ago. Never going back!
Date published: 2021-05-02
Rated 3 out of 5 by from Crypto Filing Has Gotten Worse Since Last Year Claim to partner with Coinbase but you have to give money to a 3rd party "tax aggregator" now rather than simply uploading a csv from Coinbase (as you could do in 2019).
Date published: 2021-05-02
Rated 1 out of 5 by from RIP OFF I consider my taxes to be simple and I always end up paying over a hundred dollars every year using Turbo Tax. It's a complete ripoff and this will be my very last year using the it.
Date published: 2021-05-02
Rated 5 out of 5 by from Turbo Tax Deluxe It was great. Great help info. I really dont have any more to say.
Date published: 2021-05-02
All TurboTax® Offerings Reviews - Page 2358
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from MAKES THE COMPLEX SIMPLE This was my second year using TurboTax Premier. It was easier this year due to familiarity. Our tax code is so complex, and TurboTax make it almost pain free by walking me through each income and deduction category. I will look forward to using Turbotax next year.
Date published: 2021-05-02
Rated 5 out of 5 by from TurboTax was fast and easy Fast ,easy, lots of info and the lady that helped me( Stephnie ) was so patient, really helped
Date published: 2021-05-02
Rated 5 out of 5 by from AWESOME Simple to follow and checks for accuracy. Easy operation
Date published: 2021-05-02
Rated 3 out of 5 by from Turbo Tax is Relieable Turbo is easy and reliable. I was told do to my low income I would not have to pay for my return but same charges were added at the end so gets that wasn't true.
Date published: 2021-05-02
Rated 4 out of 5 by from Good but some issues Turbo Tax over-all is a good product but this years version had issues with processing the return where it repeated steps which caused concern as to what was being captured or not. Got by those issues on a positive side but then ran into issues processing payment for the State return which was paid for but the product process keeping failing and wouldn't accept paid status and kept failing on accessing the Intuit site stating my file has been restored but I would have to go back and add a state. Basic processing that worked fine last year failed miserably. Suggestion would be to volume User test the product more prior to releasing. It should be a much smoother processing with less blips.
Date published: 2021-05-02
Rated 5 out of 5 by from Turbo Tax is A+ as in awesome... A+... 5 Stars out of 5 Stars... 10 x 10 to the exponential power of 10, ad infinitum...
Date published: 2021-05-02
Rated 5 out of 5 by from Turbo Tax Business is fantastic I have used the direct competition software H&R for a few years and always had this uneasy feeling when I finished that maybe it wasn't completely correct. Then for 2020 when it wouldn't pull in my info from 2019 (many user comments in reviews about this failure!) I was furious and changed to Turbo Tax. What a difference! Like night and day. So easy to follow and all the explanations were excellent. Now I wish I had changed years ago. Never going back!
Date published: 2021-05-02
Rated 3 out of 5 by from Crypto Filing Has Gotten Worse Since Last Year Claim to partner with Coinbase but you have to give money to a 3rd party "tax aggregator" now rather than simply uploading a csv from Coinbase (as you could do in 2019).
Date published: 2021-05-02
Rated 1 out of 5 by from RIP OFF I consider my taxes to be simple and I always end up paying over a hundred dollars every year using Turbo Tax. It's a complete ripoff and this will be my very last year using the it.
Date published: 2021-05-02
Rated 5 out of 5 by from Turbo Tax Deluxe It was great. Great help info. I really dont have any more to say.
Date published: 2021-05-02
All TurboTax® Offerings Reviews - Page 2358