TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Turbo tax is wonderful Just filed my first tax return. Turbo tax made it easy and very understandable.
Date published: 2021-04-25
Rated 2 out of 5 by from Poor resources when there is an issue. I had an issue e-filing. I kept receiving an error, but I couldn't locate any solutions that worked. Online help was useless.
Date published: 2021-04-25
Rated 3 out of 5 by from Very hard to use. Product does not pull 1099 trades from brokers. You have to them individually or enter summary information. When entering summary information the product tells you that it will collect a PDF of your summary at efiling time. It has no way that I can find to do this. Searching the web for answers gives conflicting answers. The filing instructions of the product claim "We will guide you through this process at filing time". It doesn't.
Date published: 2021-04-25
Rated 5 out of 5 by from Yes, Turbo Tax is great!! The tax preparation experience has been very clear and easy!!
Date published: 2021-04-25
Rated 5 out of 5 by from Awesome Turbotax Experience with Turbo Tax was extremely smooth and seamless filing for multiple states and checks and balances were so fantastic.
Date published: 2021-04-25
Rated 5 out of 5 by from Turbo Tax Review 2021 Turbo Tax agent was very helpful with my questions. Online filling of taxes with Turbo Tax is easy to maneuver with ease. Assistance with inputting previous year information is very helpful.
Date published: 2021-04-25
Rated 5 out of 5 by from tax return assistance vg excellent assistance for all questions would like less computer action on phone and more live help
Date published: 2021-04-25
Rated 5 out of 5 by from Turbo Tax is solid Everything good except spouse and I are on family medical insurance plan and turbo tax does not understand we are on a shared HSA, but does not allow for that.
Date published: 2021-04-25
Rated 2 out of 5 by from Turbo tax takes too long to get to the finish! I was a tax practitioner for over 40 years before I retired. Now I prepare my own tax returns as well as my son's and his girlfriend's returns. It took me several days to figure out what I was doing! Also I think a schedule A should be available for our copies, even though we use the standard deduction. I am totaling thinking of changing for 2021.
Date published: 2021-04-25
Rated 5 out of 5 by from thanks Turbo Tax wasn't as bad as I thought with 2020 changes and covid year
Date published: 2021-04-25
All TurboTax® Offerings Reviews - Page 2358
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo tax is wonderful Just filed my first tax return. Turbo tax made it easy and very understandable.
Date published: 2021-04-25
Rated 2 out of 5 by from Poor resources when there is an issue. I had an issue e-filing. I kept receiving an error, but I couldn't locate any solutions that worked. Online help was useless.
Date published: 2021-04-25
Rated 3 out of 5 by from Very hard to use. Product does not pull 1099 trades from brokers. You have to them individually or enter summary information. When entering summary information the product tells you that it will collect a PDF of your summary at efiling time. It has no way that I can find to do this. Searching the web for answers gives conflicting answers. The filing instructions of the product claim "We will guide you through this process at filing time". It doesn't.
Date published: 2021-04-25
Rated 5 out of 5 by from Yes, Turbo Tax is great!! The tax preparation experience has been very clear and easy!!
Date published: 2021-04-25
Rated 5 out of 5 by from Awesome Turbotax Experience with Turbo Tax was extremely smooth and seamless filing for multiple states and checks and balances were so fantastic.
Date published: 2021-04-25
Rated 5 out of 5 by from Turbo Tax Review 2021 Turbo Tax agent was very helpful with my questions. Online filling of taxes with Turbo Tax is easy to maneuver with ease. Assistance with inputting previous year information is very helpful.
Date published: 2021-04-25
Rated 5 out of 5 by from tax return assistance vg excellent assistance for all questions would like less computer action on phone and more live help
Date published: 2021-04-25
Rated 5 out of 5 by from Turbo Tax is solid Everything good except spouse and I are on family medical insurance plan and turbo tax does not understand we are on a shared HSA, but does not allow for that.
Date published: 2021-04-25
Rated 2 out of 5 by from Turbo tax takes too long to get to the finish! I was a tax practitioner for over 40 years before I retired. Now I prepare my own tax returns as well as my son's and his girlfriend's returns. It took me several days to figure out what I was doing! Also I think a schedule A should be available for our copies, even though we use the standard deduction. I am totaling thinking of changing for 2021.
Date published: 2021-04-25
Rated 5 out of 5 by from thanks Turbo Tax wasn't as bad as I thought with 2020 changes and covid year
Date published: 2021-04-25
All TurboTax® Offerings Reviews - Page 2358