TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by
Knightinus2 from
Only Game In Town
I handle a very small trust for a retired widow. Each year I've had this role it has been an absolute horror to get these taxes done. After giving up on my old tax software, Turbo Tax has been able to help me out. This year has been the best to date. Could it make more sense for someone just needing to work on a penny-less budget, -1 star. Saved me? This is the only game in town to get the job done with any level of confidence.
Date published: 2023-04-15
Rated 1 out of 5 by
Turbo Crooks from
Turbo Misrepresentation
Cost is to high for what I get, I chose the less expensive plan, and by the end I had a more expensive version costing me much more of my refund. Dishonest for sure!
Date published: 2023-04-15
Rated 1 out of 5 by
KK98 from
Extremely Displeased--Negative 10 stars
We expected to be able to file via simple return but a $13 retirement credit required us to upgrade to TurboTax Deluxe. We found it very frustrating we had to PAY $120 to upgrade our service to receive a $13 benefit
Date published: 2023-04-15
Rated 3 out of 5 by
DT92 from
Turbotax makes taxes a little less ugh.
I was frustrated at the start, but the TurboTax Live Expert showed me where I made a mistake and their fix increased my tax return by a grand. Thank You.
Date published: 2023-04-15
Rated 3 out of 5 by
MrsRobSki from
sneaky added fees
Overall I liked the Turbo Tax software for filing my taxes. However, the added extra fee at the end of the process means I had to pay DOUBLE. The pop up buttons are confusing. My husband is NOT happy having to pay for the MAX protection since we have simple taxes. I feel it is a RIPOFF.
Date published: 2023-04-15
Rated 5 out of 5 by
Igetaround from
They remember me like no other!
And their pre-filled in forms (from years prior) makes review and revisions super easy. Plus they (TT) provide lots of sidebar commentary and hyperlinks (this year I even watched a few of their videos) that help clear up any questions.
Date published: 2023-04-15
Rated 5 out of 5 by
Dale9350 from
Turbo Tax is so easy!
Turbo makes it so easy to do our taxes. We always get a great refund!
Date published: 2023-04-15
Rated 5 out of 5 by
LeslieShannon from
I love using TurboTax!
I've been using TurboTax for several years - it's always quick and easy to understand!
Date published: 2023-04-15
Rated 5 out of 5 by
Joeyh63 from
Love it
It does what I need it to do and it’s fast and saves me a trip out
Date published: 2023-04-15
Rated 5 out of 5 by
DUCKY00069 from
TURBO TAX EASY WAY TO FLE !
EXTREMELY USER FRIENDLY! WALKS YOU THROUGH EVERYTHING ! HIGHLY RECOMMENDED FOR SIMPLE TAX SITUATIONS.
All TurboTax® Offerings Reviews - Page 2357
Date published: 2023-04-15
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Knightinus2 from
Only Game In Town
I handle a very small trust for a retired widow. Each year I've had this role it has been an absolute horror to get these taxes done. After giving up on my old tax software, Turbo Tax has been able to help me out. This year has been the best to date. Could it make more sense for someone just needing to work on a penny-less budget, -1 star. Saved me? This is the only game in town to get the job done with any level of confidence.
Date published: 2023-04-15
Rated 1 out of 5 by
Turbo Crooks from
Turbo Misrepresentation
Cost is to high for what I get, I chose the less expensive plan, and by the end I had a more expensive version costing me much more of my refund. Dishonest for sure!
Date published: 2023-04-15
Rated 1 out of 5 by
KK98 from
Extremely Displeased--Negative 10 stars
We expected to be able to file via simple return but a $13 retirement credit required us to upgrade to TurboTax Deluxe. We found it very frustrating we had to PAY $120 to upgrade our service to receive a $13 benefit
Date published: 2023-04-15
Rated 3 out of 5 by
DT92 from
Turbotax makes taxes a little less ugh.
I was frustrated at the start, but the TurboTax Live Expert showed me where I made a mistake and their fix increased my tax return by a grand. Thank You.
Date published: 2023-04-15
Rated 3 out of 5 by
MrsRobSki from
sneaky added fees
Overall I liked the Turbo Tax software for filing my taxes. However, the added extra fee at the end of the process means I had to pay DOUBLE. The pop up buttons are confusing. My husband is NOT happy having to pay for the MAX protection since we have simple taxes. I feel it is a RIPOFF.
Date published: 2023-04-15
Rated 5 out of 5 by
Igetaround from
They remember me like no other!
And their pre-filled in forms (from years prior) makes review and revisions super easy. Plus they (TT) provide lots of sidebar commentary and hyperlinks (this year I even watched a few of their videos) that help clear up any questions.
Date published: 2023-04-15
Rated 5 out of 5 by
Dale9350 from
Turbo Tax is so easy!
Turbo makes it so easy to do our taxes. We always get a great refund!
Date published: 2023-04-15
Rated 5 out of 5 by
LeslieShannon from
I love using TurboTax!
I've been using TurboTax for several years - it's always quick and easy to understand!
Date published: 2023-04-15
Rated 5 out of 5 by
Joeyh63 from
Love it
It does what I need it to do and it’s fast and saves me a trip out
Date published: 2023-04-15
Rated 5 out of 5 by
DUCKY00069 from
TURBO TAX EASY WAY TO FLE !
EXTREMELY USER FRIENDLY! WALKS YOU THROUGH EVERYTHING ! HIGHLY RECOMMENDED FOR SIMPLE TAX SITUATIONS.
All TurboTax® Offerings Reviews - Page 2357
Date published: 2023-04-15