TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 3 out of 5 by from Schedule H a Challenge for Illinois Filers Did the error check over and over and was advised that everything was OK but the e-filing was rejected time and time again for Schedule H. I was not able to find an answer anywhere on TurboTax. Finally, I deleted the Schedule and started it from the beginning. Yes, it was accepted. PS I have been using TurboTax for decades.
Date published: 2023-04-15
Rated 5 out of 5 by from So easy and reliable to use Love the easy prompts and navigation. Don't know why I did my taxes for so long myself.
Date published: 2023-04-15
Rated 5 out of 5 by from My 9th year using TurboTax - makes it so easy!!! TurboTax makes filing easy: the software takes you through the process step by step. It is also easy to save what you've done and take a break and then return where you left off.
Date published: 2023-04-15
Rated 5 out of 5 by from TurboTax is great - easy to use Been a customer for a number of years. Love the way you can start, stop, continue...and get explanations. Taxes have gotten more complex over the years, but always confident.
Date published: 2023-04-15
Rated 4 out of 5 by from Great product 3rd year using turbotax. Overall makes a complicated process fairly straightforward. Used live help this year and got someone knowledgeable and pleasant with no wait time whatsoever, at the last minute too.
Date published: 2023-04-15
Rated 5 out of 5 by from TurboTax ROCKS!!! Wish I had dropped my CPA years ago! TurboTax makes it Easy Peasy!!!
Date published: 2023-04-15
Rated 5 out of 5 by from I just love turbo tax Very convenient and helpful I was able to get my taxes done with no rush
Date published: 2023-04-15
Rated 4 out of 5 by from fairly simple Went pretty well. The format was simple and easy to follow, but the pricing info page was a little confusing and not sure it got registered properly. Sometimes you dont know if you did the selections correctly until its moved on to the next step and you cant always go back.
Date published: 2023-04-15
Rated 5 out of 5 by from So Easy! Multiple years using this online product...so easy to use!
Date published: 2023-04-15
Rated 5 out of 5 by from Live agent was great! My live agent Loren was great! She showed me what I was doing wrong, and reassured me I had was entering what I needed to and was paying what I needed. Then she called me back to suggest I check last years taxes, I may have overpaid!
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2352
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Schedule H a Challenge for Illinois Filers Did the error check over and over and was advised that everything was OK but the e-filing was rejected time and time again for Schedule H. I was not able to find an answer anywhere on TurboTax. Finally, I deleted the Schedule and started it from the beginning. Yes, it was accepted. PS I have been using TurboTax for decades.
Date published: 2023-04-15
Rated 5 out of 5 by from So easy and reliable to use Love the easy prompts and navigation. Don't know why I did my taxes for so long myself.
Date published: 2023-04-15
Rated 5 out of 5 by from My 9th year using TurboTax - makes it so easy!!! TurboTax makes filing easy: the software takes you through the process step by step. It is also easy to save what you've done and take a break and then return where you left off.
Date published: 2023-04-15
Rated 5 out of 5 by from TurboTax is great - easy to use Been a customer for a number of years. Love the way you can start, stop, continue...and get explanations. Taxes have gotten more complex over the years, but always confident.
Date published: 2023-04-15
Rated 4 out of 5 by from Great product 3rd year using turbotax. Overall makes a complicated process fairly straightforward. Used live help this year and got someone knowledgeable and pleasant with no wait time whatsoever, at the last minute too.
Date published: 2023-04-15
Rated 5 out of 5 by from TurboTax ROCKS!!! Wish I had dropped my CPA years ago! TurboTax makes it Easy Peasy!!!
Date published: 2023-04-15
Rated 5 out of 5 by from I just love turbo tax Very convenient and helpful I was able to get my taxes done with no rush
Date published: 2023-04-15
Rated 4 out of 5 by from fairly simple Went pretty well. The format was simple and easy to follow, but the pricing info page was a little confusing and not sure it got registered properly. Sometimes you dont know if you did the selections correctly until its moved on to the next step and you cant always go back.
Date published: 2023-04-15
Rated 5 out of 5 by from So Easy! Multiple years using this online product...so easy to use!
Date published: 2023-04-15
Rated 5 out of 5 by from Live agent was great! My live agent Loren was great! She showed me what I was doing wrong, and reassured me I had was entering what I needed to and was paying what I needed. Then she called me back to suggest I check last years taxes, I may have overpaid!
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2352