TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from Good System, reliable Good system, reliable and always up to date with new tax law.
Date published: 2023-04-15
Rated 1 out of 5 by from overpriced it took way too long to do even with a simple tax return and then they charge u so much money to do it . i really think i paid too much and got so little amout back from it so im very disappointed
Date published: 2023-04-15
Rated 5 out of 5 by from Great Quick, simple, and easy. It made doing my taxes for the first time not as scary as imagined.
Date published: 2023-04-15
Rated 2 out of 5 by from They don't even know the IRS rejection codes My return was rejected three times after following the correction instruction turbo tax gave me submission just kept getting rejected. Finally the third time I looked up the IRS rejection code and corrected my form. This I shouldn't of had to do since I paid for premium service.
Date published: 2023-04-15
Rated 5 out of 5 by from Easy So easy and convenient to use thanks to past filing
Date published: 2023-04-15
Rated 4 out of 5 by from Easy and self explanatory I have been using Tubo Tax for several years. It gets simplier every year. I don't need a professional tax prepayer.
Date published: 2023-04-15
Rated 4 out of 5 by from Turbo Tax helps me very well I spent many many hours until getting familiar with it as my first challenge to file by myself. This review should be my final step to submit on e-file now. Thank you very much for your patience, TurboTax.
Date published: 2023-04-15
Rated 2 out of 5 by from Tool works, but pricing is purposely misleading I got the job done but I'm not happy with how little explanation is given regarding which TurboTax service I'm going to end up paying for. It's is not transparent. It is not explained well like the actual IRS information is. I am completely taken by surprise when I end up being billed at the end. Why did Turbotax kick me up to "premium" when I successfully used a lower tier the previous year and absolutely nothing was different? My cost doubled, and I have absolutely no idea why! When we start off at "Free" tier and then you just charge us without warning, you are taking advantage of your customers. Really, really shady and disappointing. Shame on TurboTax.
Date published: 2023-04-15
Rated 5 out of 5 by from Enjoyed it Good system, worked well; a little slow with 2022 data.
Date published: 2023-04-15
Rated 5 out of 5 by from Taxes are hard, Turbo Tax makes it easier. As the government changes tax laws, its nice Turbo Tax stays up with those changes. I've used other tax software programs, Turbo Tax is the most comprehensive in getting all the information needed to accurately pay taxes and get refunds owed.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2351
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Good System, reliable Good system, reliable and always up to date with new tax law.
Date published: 2023-04-15
Rated 1 out of 5 by from overpriced it took way too long to do even with a simple tax return and then they charge u so much money to do it . i really think i paid too much and got so little amout back from it so im very disappointed
Date published: 2023-04-15
Rated 5 out of 5 by from Great Quick, simple, and easy. It made doing my taxes for the first time not as scary as imagined.
Date published: 2023-04-15
Rated 2 out of 5 by from They don't even know the IRS rejection codes My return was rejected three times after following the correction instruction turbo tax gave me submission just kept getting rejected. Finally the third time I looked up the IRS rejection code and corrected my form. This I shouldn't of had to do since I paid for premium service.
Date published: 2023-04-15
Rated 5 out of 5 by from Easy So easy and convenient to use thanks to past filing
Date published: 2023-04-15
Rated 4 out of 5 by from Easy and self explanatory I have been using Tubo Tax for several years. It gets simplier every year. I don't need a professional tax prepayer.
Date published: 2023-04-15
Rated 4 out of 5 by from Turbo Tax helps me very well I spent many many hours until getting familiar with it as my first challenge to file by myself. This review should be my final step to submit on e-file now. Thank you very much for your patience, TurboTax.
Date published: 2023-04-15
Rated 2 out of 5 by from Tool works, but pricing is purposely misleading I got the job done but I'm not happy with how little explanation is given regarding which TurboTax service I'm going to end up paying for. It's is not transparent. It is not explained well like the actual IRS information is. I am completely taken by surprise when I end up being billed at the end. Why did Turbotax kick me up to "premium" when I successfully used a lower tier the previous year and absolutely nothing was different? My cost doubled, and I have absolutely no idea why! When we start off at "Free" tier and then you just charge us without warning, you are taking advantage of your customers. Really, really shady and disappointing. Shame on TurboTax.
Date published: 2023-04-15
Rated 5 out of 5 by from Enjoyed it Good system, worked well; a little slow with 2022 data.
Date published: 2023-04-15
Rated 5 out of 5 by from Taxes are hard, Turbo Tax makes it easier. As the government changes tax laws, its nice Turbo Tax stays up with those changes. I've used other tax software programs, Turbo Tax is the most comprehensive in getting all the information needed to accurately pay taxes and get refunds owed.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2351