TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 1 out of 5 by from Worse every year The “interview” style that forces you to answer the SAME questions sequentially EVERY time you visit some areas is a huge annoyance
Date published: 2023-04-15
Rated 5 out of 5 by from So Easy Love filing with turbo tax. Makes the process quick and easy.
Date published: 2023-04-15
Rated 5 out of 5 by from I switched to HR Block last year. Never again. I took for granted how easy TurboTax is because I've always used them since I started paying taxes. Last year, I decided to try out the competition---not only did I pay a tax professional to help me do my taxes, they told me I owed $6,000 more in taxes than I actually did, leading to an IRS audit, and eventually $8,000 being returned to me six months later. I'm only using TurboTax from now on!
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax is Great! I had a great experience with Turbo Tax. Courtney helped me with my problem after the IRS had rejected my tax return.
Date published: 2023-04-15
Rated 3 out of 5 by from Is this getting harder to use? As I get older, tax-time is getting harder. Using Turbo Tax year after year, is suppose to make it easier. I have too many WHYS. Why did you show a screen comparing last year and this year in 3 areas: deductions, auto tax, over $10000. Last year showed my auto registration fees but none showed up for this year yet the over 10000 are showed nothing last year and had a number in () for this year. I had to go back and see if I screwed up entering the amount. I will never know why it did this. Also I tried to get a definition about a "section 199A" and the only answers were about teaching kids sports.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax is Great for first time users Simple and easy to do and understand. Thank you for great program.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax Review Turbo tax is excellent (I have been using for 27 years, when I received 25-30 3.25 floppy discs), but I have one major problem. WAY TOO MANY updates. Every single time I open my file I have to wait on updates, even after I have filed. I DO NOT need updates after I file PLEASE STOP WITH THE UPDATES
Date published: 2023-04-15
Rated 5 out of 5 by from turbo tax is awesome great software ,professional ,,easy ,efficient and helpful
Date published: 2023-04-15
Rated 5 out of 5 by from GREAT! I've been using Turbo Tax for years. The instructions are clear and easy to follow. I can double check why something is needed, ask questions, and get excellent information during my tax prep.
Date published: 2023-04-15
Rated 1 out of 5 by from Just gets more expensive every year. Disappointed. I've been using you every year for the last 10 years, and you continually raise the prices.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2350
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Worse every year The “interview” style that forces you to answer the SAME questions sequentially EVERY time you visit some areas is a huge annoyance
Date published: 2023-04-15
Rated 5 out of 5 by from So Easy Love filing with turbo tax. Makes the process quick and easy.
Date published: 2023-04-15
Rated 5 out of 5 by from I switched to HR Block last year. Never again. I took for granted how easy TurboTax is because I've always used them since I started paying taxes. Last year, I decided to try out the competition---not only did I pay a tax professional to help me do my taxes, they told me I owed $6,000 more in taxes than I actually did, leading to an IRS audit, and eventually $8,000 being returned to me six months later. I'm only using TurboTax from now on!
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax is Great! I had a great experience with Turbo Tax. Courtney helped me with my problem after the IRS had rejected my tax return.
Date published: 2023-04-15
Rated 3 out of 5 by from Is this getting harder to use? As I get older, tax-time is getting harder. Using Turbo Tax year after year, is suppose to make it easier. I have too many WHYS. Why did you show a screen comparing last year and this year in 3 areas: deductions, auto tax, over $10000. Last year showed my auto registration fees but none showed up for this year yet the over 10000 are showed nothing last year and had a number in () for this year. I had to go back and see if I screwed up entering the amount. I will never know why it did this. Also I tried to get a definition about a "section 199A" and the only answers were about teaching kids sports.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax is Great for first time users Simple and easy to do and understand. Thank you for great program.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax Review Turbo tax is excellent (I have been using for 27 years, when I received 25-30 3.25 floppy discs), but I have one major problem. WAY TOO MANY updates. Every single time I open my file I have to wait on updates, even after I have filed. I DO NOT need updates after I file PLEASE STOP WITH THE UPDATES
Date published: 2023-04-15
Rated 5 out of 5 by from turbo tax is awesome great software ,professional ,,easy ,efficient and helpful
Date published: 2023-04-15
Rated 5 out of 5 by from GREAT! I've been using Turbo Tax for years. The instructions are clear and easy to follow. I can double check why something is needed, ask questions, and get excellent information during my tax prep.
Date published: 2023-04-15
Rated 1 out of 5 by from Just gets more expensive every year. Disappointed. I've been using you every year for the last 10 years, and you continually raise the prices.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2350