TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 2 out of 5 by from Lots of Improvements Needed Several issues encountered during filing: - I had two 1098 forms due to a refinance event with the same bank. turbotax failed to automatically sum the mortgage interest up after importing that data from the bank. - If chose to import certain forms from an institution (e.g 1099-DIV), and that form was not available, turbotax failed to fetch other available forms from the same institution. - Failed to fetch certain fields after importing forms from an institution, and required manually checking boxes or entering fields.
Date published: 2021-05-02
Rated 5 out of 5 by from "Best in the west" I never thought that filing my income tax would be so easy!
Date published: 2021-05-02
Rated 5 out of 5 by from Excellent Awesome! I had to switch from HR Block I never was charged for filing my retirement income.
Date published: 2021-05-02
Rated 5 out of 5 by from great great! I am having trouble getting it accepted and Turbo Tax is helping me fix it
Date published: 2021-05-02
Rated 5 out of 5 by from Quick and easy I don't have overly complicated taxes and Turbo tax makes it very quick and easy to get my taxes done. I have been using it for 20 years are really like it.
Date published: 2021-05-02
Rated 5 out of 5 by from Saves Time Every year I like the way tax data from last year is transferred into the current years taxes. This saves typing and comparing the entries from one year to the next gives you confidence that you haven't missed a form.
Date published: 2021-05-02
Rated 4 out of 5 by from good, but can be better It was pretty solid. Straightforward for the most part but some of the sections that have to do with scholarships are confusing and thought that I had unearned income but it was just a scholarship that it asked me to enter twice. Should be cleared up or clarified in future forms. While I worked with an expert for advice, even he was totally confused as to why there was a problem and so it should definitely be looked at in the future. He was very helpful and stuck through the entire way
Date published: 2021-05-02
Rated 5 out of 5 by from great very easy for this old woman. tried HandR Block, but they did not help me.
Date published: 2021-05-02
Rated 2 out of 5 by from Not happy witth performance this year TurboTax froze up 12 times while truing to enter the information and then froze up while I was trying to transmit.
Date published: 2021-05-02
Rated 2 out of 5 by from Not really awesome OK experience . Too expensive for my type of taxes. Push too far credit Karma .
Date published: 2021-05-02
All TurboTax® Offerings Reviews - Page 2348
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Lots of Improvements Needed Several issues encountered during filing: - I had two 1098 forms due to a refinance event with the same bank. turbotax failed to automatically sum the mortgage interest up after importing that data from the bank. - If chose to import certain forms from an institution (e.g 1099-DIV), and that form was not available, turbotax failed to fetch other available forms from the same institution. - Failed to fetch certain fields after importing forms from an institution, and required manually checking boxes or entering fields.
Date published: 2021-05-02
Rated 5 out of 5 by from "Best in the west" I never thought that filing my income tax would be so easy!
Date published: 2021-05-02
Rated 5 out of 5 by from Excellent Awesome! I had to switch from HR Block I never was charged for filing my retirement income.
Date published: 2021-05-02
Rated 5 out of 5 by from great great! I am having trouble getting it accepted and Turbo Tax is helping me fix it
Date published: 2021-05-02
Rated 5 out of 5 by from Quick and easy I don't have overly complicated taxes and Turbo tax makes it very quick and easy to get my taxes done. I have been using it for 20 years are really like it.
Date published: 2021-05-02
Rated 5 out of 5 by from Saves Time Every year I like the way tax data from last year is transferred into the current years taxes. This saves typing and comparing the entries from one year to the next gives you confidence that you haven't missed a form.
Date published: 2021-05-02
Rated 4 out of 5 by from good, but can be better It was pretty solid. Straightforward for the most part but some of the sections that have to do with scholarships are confusing and thought that I had unearned income but it was just a scholarship that it asked me to enter twice. Should be cleared up or clarified in future forms. While I worked with an expert for advice, even he was totally confused as to why there was a problem and so it should definitely be looked at in the future. He was very helpful and stuck through the entire way
Date published: 2021-05-02
Rated 5 out of 5 by from great very easy for this old woman. tried HandR Block, but they did not help me.
Date published: 2021-05-02
Rated 2 out of 5 by from Not happy witth performance this year TurboTax froze up 12 times while truing to enter the information and then froze up while I was trying to transmit.
Date published: 2021-05-02
Rated 2 out of 5 by from Not really awesome OK experience . Too expensive for my type of taxes. Push too far credit Karma .
Date published: 2021-05-02
All TurboTax® Offerings Reviews - Page 2348