TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 2 out of 5 by from they overcharge now!!!! I did not receive the child tax credit that I understand I do not qualify for.I understand this is not Turbotax. however the representative said "I am not a lawyer". I understand that. How rude.
Date published: 2023-01-28
Rated 5 out of 5 by from Love using turbotax I was anxious before I started filing my taxes, but Turbotax is such stress free and easy website.
Date published: 2023-01-28
Rated 5 out of 5 by from Turbotax Expert was amazing! Susan was wonderful in helping me resolve my problem! I would highly recommend her to anyone.
Date published: 2023-01-28
Rated 5 out of 5 by from Great help Great help , fast problem solving would definitely recommend to others
Date published: 2023-01-28
Rated 5 out of 5 by from Used for 6 years Very easy to use. I Have had no issues. Great product, will continue to use
Date published: 2023-01-28
Rated 5 out of 5 by from Easy Peezy Nice and Easy Most questions were pretty much self-explanatory. Anything you don't understand is explained or you can ask the virtual assistant.
Date published: 2023-01-28
Rated 5 out of 5 by from EZ PZ Simple, fast, effective, honest clean tax docs. Always use TurboTax!
Date published: 2023-01-28
Rated 4 out of 5 by from changed This change in Turbo tax was a little frustrating on adding income Entered and reviewed multiple times. Was finally corrected after calling tax specialist.
Date published: 2023-01-28
Rated 5 out of 5 by from TurboTax is great and their agent are very help Very professional and helpful agents! I highly recommend and will use TurboTax love again
Date published: 2023-01-28
Rated 2 out of 5 by from Could have been better Process is very easy to follow. Only complaint is I really dont feel its fair to charge me double just because I want my fees to come out of my return. You are already getting paid to do my return, whether i pay up front or have it deducted from my return require the same amount of work on your part. Really not happy about the extra money just to pay it this way.
Date published: 2023-01-28
All TurboTax® Offerings Reviews - Page 2348
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from they overcharge now!!!! I did not receive the child tax credit that I understand I do not qualify for.I understand this is not Turbotax. however the representative said "I am not a lawyer". I understand that. How rude.
Date published: 2023-01-28
Rated 5 out of 5 by from Love using turbotax I was anxious before I started filing my taxes, but Turbotax is such stress free and easy website.
Date published: 2023-01-28
Rated 5 out of 5 by from Turbotax Expert was amazing! Susan was wonderful in helping me resolve my problem! I would highly recommend her to anyone.
Date published: 2023-01-28
Rated 5 out of 5 by from Great help Great help , fast problem solving would definitely recommend to others
Date published: 2023-01-28
Rated 5 out of 5 by from Used for 6 years Very easy to use. I Have had no issues. Great product, will continue to use
Date published: 2023-01-28
Rated 5 out of 5 by from Easy Peezy Nice and Easy Most questions were pretty much self-explanatory. Anything you don't understand is explained or you can ask the virtual assistant.
Date published: 2023-01-28
Rated 5 out of 5 by from EZ PZ Simple, fast, effective, honest clean tax docs. Always use TurboTax!
Date published: 2023-01-28
Rated 4 out of 5 by from changed This change in Turbo tax was a little frustrating on adding income Entered and reviewed multiple times. Was finally corrected after calling tax specialist.
Date published: 2023-01-28
Rated 5 out of 5 by from TurboTax is great and their agent are very help Very professional and helpful agents! I highly recommend and will use TurboTax love again
Date published: 2023-01-28
Rated 2 out of 5 by from Could have been better Process is very easy to follow. Only complaint is I really dont feel its fair to charge me double just because I want my fees to come out of my return. You are already getting paid to do my return, whether i pay up front or have it deducted from my return require the same amount of work on your part. Really not happy about the extra money just to pay it this way.
Date published: 2023-01-28
All TurboTax® Offerings Reviews - Page 2348