TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Awesome Great service. Thanks for the help. Excellent product
Date published: 2022-04-10
Rated 4 out of 5 by from Great but some restrictions now on payment I use it every year. I like it but annual program glitches can cause problems so I have to fil as late as possible versus early. The payment options for filing state to TurboTax is one choice credit card only. In addition if not careful you can end up paying $45 for premium service in lieu of just $25
Date published: 2022-04-10
Rated 5 out of 5 by from So easy! TurboTax makes this so easy to guide you along step-by-step takes the stress out of filing your taxes .
Date published: 2022-04-10
Rated 5 out of 5 by from TurboTax makes Income Tax Filing So Much Easier! I have used Turbo Tax for about a decade. I love that my basic information is saved and only requires editing if there are changes. This makes for less chance of errors in entering data. It is worth paying the reasonable cost for filing to get e-file, combined Fed and State, and for direct deposit of my refunds. Love it!
Date published: 2022-04-10
Rated 3 out of 5 by from Rental Income The last two years I have received an error on returns related to carry over or rental operating loss. The program takes you to a copy of the section of worksheet but doesn't direct you to the specific line item within the current or prior tax year so that I knew what to get,. Not sure why this information is not being carryovered to the appropriate worksheet since the data needed is an internal calculation by TurboTax based upon questions asked. My expectations are that I as a non-tax accountant is guided better than this.
Date published: 2022-04-10
Rated 4 out of 5 by from I don't recall being prompted to upload Hey, just about everything works just great.. I don't remember being prompted to upload my 1099's so it was all manual entry.. Simple enough though not that big of a time saver for me...
Date published: 2022-04-10
Rated 2 out of 5 by from TurboTax is not free! They are forcing people using the software to upgrade to the premium package if they need to file any investments (1099-B, etc.). They have added a processing fee as well when using the option to pay for their services using the refund.
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax Highly Supportive This experience is highly regarded especially with the knowledge support from the preparer.
Date published: 2022-04-10
Rated 4 out of 5 by from Turbo Tax is a good program. I have been using Turbo tax for many years and hope that they will notify me of filing history and provide more suggestions in the current filing period. As an example, a notification/reminder to file NYS tax should be mentioned to me. I thought that the Fed form would populate once I filed the NJ return.
Date published: 2022-04-10
Rated 5 out of 5 by from Michael Bartlett is the best We worked with Michael Bartlett and he made this experience the best for us!
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 2348
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome Great service. Thanks for the help. Excellent product
Date published: 2022-04-10
Rated 4 out of 5 by from Great but some restrictions now on payment I use it every year. I like it but annual program glitches can cause problems so I have to fil as late as possible versus early. The payment options for filing state to TurboTax is one choice credit card only. In addition if not careful you can end up paying $45 for premium service in lieu of just $25
Date published: 2022-04-10
Rated 5 out of 5 by from So easy! TurboTax makes this so easy to guide you along step-by-step takes the stress out of filing your taxes .
Date published: 2022-04-10
Rated 5 out of 5 by from TurboTax makes Income Tax Filing So Much Easier! I have used Turbo Tax for about a decade. I love that my basic information is saved and only requires editing if there are changes. This makes for less chance of errors in entering data. It is worth paying the reasonable cost for filing to get e-file, combined Fed and State, and for direct deposit of my refunds. Love it!
Date published: 2022-04-10
Rated 3 out of 5 by from Rental Income The last two years I have received an error on returns related to carry over or rental operating loss. The program takes you to a copy of the section of worksheet but doesn't direct you to the specific line item within the current or prior tax year so that I knew what to get,. Not sure why this information is not being carryovered to the appropriate worksheet since the data needed is an internal calculation by TurboTax based upon questions asked. My expectations are that I as a non-tax accountant is guided better than this.
Date published: 2022-04-10
Rated 4 out of 5 by from I don't recall being prompted to upload Hey, just about everything works just great.. I don't remember being prompted to upload my 1099's so it was all manual entry.. Simple enough though not that big of a time saver for me...
Date published: 2022-04-10
Rated 2 out of 5 by from TurboTax is not free! They are forcing people using the software to upgrade to the premium package if they need to file any investments (1099-B, etc.). They have added a processing fee as well when using the option to pay for their services using the refund.
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax Highly Supportive This experience is highly regarded especially with the knowledge support from the preparer.
Date published: 2022-04-10
Rated 4 out of 5 by from Turbo Tax is a good program. I have been using Turbo tax for many years and hope that they will notify me of filing history and provide more suggestions in the current filing period. As an example, a notification/reminder to file NYS tax should be mentioned to me. I thought that the Fed form would populate once I filed the NJ return.
Date published: 2022-04-10
Rated 5 out of 5 by from Michael Bartlett is the best We worked with Michael Bartlett and he made this experience the best for us!
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 2348