TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from Great tax software except for when you try to efil Software has always been great, but when efiling there tends to be issues. This year the payment page for state filing fee payment was larger than my computer screen and there was no tab to make it smaller. Need to make the forms smaller so compatible with all computer screen sizes!
Date published: 2023-03-07
Rated 4 out of 5 by from Great Great Thanks. Took sometime but the outcome was good.
Date published: 2023-03-07
Rated 5 out of 5 by from Highly Recommend Using Turbo Tax User-friendly interface, step-by-step guidance, and helpful tips throughout the process. Additionally, TurboTax's ability to import data from other sources, making it easier to complete their tax return.
Date published: 2023-03-07
Rated 5 out of 5 by from Very user friendly Gives you confidence in doing your own taxes!!!!!!
Date published: 2023-03-07
Rated 5 out of 5 by from turbo is really easy faster every year it stores all the information you need
Date published: 2023-03-07
Rated 5 out of 5 by from My live expert really wanted to help Holli worked hard to get all of my tax questions met 🙂
Date published: 2023-03-07
Rated 3 out of 5 by from Good progream I have used H&R Block's program for many years and loved it. It was easy to use and priced reasonably. However, I donated money from an IRA directly to a charity a few years ago, and I claimed the Qualified Charitable Donation on my income taxes. The H&R Block program put it on the WRONG line, and I did not catch the error. About 16 months later, I get a HUGE bill from the IRS, because they did NOT see the QCD where it was supposed to go. I contacted the IRS and sent a corrected form with the QCD written in on the right line. I immediately got a response thanking me and telling me that my bill was erased. I decided that H&R Block needed to fix their mistake. After contacting them a number of times over several months, I finally got to the right department. After telling them my problem, I was very quickly informed that they had the best program out there. If I had a problem, I could just write the QCD where I thought it should go and mail the return. They did not care at all that their program had a flaw. I had previously worked in an office for H&R Block for 16 years, and I was surprised at the attitude. So, I changed to TurboTax the next year. Then, after a year, H&R Block had the nerve to send me a message that I could get a free program from them. I was insulted. The TurboTax was hard for me to learn, and it's more expensive. However, I am able to do what I need to do with the program, so it's okay. I know how to do tax returns, but I wonder how the average person navigates these programs if they need to make revisions. I know how to go in and out of sections, and I know when something seems wrong. It is understandable how so many people mess up their taxes.
Date published: 2023-03-07
Rated 5 out of 5 by from 2022 Taxes Cynthia is was awesome, really made me feel comfortable
Date published: 2023-03-07
Rated 5 out of 5 by from Turbo Tax is easy to use Everything is there for me. The right questions and examples
Date published: 2023-03-07
Rated 5 out of 5 by from Excellent Great service. Excellent help by my tax expert. Would recommend to friends.
Date published: 2023-03-07
All TurboTax® Offerings Reviews - Page 2345
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Great tax software except for when you try to efil Software has always been great, but when efiling there tends to be issues. This year the payment page for state filing fee payment was larger than my computer screen and there was no tab to make it smaller. Need to make the forms smaller so compatible with all computer screen sizes!
Date published: 2023-03-07
Rated 4 out of 5 by from Great Great Thanks. Took sometime but the outcome was good.
Date published: 2023-03-07
Rated 5 out of 5 by from Highly Recommend Using Turbo Tax User-friendly interface, step-by-step guidance, and helpful tips throughout the process. Additionally, TurboTax's ability to import data from other sources, making it easier to complete their tax return.
Date published: 2023-03-07
Rated 5 out of 5 by from Very user friendly Gives you confidence in doing your own taxes!!!!!!
Date published: 2023-03-07
Rated 5 out of 5 by from turbo is really easy faster every year it stores all the information you need
Date published: 2023-03-07
Rated 5 out of 5 by from My live expert really wanted to help Holli worked hard to get all of my tax questions met 🙂
Date published: 2023-03-07
Rated 3 out of 5 by from Good progream I have used H&R Block's program for many years and loved it. It was easy to use and priced reasonably. However, I donated money from an IRA directly to a charity a few years ago, and I claimed the Qualified Charitable Donation on my income taxes. The H&R Block program put it on the WRONG line, and I did not catch the error. About 16 months later, I get a HUGE bill from the IRS, because they did NOT see the QCD where it was supposed to go. I contacted the IRS and sent a corrected form with the QCD written in on the right line. I immediately got a response thanking me and telling me that my bill was erased. I decided that H&R Block needed to fix their mistake. After contacting them a number of times over several months, I finally got to the right department. After telling them my problem, I was very quickly informed that they had the best program out there. If I had a problem, I could just write the QCD where I thought it should go and mail the return. They did not care at all that their program had a flaw. I had previously worked in an office for H&R Block for 16 years, and I was surprised at the attitude. So, I changed to TurboTax the next year. Then, after a year, H&R Block had the nerve to send me a message that I could get a free program from them. I was insulted. The TurboTax was hard for me to learn, and it's more expensive. However, I am able to do what I need to do with the program, so it's okay. I know how to do tax returns, but I wonder how the average person navigates these programs if they need to make revisions. I know how to go in and out of sections, and I know when something seems wrong. It is understandable how so many people mess up their taxes.
Date published: 2023-03-07
Rated 5 out of 5 by from 2022 Taxes Cynthia is was awesome, really made me feel comfortable
Date published: 2023-03-07
Rated 5 out of 5 by from Turbo Tax is easy to use Everything is there for me. The right questions and examples
Date published: 2023-03-07
Rated 5 out of 5 by from Excellent Great service. Excellent help by my tax expert. Would recommend to friends.
Date published: 2023-03-07
All TurboTax® Offerings Reviews - Page 2345