TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 3 out of 5 by from Gets more obtuse every year Math is fine, pushing ads for "upgrade" is annoying, One has to repeat multiple pages when instructions or options are less than clear. And AFTER doing the state return, I'm invited to pay $50 more to file it, or it will be deleted, so I agree and find I can't Efile at all - I have to print and file myself - I could have done that without paying the $50!
Date published: 2021-05-02
Rated 5 out of 5 by from I love Turbo Tax Very easy to use. Saves a lot of money from having someone else do your taxes.
Date published: 2021-05-02
Rated 5 out of 5 by from AWESOME SIMPLE TO USE, RESOURCES TO ANSWER MY QUESTIONS, CONVIENENT
Date published: 2021-05-02
Rated 4 out of 5 by from Been using TurboTax for years; simple & accurate I am a solo practicing attorney. I have successfully been using TurboTax for over ten years. I always choose the "interview method" to progress through the intuitive program. That way, I don't miss anything. That way I don't have to decipher any of the confusing forms as TurboTax reliably populates the forms completely in the background. I find that TurboTax is easy to use for the non-tax knowledgeable population; yet, I can rely upon its completeness and accuracy. Can't get better than that!
Date published: 2021-05-02
Rated 4 out of 5 by from Easy and efficient We filed in about an hour and got our first refund in 7 years!
Date published: 2021-05-02
Rated 5 out of 5 by from Quick and easy, my first time, and it was a breeze Haseena was the most help i could ever asked for. she was so patient and beyond positve and wonderful. simply put Haseena is amazing
Date published: 2021-05-02
Rated 5 out of 5 by from Help is just a phone call away I continued with turbo tax for my 3rd year. I am so glad this service is available. I do use the premium + service and it is worth it. It becomes a learning experience once you begin to use it. I highly recommend it. The live person was a pleasure to speak with and was highly knowledgeable. Got to my problem and resolved it. Thanks
Date published: 2021-05-02
Rated 5 out of 5 by from Awesome *** I have used Turbo tax for many years now - the only time I have not used it was 7 years ago when my husband passed away. Love it and will keep on using them
Date published: 2021-05-02
Rated 5 out of 5 by from Turbo tax is easy! Turbo tax is always walking me through what I need to do step by step. I do think I get overcharged, but the process overall is simple.
Date published: 2021-05-02
Rated 5 out of 5 by from Great service Very helpful. Available for calls even on Sunday. Very Good. Updated on tax laws
Date published: 2021-05-02
All TurboTax® Offerings Reviews - Page 2344
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Gets more obtuse every year Math is fine, pushing ads for "upgrade" is annoying, One has to repeat multiple pages when instructions or options are less than clear. And AFTER doing the state return, I'm invited to pay $50 more to file it, or it will be deleted, so I agree and find I can't Efile at all - I have to print and file myself - I could have done that without paying the $50!
Date published: 2021-05-02
Rated 5 out of 5 by from I love Turbo Tax Very easy to use. Saves a lot of money from having someone else do your taxes.
Date published: 2021-05-02
Rated 5 out of 5 by from AWESOME SIMPLE TO USE, RESOURCES TO ANSWER MY QUESTIONS, CONVIENENT
Date published: 2021-05-02
Rated 4 out of 5 by from Been using TurboTax for years; simple & accurate I am a solo practicing attorney. I have successfully been using TurboTax for over ten years. I always choose the "interview method" to progress through the intuitive program. That way, I don't miss anything. That way I don't have to decipher any of the confusing forms as TurboTax reliably populates the forms completely in the background. I find that TurboTax is easy to use for the non-tax knowledgeable population; yet, I can rely upon its completeness and accuracy. Can't get better than that!
Date published: 2021-05-02
Rated 4 out of 5 by from Easy and efficient We filed in about an hour and got our first refund in 7 years!
Date published: 2021-05-02
Rated 5 out of 5 by from Quick and easy, my first time, and it was a breeze Haseena was the most help i could ever asked for. she was so patient and beyond positve and wonderful. simply put Haseena is amazing
Date published: 2021-05-02
Rated 5 out of 5 by from Help is just a phone call away I continued with turbo tax for my 3rd year. I am so glad this service is available. I do use the premium + service and it is worth it. It becomes a learning experience once you begin to use it. I highly recommend it. The live person was a pleasure to speak with and was highly knowledgeable. Got to my problem and resolved it. Thanks
Date published: 2021-05-02
Rated 5 out of 5 by from Awesome *** I have used Turbo tax for many years now - the only time I have not used it was 7 years ago when my husband passed away. Love it and will keep on using them
Date published: 2021-05-02
Rated 5 out of 5 by from Turbo tax is easy! Turbo tax is always walking me through what I need to do step by step. I do think I get overcharged, but the process overall is simple.
Date published: 2021-05-02
Rated 5 out of 5 by from Great service Very helpful. Available for calls even on Sunday. Very Good. Updated on tax laws
Date published: 2021-05-02
All TurboTax® Offerings Reviews - Page 2344