TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281619 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo Tax is fantastic! Our tax expert was very knowledgeable and professional. The option to have Turbo Tax complete the taxes is a great option.
Date published: 2021-05-02
Rated 4 out of 5 by from Far and Away the Leader, but Could be Better Some corners of your user interaction have confusing wording.
Date published: 2021-05-02
Rated 3 out of 5 by from Please address duplcate data entry For federal and state returns, why must I enter my driver's license, address, bank routing information, phone number, etc. all over again. Can you please make it so that this sort of info can be entered just once in one central place to apply across the board?
Date published: 2021-05-02
Rated 5 out of 5 by from Turbo Tax Very Easy To Use I had a question about last years taxes and the chat helped me understand exactly what I needed to do. Saved me going to a personal accountant.
Date published: 2021-05-02
Rated 5 out of 5 by from Controller-Awesome and easy Yes I did with a live person and got the correct answer.
Date published: 2021-05-02
Rated 5 out of 5 by from Simple and thourough I love the simplicity of doing my taxes on my own. The chat feature is a game changer. Thanks Turbo Tax.
Date published: 2021-05-02
Rated 4 out of 5 by from Becareful of the hidden fees I do not like that this appears on my bank sight as "start for free" and then I get zapped at the end for 225. I think you should be up front about what it costs at the beginning.
Date published: 2021-05-02
Rated 3 out of 5 by from not user friendly Please make a mac version of Business, that i have to use to file Trust tax return (i am Trustee). To use pc version, i had to make a virtual pc on my mac. It does not work well, and moving final files to mac is a pain. Also, explanations use jargon that is never defined or explained - not much use!
Date published: 2021-05-02
Rated 5 out of 5 by from 2021 Taxes Very easy to use and understand. Very quick to complete.
Date published: 2021-05-02
Rated 5 out of 5 by from Always The Best There Is! I've used TurboTax for about 100 years. Only strayed a year or two. Always come back because this application gets the job done, with the least pain and fuss. I always feel like I've gotten a tax lesson too! I have complete confidence in the results, and fully understand my returns each year. Thanks guys for keeping up the quality!
Date published: 2021-05-02
All TurboTax® Offerings Reviews - Page 2343
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is fantastic! Our tax expert was very knowledgeable and professional. The option to have Turbo Tax complete the taxes is a great option.
Date published: 2021-05-02
Rated 4 out of 5 by from Far and Away the Leader, but Could be Better Some corners of your user interaction have confusing wording.
Date published: 2021-05-02
Rated 3 out of 5 by from Please address duplcate data entry For federal and state returns, why must I enter my driver's license, address, bank routing information, phone number, etc. all over again. Can you please make it so that this sort of info can be entered just once in one central place to apply across the board?
Date published: 2021-05-02
Rated 5 out of 5 by from Turbo Tax Very Easy To Use I had a question about last years taxes and the chat helped me understand exactly what I needed to do. Saved me going to a personal accountant.
Date published: 2021-05-02
Rated 5 out of 5 by from Controller-Awesome and easy Yes I did with a live person and got the correct answer.
Date published: 2021-05-02
Rated 5 out of 5 by from Simple and thourough I love the simplicity of doing my taxes on my own. The chat feature is a game changer. Thanks Turbo Tax.
Date published: 2021-05-02
Rated 4 out of 5 by from Becareful of the hidden fees I do not like that this appears on my bank sight as "start for free" and then I get zapped at the end for 225. I think you should be up front about what it costs at the beginning.
Date published: 2021-05-02
Rated 3 out of 5 by from not user friendly Please make a mac version of Business, that i have to use to file Trust tax return (i am Trustee). To use pc version, i had to make a virtual pc on my mac. It does not work well, and moving final files to mac is a pain. Also, explanations use jargon that is never defined or explained - not much use!
Date published: 2021-05-02
Rated 5 out of 5 by from 2021 Taxes Very easy to use and understand. Very quick to complete.
Date published: 2021-05-02
Rated 5 out of 5 by from Always The Best There Is! I've used TurboTax for about 100 years. Only strayed a year or two. Always come back because this application gets the job done, with the least pain and fuss. I always feel like I've gotten a tax lesson too! I have complete confidence in the results, and fully understand my returns each year. Thanks guys for keeping up the quality!
Date published: 2021-05-02
All TurboTax® Offerings Reviews - Page 2343