TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Disgruntled626 from
On Line Awesome-CD Sucks-Won't work on Mac
I bought Turbo Tax Deluxe at Sam's- After 10 years of using it, this year it won't work on my Mac. I have now paid twice this year to use it, once in the store and again on Line.However, the results were still great, just twice as expensive.
Date published: 2023-04-15
Rated 5 out of 5 by
EHS72 from
I've used Turbotax for over 11 years
TurboTax is great. I've used it for over 12 years and have no problems with my returns. It's awesome!
Date published: 2023-04-15
Rated 5 out of 5 by
I Filed from
Worth it
Turbo Tax is thorough, quick and easy. Well worth the cost.
Date published: 2023-04-15
Rated 4 out of 5 by
GradeBminus from
A good product that still needs improvement
I had issues printing my return (and was able to duplicate them later). It locked-up the app, forcing me to restart it. Then I had to find a work-around. This was on a brand-new Mac laptop unadulterated yet with any apps, settings, or data from my old laptop (except for my last tax return filing with your product). This obviously should not happen. I also believe that things at times with Turbotax could be a little more straightforward than they are. One example is when I was ready to file, Turbotax did not inform me until the very, very end that there would be a charge to e-file my state return. Why not state it upfront on the ready-to-file page, as they do about e-filing for federal (which they clearly state is free)?
Date published: 2023-04-15
Rated 3 out of 5 by
HarryRob from
PIN issue poorly handled
Many of us need to enter an Identity Protection PIN. Turbotax does not prompt for this. When return is submitted, it is rejected. Figuring out how to fix the rejected return by entering the PIN is not obvious at all. Then all the steps to resubmit the return have to be repeated and it's not clear if the $$ owed will be remitted a second time. TurboTax is good. On this dimension, they can do MUCH better!
Date published: 2023-04-15
Rated 5 out of 5 by
Joan Maui from
Easy Peasy!
Taxes are stressful, but with the online support, we was able to complete my somewhat complicated tax return without much anxiety at all. I appreciate knowing an e pert was available to support me and answer my questions.
Date published: 2023-04-15
Rated 5 out of 5 by
JossN from
Very easy to use!
An incredibly smooth experience. Easy to use and not time consuming. No confusion!
Date published: 2023-04-15
Rated 5 out of 5 by
BYK4LYF from
Making taxes easier
TuurboTax has been made submitting my taxes easier for years!!!
Date published: 2023-04-15
Rated 1 out of 5 by
Bard12 from
Horrible company that ruins doing taxes
They try to make it so that you cannot do taxes for free. They have bad marketing practices and predator-type practices.
Date published: 2023-04-15
Rated 5 out of 5 by
tziggy from
TurboTax is awesome
Alia was fantastic! I had a issue that she helped me with in less than 5 min.
All TurboTax® Offerings Reviews - Page 2343
Date published: 2023-04-15
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Disgruntled626 from
On Line Awesome-CD Sucks-Won't work on Mac
I bought Turbo Tax Deluxe at Sam's- After 10 years of using it, this year it won't work on my Mac. I have now paid twice this year to use it, once in the store and again on Line.However, the results were still great, just twice as expensive.
Date published: 2023-04-15
Rated 5 out of 5 by
EHS72 from
I've used Turbotax for over 11 years
TurboTax is great. I've used it for over 12 years and have no problems with my returns. It's awesome!
Date published: 2023-04-15
Rated 5 out of 5 by
I Filed from
Worth it
Turbo Tax is thorough, quick and easy. Well worth the cost.
Date published: 2023-04-15
Rated 4 out of 5 by
GradeBminus from
A good product that still needs improvement
I had issues printing my return (and was able to duplicate them later). It locked-up the app, forcing me to restart it. Then I had to find a work-around. This was on a brand-new Mac laptop unadulterated yet with any apps, settings, or data from my old laptop (except for my last tax return filing with your product). This obviously should not happen. I also believe that things at times with Turbotax could be a little more straightforward than they are. One example is when I was ready to file, Turbotax did not inform me until the very, very end that there would be a charge to e-file my state return. Why not state it upfront on the ready-to-file page, as they do about e-filing for federal (which they clearly state is free)?
Date published: 2023-04-15
Rated 3 out of 5 by
HarryRob from
PIN issue poorly handled
Many of us need to enter an Identity Protection PIN. Turbotax does not prompt for this. When return is submitted, it is rejected. Figuring out how to fix the rejected return by entering the PIN is not obvious at all. Then all the steps to resubmit the return have to be repeated and it's not clear if the $$ owed will be remitted a second time. TurboTax is good. On this dimension, they can do MUCH better!
Date published: 2023-04-15
Rated 5 out of 5 by
Joan Maui from
Easy Peasy!
Taxes are stressful, but with the online support, we was able to complete my somewhat complicated tax return without much anxiety at all. I appreciate knowing an e pert was available to support me and answer my questions.
Date published: 2023-04-15
Rated 5 out of 5 by
JossN from
Very easy to use!
An incredibly smooth experience. Easy to use and not time consuming. No confusion!
Date published: 2023-04-15
Rated 5 out of 5 by
BYK4LYF from
Making taxes easier
TuurboTax has been made submitting my taxes easier for years!!!
Date published: 2023-04-15
Rated 1 out of 5 by
Bard12 from
Horrible company that ruins doing taxes
They try to make it so that you cannot do taxes for free. They have bad marketing practices and predator-type practices.
Date published: 2023-04-15
Rated 5 out of 5 by
tziggy from
TurboTax is awesome
Alia was fantastic! I had a issue that she helped me with in less than 5 min.
All TurboTax® Offerings Reviews - Page 2343
Date published: 2023-04-15