TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Thank you Turbo Tax! I really appreciate all the tips and help that Turbo Tax provides! I need all the help I can get when filing my taxes!
Date published: 2022-04-10
Rated 5 out of 5 by from Love it! Turbo tax gets better and better every year, I love that it keeps my info from year to year so that I make sure I don't miss a thing.
Date published: 2022-04-10
Rated 5 out of 5 by from Very Happy Easy to Deal with Engaged the online help this year, rang at the appointed time, was clear and helpful
Date published: 2022-04-10
Rated 5 out of 5 by from Easy as Pie! i've used this product for years and it's never failed me, never been wrong, never been audited either. worth every penny.
Date published: 2022-04-10
Rated 5 out of 5 by from Very Easy to use and easy to review the processing Have not had any issues using the Turbo tax and appreciate the ease.
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax is easy to use and convenient. I love the convenance it offers and the steps along the way.
Date published: 2022-04-10
Rated 5 out of 5 by from Very good, will use again. One Turbo Tax expert gave me the wrong information. The second expert knew exactly everything we asked. Would like to see the Q & A or HELP sections improve. Will continue to use next year as we've done for many years, happily.
Date published: 2022-04-10
Rated 1 out of 5 by from Its Ok. When E-filing: unable to pay the State fee of $25 without repurchasing premier. I already purchased premier thru costco yet I was being charged $45 again. I paid with my credit card to avoid this issue. this is a bug that should be fixed in the future turbotax packages. Also not happy with the state filing cost is not included in premier. it doesn't make sense given everyone files state taxes. Why not include both federal and state in one package..? Also if including 5 federal e-filings, then there should be 5 state e-filings... not one....
Date published: 2022-04-10
Rated 3 out of 5 by from Annoying re-entry of data I use Turbotax every year, and file returns for 4 people, plus three trusts. It's ridiculous that I have to constantly re-enter information entered in prior years, such as DL numbers, Bank account numbers, payment info, etc. I get that you have to verify that it hasn't changed, but realistically most people don't change that info on a year to year basis.
Date published: 2022-04-10
Rated 5 out of 5 by from Great Assistance Used for Many Years. Reliable and Complete. Super aide to the process
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 2341
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Thank you Turbo Tax! I really appreciate all the tips and help that Turbo Tax provides! I need all the help I can get when filing my taxes!
Date published: 2022-04-10
Rated 5 out of 5 by from Love it! Turbo tax gets better and better every year, I love that it keeps my info from year to year so that I make sure I don't miss a thing.
Date published: 2022-04-10
Rated 5 out of 5 by from Very Happy Easy to Deal with Engaged the online help this year, rang at the appointed time, was clear and helpful
Date published: 2022-04-10
Rated 5 out of 5 by from Easy as Pie! i've used this product for years and it's never failed me, never been wrong, never been audited either. worth every penny.
Date published: 2022-04-10
Rated 5 out of 5 by from Very Easy to use and easy to review the processing Have not had any issues using the Turbo tax and appreciate the ease.
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax is easy to use and convenient. I love the convenance it offers and the steps along the way.
Date published: 2022-04-10
Rated 5 out of 5 by from Very good, will use again. One Turbo Tax expert gave me the wrong information. The second expert knew exactly everything we asked. Would like to see the Q & A or HELP sections improve. Will continue to use next year as we've done for many years, happily.
Date published: 2022-04-10
Rated 1 out of 5 by from Its Ok. When E-filing: unable to pay the State fee of $25 without repurchasing premier. I already purchased premier thru costco yet I was being charged $45 again. I paid with my credit card to avoid this issue. this is a bug that should be fixed in the future turbotax packages. Also not happy with the state filing cost is not included in premier. it doesn't make sense given everyone files state taxes. Why not include both federal and state in one package..? Also if including 5 federal e-filings, then there should be 5 state e-filings... not one....
Date published: 2022-04-10
Rated 3 out of 5 by from Annoying re-entry of data I use Turbotax every year, and file returns for 4 people, plus three trusts. It's ridiculous that I have to constantly re-enter information entered in prior years, such as DL numbers, Bank account numbers, payment info, etc. I get that you have to verify that it hasn't changed, but realistically most people don't change that info on a year to year basis.
Date published: 2022-04-10
Rated 5 out of 5 by from Great Assistance Used for Many Years. Reliable and Complete. Super aide to the process
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 2341