TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from Been using TurboTax for many years Good experience as usual. There's not really much more to say,
Date published: 2022-04-10
Rated 5 out of 5 by from Very pleased with TurboTax Had a very positive experience with TurboTax. I have been filing with TurboTax for many years, and my 2021 tax year was the most complex situation I have encountered and likely ever will. Michael with 33yrs experience assisted in a final review and provided expert advice live on the video call. Couldn't have been more pleased and have great confidence my returns were filed accurately and with the best possible return possible.
Date published: 2022-04-10
Rated 5 out of 5 by from Recommend Turbo Tax TurboTax makes filing tax return easy. Also, makes filing electronically very easy.
Date published: 2022-04-10
Rated 5 out of 5 by from excellent All three phone contacts were successful in resolving my problem
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax is Great My experience on Turbo Tax was great. I had all the help needed. The in person help from the Live Expert made all the difference in my successful completion of filing my taxes.
Date published: 2022-04-10
Rated 5 out of 5 by from Kathy was awesome This was my first time using the full-service feature. I was partnered with Kathy and she was absolutely great. I had a unique situation with the sale of QSBS stock, and she was able to get me a wonderful federal refund. I'm super happy with the service. The only thing that was annoying was the 18 levels of security every time I needed to log into TurboTax. First my ID, then I need to tell a robot I'm not a robot, then a password, then a text code... every time I logged in I felt like I worked up a sweat from all the clicking, finger print scanning, picking up the phone, verifying my identity, and re-logging back in after the inevitable auto-sign-out.
Date published: 2022-04-10
Rated 1 out of 5 by from Lacking important parts and too expensive, again TurboTax is again lacking important and common forms and filings (like foreign accounts and FBAR), and making the versions of its software too expensive. Furthermore, California state E-filing is announced at $20 + tax inside the software, just before buying it, and billed at $25. Is California tax there really at 25%?
Date published: 2022-04-10
Rated 3 out of 5 by from I used to be able to file for free now its $100.00 Using this service is nice but I don't like how much it cost when I use to be able to file for free now it costs me $132.00
Date published: 2022-04-10
Rated 5 out of 5 by from Love Turbo Tax Doing taxes on my own is so easy with Turbo Tax. Guides you through each step, if you want it to. This helps when you have no idea what to do! I find that it takes the stress out of taxes and is quick to do.
Date published: 2022-04-10
Rated 5 out of 5 by from fast and easy fast and easy.even this old man could get through it
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 2337
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Been using TurboTax for many years Good experience as usual. There's not really much more to say,
Date published: 2022-04-10
Rated 5 out of 5 by from Very pleased with TurboTax Had a very positive experience with TurboTax. I have been filing with TurboTax for many years, and my 2021 tax year was the most complex situation I have encountered and likely ever will. Michael with 33yrs experience assisted in a final review and provided expert advice live on the video call. Couldn't have been more pleased and have great confidence my returns were filed accurately and with the best possible return possible.
Date published: 2022-04-10
Rated 5 out of 5 by from Recommend Turbo Tax TurboTax makes filing tax return easy. Also, makes filing electronically very easy.
Date published: 2022-04-10
Rated 5 out of 5 by from excellent All three phone contacts were successful in resolving my problem
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax is Great My experience on Turbo Tax was great. I had all the help needed. The in person help from the Live Expert made all the difference in my successful completion of filing my taxes.
Date published: 2022-04-10
Rated 5 out of 5 by from Kathy was awesome This was my first time using the full-service feature. I was partnered with Kathy and she was absolutely great. I had a unique situation with the sale of QSBS stock, and she was able to get me a wonderful federal refund. I'm super happy with the service. The only thing that was annoying was the 18 levels of security every time I needed to log into TurboTax. First my ID, then I need to tell a robot I'm not a robot, then a password, then a text code... every time I logged in I felt like I worked up a sweat from all the clicking, finger print scanning, picking up the phone, verifying my identity, and re-logging back in after the inevitable auto-sign-out.
Date published: 2022-04-10
Rated 1 out of 5 by from Lacking important parts and too expensive, again TurboTax is again lacking important and common forms and filings (like foreign accounts and FBAR), and making the versions of its software too expensive. Furthermore, California state E-filing is announced at $20 + tax inside the software, just before buying it, and billed at $25. Is California tax there really at 25%?
Date published: 2022-04-10
Rated 3 out of 5 by from I used to be able to file for free now its $100.00 Using this service is nice but I don't like how much it cost when I use to be able to file for free now it costs me $132.00
Date published: 2022-04-10
Rated 5 out of 5 by from Love Turbo Tax Doing taxes on my own is so easy with Turbo Tax. Guides you through each step, if you want it to. This helps when you have no idea what to do! I find that it takes the stress out of taxes and is quick to do.
Date published: 2022-04-10
Rated 5 out of 5 by from fast and easy fast and easy.even this old man could get through it
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 2337