TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from TurboTax is Great, But.... I love the ease of preparing our tax returns with TurboTax. However there are 2 issues: 1. When I do have a question, and it is not a common question, I never seem to get an answer. 2. I paid full price for my Premier TurboTax download, but when it is time to file the returns, they want another $25 to file my state return! When it says you get Federal & 1 State, that only means you can prepare both for free. The Federal return is filed free, but there is a fee to file the State return! I will continue to use TurboTax for my tax preparation, but until TurboTax provides free filing for the state return, I will either find some other free e-filing service or mail in our return.
Date published: 2021-04-28
Rated 5 out of 5 by from Easy and confidential Turbo Tax is consistently reliable and easy to use. Given my current circumstance I trust them to e-file my taxes without the support of a sophisticated accountant or service
Date published: 2021-04-28
Rated 2 out of 5 by from Not as good as previous years. For first time since 1992, I am disappointed in TurboTax. First, my shipment this year did not have last year's data and your support tried to help but could not so I had to re-enter all of the information. One of the updates lower the fonts so that I had to a magnifying glass to read the screen. On my computer, each screen was approximate 3 inches by 3 inches. My computer screen is 14 inches by 7 inches. Result is that I may find a new tax provider next year.
Date published: 2021-04-28
Rated 5 out of 5 by from Turbo Tax is outstanding Filing with my Turbo Tax expert was easy and enjoyable because she walked me through all the steps in a clear and concise way.
Date published: 2021-04-28
Rated 5 out of 5 by from TurboTax Makes it easy I love Turbo. I feel confident and secure filing my taxes. Thank you
Date published: 2021-04-28
Rated 5 out of 5 by from TURBO TAX TOOK A LOAD OFF MY SHOULDERS! THIS WAS NEW TO ME, THE FULL SERVICE, AND I WISH I HAD DONE IT EARLIER....I DREAD TAXES...PAUL WAS GREAT!!!!
Date published: 2021-04-28
Rated 4 out of 5 by from Working with Turbotax Have had good calls with every representative I have spoken with. I can't imagine the job of dealing with the government and people filling. Hard job but representatives have been wonderful.
Date published: 2021-04-28
Rated 5 out of 5 by from Turbotax is great! I've used Turbotax and done the taxes myself for several years. We used a big Block company and they charge a lot!! Yes my time is valuable. I feel I can answer and load in the data myself.
Date published: 2021-04-28
Rated 5 out of 5 by from Turbo Tax is User Friendly TT is easy to follow each of the steps to complete the filing. Clarifications are easy to understand.
Date published: 2021-04-28
Rated 3 out of 5 by from efile returns rejected We efiled Federal and Va tax returns and they were rejected. Also, couldnt get Pa to efile so we are mailing it in. You charged me $25 for each state to efile and now we couldn't do it. I should be refunded the $50.
Date published: 2021-04-28
All TurboTax® Offerings Reviews - Page 2333
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from TurboTax is Great, But.... I love the ease of preparing our tax returns with TurboTax. However there are 2 issues: 1. When I do have a question, and it is not a common question, I never seem to get an answer. 2. I paid full price for my Premier TurboTax download, but when it is time to file the returns, they want another $25 to file my state return! When it says you get Federal & 1 State, that only means you can prepare both for free. The Federal return is filed free, but there is a fee to file the State return! I will continue to use TurboTax for my tax preparation, but until TurboTax provides free filing for the state return, I will either find some other free e-filing service or mail in our return.
Date published: 2021-04-28
Rated 5 out of 5 by from Easy and confidential Turbo Tax is consistently reliable and easy to use. Given my current circumstance I trust them to e-file my taxes without the support of a sophisticated accountant or service
Date published: 2021-04-28
Rated 2 out of 5 by from Not as good as previous years. For first time since 1992, I am disappointed in TurboTax. First, my shipment this year did not have last year's data and your support tried to help but could not so I had to re-enter all of the information. One of the updates lower the fonts so that I had to a magnifying glass to read the screen. On my computer, each screen was approximate 3 inches by 3 inches. My computer screen is 14 inches by 7 inches. Result is that I may find a new tax provider next year.
Date published: 2021-04-28
Rated 5 out of 5 by from Turbo Tax is outstanding Filing with my Turbo Tax expert was easy and enjoyable because she walked me through all the steps in a clear and concise way.
Date published: 2021-04-28
Rated 5 out of 5 by from TurboTax Makes it easy I love Turbo. I feel confident and secure filing my taxes. Thank you
Date published: 2021-04-28
Rated 5 out of 5 by from TURBO TAX TOOK A LOAD OFF MY SHOULDERS! THIS WAS NEW TO ME, THE FULL SERVICE, AND I WISH I HAD DONE IT EARLIER....I DREAD TAXES...PAUL WAS GREAT!!!!
Date published: 2021-04-28
Rated 4 out of 5 by from Working with Turbotax Have had good calls with every representative I have spoken with. I can't imagine the job of dealing with the government and people filling. Hard job but representatives have been wonderful.
Date published: 2021-04-28
Rated 5 out of 5 by from Turbotax is great! I've used Turbotax and done the taxes myself for several years. We used a big Block company and they charge a lot!! Yes my time is valuable. I feel I can answer and load in the data myself.
Date published: 2021-04-28
Rated 5 out of 5 by from Turbo Tax is User Friendly TT is easy to follow each of the steps to complete the filing. Clarifications are easy to understand.
Date published: 2021-04-28
Rated 3 out of 5 by from efile returns rejected We efiled Federal and Va tax returns and they were rejected. Also, couldnt get Pa to efile so we are mailing it in. You charged me $25 for each state to efile and now we couldn't do it. I should be refunded the $50.
Date published: 2021-04-28
All TurboTax® Offerings Reviews - Page 2333