TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 2 out of 5 by from Frustrating at times; costs are too high! You are got to be kidding me to charge an extra $64 dollars for the state return! Sadly disappointed and will probably use a tax preparer to do it all for me and it will come out the same price!
Date published: 2023-03-29
Rated 5 out of 5 by from Quick and Easy Turbo Tax is very clear and orderly and guides you through the tax process
Date published: 2023-03-29
Rated 5 out of 5 by from Grateful for TurboTax Feel confident that when I'm done, it's done right to the best of my ability. TurboTax feels like you're working with a live (knowledgeable) person.
Date published: 2023-03-29
Rated 5 out of 5 by from Jamie was awesome! Our agent was very sweet and very helpful! She tried her best to help us the most she could and gave us insightful information.
Date published: 2023-03-29
Rated 4 out of 5 by from with less complexities, this works really well! I've used this for 3, 4 years now and as I don't own a home, and have a fairly simple tax situation, this works very well for me. I don't miss going into a tax office when it can all be taken care of online.
Date published: 2023-03-29
Rated 4 out of 5 by from Good for home user I am experienced with your Lacerte tax software so I find some of the continuing questions irritating. It does seem to be a bit better for 2022.
Date published: 2023-03-29
Rated 5 out of 5 by from Turbo Tax was very easy and simple to use. I have been using Turbo Tax for years now and have not experience any problems thus far. the only thing I notice different is that they charge more for their services.
Date published: 2023-03-29
Rated 5 out of 5 by from Turbo Tax is great! good experience! customer service is quite excellent and helpful!
Date published: 2023-03-29
Rated 4 out of 5 by from Quick and easy TurboTax provides a quick and easy way to process your return, especially if it isn't complicated.
Date published: 2023-03-29
Rated 5 out of 5 by from Fast Very fast! Easy to use! Very informative. Step by step process
Date published: 2023-03-29
All TurboTax® Offerings Reviews - Page 234
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Frustrating at times; costs are too high! You are got to be kidding me to charge an extra $64 dollars for the state return! Sadly disappointed and will probably use a tax preparer to do it all for me and it will come out the same price!
Date published: 2023-03-29
Rated 5 out of 5 by from Quick and Easy Turbo Tax is very clear and orderly and guides you through the tax process
Date published: 2023-03-29
Rated 5 out of 5 by from Grateful for TurboTax Feel confident that when I'm done, it's done right to the best of my ability. TurboTax feels like you're working with a live (knowledgeable) person.
Date published: 2023-03-29
Rated 5 out of 5 by from Jamie was awesome! Our agent was very sweet and very helpful! She tried her best to help us the most she could and gave us insightful information.
Date published: 2023-03-29
Rated 4 out of 5 by from with less complexities, this works really well! I've used this for 3, 4 years now and as I don't own a home, and have a fairly simple tax situation, this works very well for me. I don't miss going into a tax office when it can all be taken care of online.
Date published: 2023-03-29
Rated 4 out of 5 by from Good for home user I am experienced with your Lacerte tax software so I find some of the continuing questions irritating. It does seem to be a bit better for 2022.
Date published: 2023-03-29
Rated 5 out of 5 by from Turbo Tax was very easy and simple to use. I have been using Turbo Tax for years now and have not experience any problems thus far. the only thing I notice different is that they charge more for their services.
Date published: 2023-03-29
Rated 5 out of 5 by from Turbo Tax is great! good experience! customer service is quite excellent and helpful!
Date published: 2023-03-29
Rated 4 out of 5 by from Quick and easy TurboTax provides a quick and easy way to process your return, especially if it isn't complicated.
Date published: 2023-03-29
Rated 5 out of 5 by from Fast Very fast! Easy to use! Very informative. Step by step process
Date published: 2023-03-29
All TurboTax® Offerings Reviews - Page 234