TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Thanks Turbotax Great experience! James was very helpful and professional.
Date published: 2021-04-26
Rated 3 out of 5 by from Instructions are crap! The online program kept me in a loop to correct input on a state worksheet, but the prompt never told me that it was a state form and it never told me where to get the requested information. Finally, after much frustration and many attempts to get through this loop, had to break down and pay extra for telephone help. The lady was good but this was whole thing was like a hostage situation and payoff. Not happy with these very bad instructions or the blackmail. The lady did, however, take off the fee for the telephone support, so that was good on her part. But, I am definitely looking for a competitor to TurboTax next year.
Date published: 2021-04-26
Rated 5 out of 5 by from TurboTax is amazing! Nice and smooth tax filing service for first timers.
Date published: 2021-04-26
Rated 5 out of 5 by from Why does anyone use an expensive accountant ? I have a small business and Turbotax does everything that I need to file my taxes with peace of mind that things have been done correctly.
Date published: 2021-04-26
Rated 5 out of 5 by from Finished Simple and straight forward. Easier than last years.
Date published: 2021-04-26
Rated 5 out of 5 by from Ease of use - great step by step process! Always thorough and leads you through the process efficiently - asking all the right questions along the way.
Date published: 2021-04-26
Rated 5 out of 5 by from easy as 123 turbo tax is fantastic......didn't have to mail anything......everything done online, including payment to the IRS
Date published: 2021-04-26
Rated 5 out of 5 by from turbo tax ease to use and to make any changes you need to make
Date published: 2021-04-26
Rated 5 out of 5 by from Thanks Easy to use, thank you for offering a sale on filing fees
Date published: 2021-04-26
Rated 5 out of 5 by from Very User Friendly I had used H&R for years but they wanted to force me to upgrade to file my taxes (over 100) for a $27 credit. I tried Turbo and was very impressed and will be using it from now on.
Date published: 2021-04-26
All TurboTax® Offerings Reviews - Page 2326
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Thanks Turbotax Great experience! James was very helpful and professional.
Date published: 2021-04-26
Rated 3 out of 5 by from Instructions are crap! The online program kept me in a loop to correct input on a state worksheet, but the prompt never told me that it was a state form and it never told me where to get the requested information. Finally, after much frustration and many attempts to get through this loop, had to break down and pay extra for telephone help. The lady was good but this was whole thing was like a hostage situation and payoff. Not happy with these very bad instructions or the blackmail. The lady did, however, take off the fee for the telephone support, so that was good on her part. But, I am definitely looking for a competitor to TurboTax next year.
Date published: 2021-04-26
Rated 5 out of 5 by from TurboTax is amazing! Nice and smooth tax filing service for first timers.
Date published: 2021-04-26
Rated 5 out of 5 by from Why does anyone use an expensive accountant ? I have a small business and Turbotax does everything that I need to file my taxes with peace of mind that things have been done correctly.
Date published: 2021-04-26
Rated 5 out of 5 by from Finished Simple and straight forward. Easier than last years.
Date published: 2021-04-26
Rated 5 out of 5 by from Ease of use - great step by step process! Always thorough and leads you through the process efficiently - asking all the right questions along the way.
Date published: 2021-04-26
Rated 5 out of 5 by from easy as 123 turbo tax is fantastic......didn't have to mail anything......everything done online, including payment to the IRS
Date published: 2021-04-26
Rated 5 out of 5 by from turbo tax ease to use and to make any changes you need to make
Date published: 2021-04-26
Rated 5 out of 5 by from Thanks Easy to use, thank you for offering a sale on filing fees
Date published: 2021-04-26
Rated 5 out of 5 by from Very User Friendly I had used H&R for years but they wanted to force me to upgrade to file my taxes (over 100) for a $27 credit. I tried Turbo and was very impressed and will be using it from now on.
Date published: 2021-04-26
All TurboTax® Offerings Reviews - Page 2326